ALM Mall of Georgia

Trustworthy Jordan and the team did an outstanding job. Very courteous and friendly, helpful. No high pressure. They had the guys buff and even repaint some bad Jordan and the team did an outstanding job. Very courteous and friendly, helpful. No high pressure. They had the guys buff and even repaint some bad spots in the paint. The car looks great even the paint matched! Highly recommend ALM and Jordan! More

Customer Service is TERRIBLE, WIll not return calls. I purchased a car on 1/26/15, and am still battling to get what was advertised. The car was advertised as great condition with navigation, DVD, etc, b I purchased a car on 1/26/15, and am still battling to get what was advertised. The car was advertised as great condition with navigation, DVD, etc, but I was mislead. I drove 2 hours to buy said car, and had the engine light appear on my way home. Then, the next morning the tire pressure light came on. I called and spoke with Courtney and with Matt. I had to make another trip to get the car fixed. I had put air in the tire only to have to put air in it again. I took the car to a local garage. I was told the wheel was cracked and had been that way for a long time. I was told It could be welded. I got approval from Matt to have it welded at a local shop. Matt said they would send me a check to pay the man. The weld held about a week. I paid the $75 and still haven't received the check. I am still putting air in the tire two months later. Matt said I needed to make another trip to have the wheel fixed. When I got to the dealership I was told it needed to be replaced, so it was a wasted trip. Weeks later I was told that a wheel was being ordered and sent to me. I haven't received it. I was also told the DVD player worked, when I got home and put a DVD in it did not work. Matt arranged for it to be fixed locally, and it was. I am very pleased with the service I received regarding the DVD. Also, when I purchased the car I was given a "we owe" for the navigation disk, and was told it would be mail to me within a few weeks. Two months later, still no disk which means no navigation. I have called and left multiple messages, I don't know if the messages have been given, but I have rarely received calls back. Yesterday (1/25/15) I left two messages for Courtney but never received a call back. I am fed up with the situation and feel like I am being told with sounds good at the time to shut me up for a few days, I don't know if the navigation disk or wheel will ever be fixed. I have a one year old that I don't feel safe putting in the car, I know its not safe to put air in a tire 2-3 times a day. I worry we will wreck while driving. If I had known what I was going to go thru I would have never purchased this car. This was my first time buying from a dealership, I will say I have learned my lesson. More

Amazing Brandon was very helpful gave me a great deal on price and interest-rate would recommend again. Was not pushy very understanding gave me plenty of tim Brandon was very helpful gave me a great deal on price and interest-rate would recommend again. Was not pushy very understanding gave me plenty of time to think over the deal More

GREAT experience!! I went to ALM Mall of Georgia, not really expecting to leave with a new car, but I did!!! My sales person, Brandon Cain, was absolutely wonderful!! I I went to ALM Mall of Georgia, not really expecting to leave with a new car, but I did!!! My sales person, Brandon Cain, was absolutely wonderful!! I was a first time buyer with not exactly "outstanding" credit, but he made everything happen. He was super sweet from the minute I walked into the door, and instead of being the normal, stereotypical 'pushy' car salesman, he went above and beyond to make sure I left with the BEST deal I could get. If you want to buy a car from someone who genuinely cares about his customer's satisfaction, go to him! I will definitely be recommending Brandon to friends and family, as well as ALM :) YAY I love my new car!!! More

Awesome experience! Staff was friendly and very welcoming. Brandon went above and beyond to make sure my first car buying experience was easy. I would definitely recommen Staff was friendly and very welcoming. Brandon went above and beyond to make sure my first car buying experience was easy. I would definitely recommend ALM to all my friends! More

Very happy with my experience I recently purchased a Toyota FJ cruiser. I was very pleased with the price and with my experience with Maximus. He was a very good salesman and very I recently purchased a Toyota FJ cruiser. I was very pleased with the price and with my experience with Maximus. He was a very good salesman and very helpful. He conducted himself in a very professional way. He would be the person I ask for if I ever need to buy another car. He made a point of making sure that I was comfortable with all the decisions that I made when buying my car. More

Not Just Dealer, They're Family The entire Atlanta Luxury Motor staff is a hard working group. They go above and beyond to make sure their customers are always happy. I've had great The entire Atlanta Luxury Motor staff is a hard working group. They go above and beyond to make sure their customers are always happy. I've had great experience working with KC New, he was extremely helpful in providing what was needed and followed up with any issues I had after the purchase. He took his time to work with me to got me exactly what I needed. The General Manager, Terry Walda, and floor manager, Matthew Tellier, also spent a great deal of time making sure I got the best vehicle for my money. I definitely advise all my friends and family to purchase their next vehicle from ALM Mall of Georgia. My family has now purchased 3 vehicles from this dealership, with no problems, and plan on taking our future car needs to them!! It's worth it to go out of your way to stop by here!! Happy Car Shopping!!!!!! More

Excellent pricing and customer service!! My wife is loving her new RX450H!! we bought about 4 months back...Amazing Customer service...trade in was very smooth got better trade in value then My wife is loving her new RX450H!! we bought about 4 months back...Amazing Customer service...trade in was very smooth got better trade in value then carmax... will definitely use this dealership for my next car!! More

Very pleased I recently purchased a car from ALM Mall of GA. Maximus was my sales person. I felt like he went out of his way to make sure that I got what I wante I recently purchased a car from ALM Mall of GA. Maximus was my sales person. I felt like he went out of his way to make sure that I got what I wanted in a car AND at a fair price. He was also very pleasant to deal with. If you are in the market for a pre-owned luxury car, I recommend checking with this dealership. I am pleased with my car and the overall experience. More