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ALM Newnan
Newnan, GA
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Showing 451 reviews
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Sold me a car with an altered VIN Upon taking my newly purchased car to our local emissions station, it was revealed that the car had two unique VIN numbers on it. One VIN appeared on Upon taking my newly purchased car to our local emissions station, it was revealed that the car had two unique VIN numbers on it. One VIN appeared on the dash and in several other places and another was shown on the door pillar) All of our paperwork was for the dashboard VIN, which checked out as clean per CarFax. However, the VIN on the door pillar indicated that the car that had been declared a total loss TWICE and had been flagged by CarFax as having its odometer rolled back. To be clear, I have no way to tell if the prior owner altered the VIN or if it was the dealer. Either way it resulted in a VERY bad experience for me and my family. We eventually were able to get our money back, but we will never deal with ALM again. More
Tim Allen I am a previous customer of Mr. Allen from three years ago. I purchased a 2013 Chevy Impala from him. He was very pleasant and customer service was ex I am a previous customer of Mr. Allen from three years ago. I purchased a 2013 Chevy Impala from him. He was very pleasant and customer service was excellent. I was ready to purchase my second vehicle so I went to Ivory Chevy and asked for him. They stated Tim had moved on but they were able to help me. I stated the only way they were able to help me is to give me the number to where Tim was. The salesman knew I was only willing to deal with Tim and gave me the information. I contacted the new dealership and asked for Tim and there he was. I told him what I wanted and he got on it the same day and my car was ready for pickup the next day. He actually came in on his day off to help me. I was so happy. He's the best salesperson ever. It's not about how much he will make off the sale or how much your spending. He's all about making the customer happy. Believe me when I say, you will be very pleased dealing with him. He's the best!! More
Best Salesperson Ever I traveled almost 3 hours to come to ALM Newnan to work with Henry, because I knew he would find the right car for me. I traveled almost 3 hours to come to ALM Newnan to work with Henry, because I knew he would find the right car for me. More
My enjoyable car shopping experience I was truly blessed by what can oftentimes be a stressful yet enjoyable undertaking- car shopping. My experience was SEAMLESS largely due to Tim Allen I was truly blessed by what can oftentimes be a stressful yet enjoyable undertaking- car shopping. My experience was SEAMLESS largely due to Tim Allen. More
A great finish Tim helped me get the car of my dreams. I had a rocky start because I was speaking with someone who didn't fully understand what I needed. But once I Tim helped me get the car of my dreams. I had a rocky start because I was speaking with someone who didn't fully understand what I needed. But once I came in and spoke to Tim he let me test drive the car I wanted and he was funny and knowledgeable about the vehicle. Whatever I needed to get the process started he helped. Great salesman! More
Patient Salesmen I got to the dealership at 8:00pm which was closing time with a car in mind but ended up wanting to test drive two other cars. Alex worked with me pat I got to the dealership at 8:00pm which was closing time with a car in mind but ended up wanting to test drive two other cars. Alex worked with me patiently and did not try to push the sale. More
Alex was great! Great service and had exactly what we were looking for and he was able to meet our budget. No pressure sales. He was able to meet our expectations Great service and had exactly what we were looking for and he was able to meet our budget. No pressure sales. He was able to meet our expectations More
Auto buying process😂 Tim did an excellent job letting us dictate the flow and how the process would work and just helping us through it I would recommend him highly. Tim did an excellent job letting us dictate the flow and how the process would work and just helping us through it I would recommend him highly. More
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Easy and quick Chris Clark was easy to work with. Called him told him what I was looking for. Came in the next day and purchased my car in about and hour. Chris Clark was easy to work with. Called him told him what I was looking for. Came in the next day and purchased my car in about and hour. More
Work vehicle Had what I needed at a fair price. No haggle straight forward. Vehicle was clean and as the pictures were online. Will return again for future busines Had what I needed at a fair price. No haggle straight forward. Vehicle was clean and as the pictures were online. Will return again for future business. More