ALM Newnan

WENT IN ON WED SAW THE VEH I WANTED. MY FINANCING WAS DONE WITH CAPITAL ONE. THERE WAS NO UPSALE AND MY TOTAL TRANSACTION COMPLETED IN ABOUT 1 HOUR TOTAL TIME MY FINANCING WAS DONE WITH CAPITAL ONE. THERE WAS NO UPSALE AND MY TOTAL TRANSACTION COMPLETED IN ABOUT 1 HOUR TOTAL TIME More

I purchased a 2021 4runner from ALM Newnan, which only came with one key fob. When I realized this at the dealer, the salesperson googled Toyota key fob replacement and told me I can buy one online for ar came with one key fob. When I realized this at the dealer, the salesperson googled Toyota key fob replacement and told me I can buy one online for around $180. After driving the car 7 hours back home, I have found out keys cannot be purchased and programmed for under $400. ALM owns several dealerships and sells thousands of cars. They need to be up front about this and look into offering a solution to help their customers. More

Dnario askew went above and beyond to help me find the rude of my dreams I love my car and I will definitely recommend him at this store and hopefully in the future I would definitely like to do business rude of my dreams I love my car and I will definitely recommend him at this store and hopefully in the future I would definitely like to do business with him again More

DNario was my salesman. My entire experience was amazing. I was comfortable and I left in exactly what I wanted. Nice Guy and if I ever want to purchase again I’ll go direct My entire experience was amazing. I was comfortable and I left in exactly what I wanted. Nice Guy and if I ever want to purchase again I’ll go directly to him. GO SEE DNario at ALM!! He will make your car buying experience well worth it. More

Keith Halford went above and beyond to locate a vehicle I was interested in. I ended up purchasing a different type of vehicle altogether BUT I appreciated his great communication and dedication to service. was interested in. I ended up purchasing a different type of vehicle altogether BUT I appreciated his great communication and dedication to service. Thanks Keith! More

The service was good, but they dudn't have what I was looking for. Keith was great. looking for. Keith was great. More

Although I didn't purchase a vehicle with them, they stayed in touch and answered all of my questions from the initial contact. Follow-up was on point. The only reason for my purchase at a different dea stayed in touch and answered all of my questions from the initial contact. Follow-up was on point. The only reason for my purchase at a different dealership, was due to the distance from where I lived. Thank you Ed Voyles for a positive experience. More

My husband I purchased a car from Dalton on May 30,2022. During our agreement, we were supposed to receive a tire assist kit and 2nd key. We have yet to receive these things. I have spoken to 30,2022. During our agreement, we were supposed to receive a tire assist kit and 2nd key. We have yet to receive these things. I have spoken to the those working there at least 5 times and nobody had an answer or update. I have also spoke to manager Keith and Tia. Keith said he would look into it and give me a call back on Monday. That had been about a month ago. I have not heard from him and he hasn’t called me back when I called to followup. Tia had no answers for me. Of course Dalton has no answers either. Why is this taking so long? Why are you all lying? This is unacceptable. We were in need of a second car and before this experience was going to look into getting it from alm as well but we took our money elsewhere. More

I was shopping for a truck and Darrell showed me a dirty vehicle, inside and out. He tried to steer me away from damage on a rear passenger side body panel ( the body damage is unreported on their webs vehicle, inside and out. He tried to steer me away from damage on a rear passenger side body panel ( the body damage is unreported on their website) . He presented two different pricing methods to confuse me and kept adding multiple add-on service charges that he even got confused on. He also changed a number on a negotiated price and tried to get me to sign it. Buyer Beware, deceptive dealership and very poor salesmanship. More

Very unprofessional. I was in the process of purchasing a car from them, was waiting for them to send me information to put down a deposit and they decided to sell the car to someone else while we were in th car from them, was waiting for them to send me information to put down a deposit and they decided to sell the car to someone else while we were in the middle of this process. What a joke. More