ALM Newnan

I just had the most bizarre sales experience at ALM Newnan. Previously visited and could not come to a deal with the numbers because obviously they try to sell you a Mototrend Certification and Paint a Newnan. Previously visited and could not come to a deal with the numbers because obviously they try to sell you a Mototrend Certification and Paint and Fab for 3k more on top of there advertised price, wish is to lure you in store. Made a counter offer 3 days later and was issued a signed buyers order by Business/Finance Manager on duty. Went and got funds from bank with buyers order, car is detailed and ready to go. While in Finance manager office signing disclosure documents there other Finance manager Russell Stonework barges in proclaiming we did not have a deal and it doesn't matter what was said or done earlier. Straight Unprofessional and amatuerish. No apologies, just pure downright belligerent. I've lived in the Atlanta area for 20 yrs and have often heard that ALM was one of those dealerships you stay away from. Now I truly understand why...lol. Apparently there word or a signed buyers order meant nothing. Even the credit union where I returned the cashier check to said gotta stay away from that dealer. So many customers have had issues. What a terrible way to run a business. Also verify the odometer before you purchase. They tend to advertise a lower mileage than what's actually on to pad the value. More

They were easy to work with and not pushy at all, the sales department and managers were super helpful, very nice, and showed me everything i needed to know about the car's features sales department and managers were super helpful, very nice, and showed me everything i needed to know about the car's features More

I strongly suggest the sales department, as a very skeptical customer, i fell that the responses they've given me are excellent, they quickly offered me several options skeptical customer, i fell that the responses they've given me are excellent, they quickly offered me several options More

I was really satisfied with how they treated me, they were awesome and had some cool cars to choose from, the guys and the salespersons at the dealer were super friendly and went out of their way to help were awesome and had some cool cars to choose from, the guys and the salespersons at the dealer were super friendly and went out of their way to help More

The advisors was incredibly kindness but equally efficient, their consistent follow up was always respectful, the wide range of cars they offered me it's really interesting, and i wholeheartedly rec efficient, their consistent follow up was always respectful, the wide range of cars they offered me it's really interesting, and i wholeheartedly recommend their service More

An impressive highly responsive good customer service, marked by a precise information about the car features marked by a precise information about the car features More

They provided me with all the car details about the car in a courteous and accurate manner, and their response was prompt and satisfying in a courteous and accurate manner, and their response was prompt and satisfying More

Quick and personalized attention, i have to highlight Customer Service Department who sent me all the requested vehicle information and many purchase options with other cars of the same brand that i like Customer Service Department who sent me all the requested vehicle information and many purchase options with other cars of the same brand that i liked More

I want to extend my sincerest gratitude to the entire customer service team for their exceptional suport and invaluable assistance, thanks customer service team for their exceptional suport and invaluable assistance, thanks More

DISHONEST, RUDE, WORST EXPERIENCE FROM SALES REPRESENTATIVE TO MANAGEMENT. FILED WITH BBB and State Attotney Generals office. BEWARE!!!!!!! REPRESENTATIVE TO MANAGEMENT. FILED WITH BBB and State Attotney Generals office. BEWARE!!!!!!! More