ALM Mall of Georgia

This experience was a breath of fresh air after my experience with another dealership. Robert and Brian were extremely informative, honest, attentive and professional. I would definitely recommend thi experience with another dealership. Robert and Brian were extremely informative, honest, attentive and professional. I would definitely recommend this dealership to others. More

The dealer was very nice, polite, respectful, and very very helpful. As a first time purchase for me he made everything easy. very helpful. As a first time purchase for me he made everything easy. More

Highly recommend Baker! She went above and beyond to help make sure our experience was wonderful! She went above and beyond to help make sure our experience was wonderful! More

The Sales person who first contacted me was not their. The salesman who I met was Edwin he did a great job very curious and attentive to my questions. Helpful during my inspection of the vehicle and eager The salesman who I met was Edwin he did a great job very curious and attentive to my questions. Helpful during my inspection of the vehicle and eager to go for a test drive. They had a lot of add on expenses at the dealer. More

Very efficient very affective and professional. Once they explained everything to me I could understand there reasoning. They were also very friendly Once they explained everything to me I could understand there reasoning. They were also very friendly More

Great car buying experience with Derek Watkins! Kind, courteous, and very helpful. We enjoyed the experience and my nephew is enjoying his new vehicle. Thanks again! Kind, courteous, and very helpful. We enjoyed the experience and my nephew is enjoying his new vehicle. Thanks again! More

Rodrigo Herrera was so helpful upon my arrival and very professional. He took away stereotype of a car salesman and really makes you feel comfortable through the entire process professional. He took away stereotype of a car salesman and really makes you feel comfortable through the entire process More

I had pleasant experience and found the staff friendly and helpful. However they were not very knowledgeable about the car I purchased an F type Jaguar) and they failed to reveal that the gps was not fu and helpful. However they were not very knowledgeable about the car I purchased an F type Jaguar) and they failed to reveal that the gps was not functioning due to a problem with the antenna I recommend the dealer to others who might be purchasing a car but would advise them to be very thorough in their inspection of the vehicle they are interested in More

My recent encounter with ALM Motors left me utterly disappointed and disheartened. This establishment demonstrates a shocking disregard for both their customers and employees, engaging in exploitative disappointed and disheartened. This establishment demonstrates a shocking disregard for both their customers and employees, engaging in exploitative practices that tarnish their reputation. Let's start with the customer experience. ALM Motors seems to have no qualms about selling cars that they know should not be on the market. It became abundantly clear to me that they prioritize profit over customer satisfaction and safety. It is evident that ALM Motors prioritizes making a quick sale rather than ensuring the quality and reliability of the vehicles they offer. This is a gross betrayal of trust, as customers rely on car dealerships to provide them with reliable transportation and honest information about the products they sell. Furthermore, the treatment of employees at ALM Motors is equally concerning. Full disclosure, I was recently terminated and I am writing to address the matter of utmost concern regarding the non payment of my commissions. I reached out to the operations manager regarding this issue who boldly stated to me that I am welcome to involve lawyers as the company can pay their way out. The amount due to me is roughly $22571.63. Upon termination, an employee normally receives their final pay within the following week but ALM Motors waited 3 weeks only to pay me not even close to what was due to me. They find all kinds of charges and ways to manipulate your income to keep more in their pockets. They penalized me for all kinds of charges including $250 for lost title fee that I did not collect from a client yet they paid $25 to the DMV and I am still wondering where the remaining $225 went to that came out of my check directly. I will rather have a lawyer take 1/3 of that income than to leave it for ALM. They have cameras set up not for security purposes but to spy on employees and zoom in on employees and customers phones to listen in on your personal conversation in order to use it against you and I am a victim to that. Customers please be cautious dealing with this organization and remember to read the fine prints on your work sheet. ALM Motors charges a $799 customer service package which is optional and you don’t have to pay. If I can save fifty clients a month from not paying that and not paying the motor trend certification for the next two years, I will have satisfaction for them holding my income that I have worked for. It is disheartening to witness an organization that cheats and mistreats its own staff. Numerous reports have surfaced, indicating that ALM Motors has been involved in unethical labor practices, manipulating employees' pay and benefits to their advantage. This kind of behavior is not only morally reprehensible but also reflects a complete lack of respect for the hard work and dedication of their workforce. Employees deserve to be treated fairly and compensated appropriately for their contributions, yet ALM Motors falls short in this regard. Considering my firsthand experience and the concerning reports surrounding ALM Motors, I strongly advise potential customers to exercise caution and consider alternative options when searching for a reputable automotive dealership. ALM Motors' exploitative practices both towards customers and employees should not be overlooked. It is essential to support businesses that prioritize integrity, transparency, and ethical treatment of both their customers and employees. Should my request for resolution be met with resistance or delays, I may be forced to seek other avenues to seek payment of my outstanding commissions. This could potentially involve legal action and formal complaints to relevant labor authorities. More

Everyone was nice and helpful, but it was a little chaotic. The salesperson was spread too thin in trying to helpful too many customers at once. Then the paperwork system went down (nationwide so not chaotic. The salesperson was spread too thin in trying to helpful too many customers at once. Then the paperwork system went down (nationwide so not their fault) so couldn’t complete the transaction and get the car until the next day. More