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ALM Mall of Georgia

Buford, GA

4.5
472 Reviews
Our humble beginnings started back in 2006 when we started the journey of providing high-quality pre-owned vehicles for drivers around the Metro Atlanta area. Over time, we grew to ten locations, allowing us to provide help all around the state without requiring drivers to make the trip to one location. Now, we offer an experience that allows us to help customers all around the country with our 100-percent online car buying experience. We want to help make your time with us convenient, which is why you'll be able to shop from the comfort of home when you want!
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4228 Buford Dr

Buford, GA

30518

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Showing 472 reviews

October 14, 2015

a dealership that was a pleasure i had gotten myself in a vehicle that just wasnt working for me. i shopped on line and found the vehicle i wanted and they were great.mark was quick w More

by #happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Livers, Mark Hafer
October 05, 2015

Frustrating The process was very difficult. I drove 45 minutes to the store, after I asked if the paperwork was ready, and the paperwork was incomplete due to a More

by customerexperiencedesigner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
September 28, 2015

Came through again! I needed a Pick Up with power. I met with my sales person Kelly Chetlin. Kelly knew what I was looking for and found several vehicles for me to pick f More

by MikeM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Livers, Kelly Chetlin
September 14, 2015

Slow but satisfied. Great customer service. Tom Blake was a good salesman being it was my first time buying. It was a long process but satisfied by the next day to pick u More

by Walkers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 12, 2015

Great experience Mark was great and very helpful! The whole process took longer than I expected but everyone was nice and professional. Shawn in financing was great to More

by Khendr11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hafer
September 11, 2015

Informative Alicia was informative, friendly, personable & answered all my questions to the best of her knowledge. She kept me in the price range that I desired a More

by Santiago, David 2121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Livers
September 11, 2015

Great Service I found a nice Ford F-150 on line and called the Dealership. The truck had low miles and a clean Carfax. When I got to the dealership I met with Kelly More

by MikeM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Chetlin
August 08, 2015

Great value Easy to deal with ALM had a great selection and was easy to deal with. They were fair on my trade in. No pressure sales and great prices. Huge selection of quality vehi More

by Al P1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 08, 2015

Miracle workers!! They were the only dealership that could help me out of my situation. They were able to do what they said they were going to do. They went above and More

by 2015SUV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Walda, Shawn Phillips
Aug 10, 2015 -

ALM Mall of Georgia responded

9LM regrets to hear of your news concerning your daughters car that you purchased from Horizon last year, we know that all of our used cars are front line ready and are mechanically safe and operational when sold and are sold with an option to purchase an extended service contract, typically our savvy customers will opt to purchase a service agreement to protect and preserve their investment to avoid situations similar to what you are presently experiencing, it is now obvious that you chose not to take advantage of that option. I agree! buying a car is a huge step for most of us and it does take time to get the proper price and the best deal but it is never a HUGE WASTE of the customers time. at ALM we value our customers before, during and after the sale.... in regards to your particular issue ALM took all of the necessary steps to assist you in making your purchase, we did our part to get you in your choice vehicle,..... your $9000.00 was needed to make it happen! when you are ready to pull the trigger on your next purchase ALM will be right here to help you! MARSHALL LITFIELD CUTOMER SERVICES DIRECTOR ATLANTA LUXURY MOTORS customerrelations@atlantaluxurymotors.com

July 02, 2015

you guys were awesome! I recently bought a ford F150 from ALM Mall of Georgia and i have to say that i am very pleased with the whole experience. This was my first time buyi More

by rwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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