ALM Newnan

True salesman Mr. Gary Sumpter was such a great help, there was no pressure to buy . He was very knowledgeable about the Truck that I bought. He stayed with me th Mr. Gary Sumpter was such a great help, there was no pressure to buy . He was very knowledgeable about the Truck that I bought. He stayed with me throughout the whole process. He made sure that I got everything that I was entitled to. Attention ALM you have a very dedicated salesman on your team. Phillip Tucker More

Car purchase for my son Alex Ajuria was very helpful and made us feel most welcomed. We felt in great hands and he was extremely knowledgeable. Alex continued until he was ab Alex Ajuria was very helpful and made us feel most welcomed. We felt in great hands and he was extremely knowledgeable. Alex continued until he was able to make the deal work. This was my son’s 2nd car and first car with him being on the loan. We as parents very very happy and pleased and my son was beyond happy. We send of customers for sure!!!!! More

Good Car Buying Experience The car we came to see wasn’t available and Marvin was able to show us another car with all the same details and price. The car we came to see wasn’t available and Marvin was able to show us another car with all the same details and price. More

Excellent experience! Kris went above and beyond to assure our satisfaction with this purchase! He did everything a great salesman could do. He went above and beyond with e Kris went above and beyond to assure our satisfaction with this purchase! He did everything a great salesman could do. He went above and beyond with exceeding our satisfaction. He was honest, kind, and he made sure we drove out of the lot with our vehicle in tip top shape. He filled it up with gas, bombed the car when I mentioned a smell in it I didn’t care for, and was consistent with meeting any requests we had to the best of his ability. The only things I could complain about were 1) I paid 200 more than the maximum Kelly Blue Book value and 2) I needed the headlights cleaned but when Kris went to try to take care of that for me, they were out of the cleaner in the back. Overall, I was very satisfied. Tim, a trainee, in finance answered a multitude of questions and gave us wonderful advice about how to handle a few concerns we had. Overall a very pleasant experience. More

Salesman was very good very good customer service skills very good Salesman.i will be coming back.He was very friendly We more salesman like him very good Salesman.i will be coming back.He was very friendly We more salesman like him More

Great customer service. I called ALM about a vehicle for my mother in south Alabama. I live in Birmingham. It was worth the drive to Newnan to get her "new to her" vehicle. T I called ALM about a vehicle for my mother in south Alabama. I live in Birmingham. It was worth the drive to Newnan to get her "new to her" vehicle. This was the first car she's picked out in her nearly 80 years! Alex made the entire experience enjoyable. More

2017 Nissan Rogue Overall, our experience with this dealership was very good, way better than ALM Duluth. Unfortunately, the car had an accident and was sold at auction Overall, our experience with this dealership was very good, way better than ALM Duluth. Unfortunately, the car had an accident and was sold at auction, so we will not be getting the car if the mechanic says there is something seriously wrong with it. More

Unprofessional an unlawful sales without emissions during the sale: - We were given paperwork partially printed and called difficult for asking for the correct document before signing. - we had to r during the sale: - We were given paperwork partially printed and called difficult for asking for the correct document before signing. - we had to request the dealership actions be put in writing repeatedly (they agreed to clean the upholstery and Carpet and wash the vehicle) - we left without the car so that the car could get an emission test and be cleaned Vehicle pickup. (Called 4 hours ahead to confirm it was ready) - they could not access the mats - the car cleaned "couldn't" get the stains out In reality: They did little to nothing to the vehicle. We noticed the same leaf was sitting in the rear hatch. A local car wash detailed the vehicle and all the stains came out immediately. (The tech started he used a basic cleaner like woolite). The big kicker, the car can't pass emissions. The dealership lied and said emissions were completed and released the car without a dealer tag. I have been back and forth for 10 days dissecting lies about the dealer drive out tag. 10 day status - Left voicemails for 4 days... No response. Requested a manager... We've been back and forth with John, Jason, Anthony, and Don. Nothing, and I do mean nothing had been resolved and the last manager Don "requested" we take care of the vehicle and he'll reimburse for the expenses. He was very rude and conceding about my lack of knowledge regarding locating the needed parts to repair the vehicle to pass emissions. Don stated "you're just trying to get free money"... Hey Don, I'm pretty sure I just gave your company quite a bit of my money for a vehicle that is not in order. 😒 But I suppose the fact that Don at least returned the customer issue call should be praised. I would not recommend anyone do business with this company. (AlmNewnan) Good luck in your vehicle search. More

Best experience EVER buying a car!! Thank you Gary! - Kim De Gary was so helpful, friendly and VERY knowledgeable! I really appreciate all your time, help, input, and great service! This was by far the best car Gary was so helpful, friendly and VERY knowledgeable! I really appreciate all your time, help, input, and great service! This was by far the best car buying experience I've EVER had!! Thanks again Gary!!! We will recommend you to all our friends & family! God bless!! Kim Delaney More

Is 300 experience My wife and I were very satisfied with our experience. Both Marvin and Kenny helped us. Negotiated in good faith and no pressure to buy. Would My wife and I were very satisfied with our experience. Both Marvin and Kenny helped us. Negotiated in good faith and no pressure to buy. Would recommend ALM Newnan and Marvin and Kenny to any potential buyers. More