ALM Mall of Georgia

Awful customer service My sales man was great, but there managers has very poor customer service. The 5 stars go to my sales man but the manager get 0 stars, i wish it would My sales man was great, but there managers has very poor customer service. The 5 stars go to my sales man but the manager get 0 stars, i wish it would let me choose his name instead of the sales man. would send anyone to Chris but wouldn't recommend anyone getting a car here due to the manager and the way he treated me! More

Johnny Bass was Awesome! Great car great price great service from all! Johnny excellent! Johnny stuck with me until we got the right car st the right price for my son. If I co Great car great price great service from all! Johnny excellent! Johnny stuck with me until we got the right car st the right price for my son. If I could steel Johnny for my business I would! More

Great Service Dustin was incredibly helpful in helping me get the car I wanted. He is very personable, and offers a strong skill set to the company. As a first time Dustin was incredibly helpful in helping me get the car I wanted. He is very personable, and offers a strong skill set to the company. As a first time buyer, Dustin was very helpful in negotiating the price of my trade-in and the purchase price of the used vehicle I wanted. Overall, if you are working with Dustin, you are bound to have a positive experience buying your new/used car. More

AWESOME and AMAZING fast and friendly service. Great customer and friendly sraff. Fast turn around time with very clean autos. Check Dustin Davis for great deals. We did the majority of the work o Great customer and friendly sraff. Fast turn around time with very clean autos. Check Dustin Davis for great deals. We did the majority of the work online store, picked out several vehicles and worked my deal on the one I drove, processed paperwork and I drove home without beibg there all day. More

Do not buy here!!!!!!! Stay far away !!! 2nd time buyer.. 1st deal went well. This second h a s been horrible. Bought Ram truck. Told clean Fairfax report. Put large amount down. Discover 2nd time buyer.. 1st deal went well. This second h a s been horrible. Bought Ram truck. Told clean Fairfax report. Put large amount down. Discovered later after reviewing paperwork a when asked about trade in value it was less than what I owed. He just said l fee etc me fix that, and added that to the loan making me think he increased my trade value. Buyer beware. Next they try to sell you an extended warranty. They represent it as up to 100000miles but it is 72 months so after dealer warranty you get 2 years. Reviews of the plan are r terrible Buyer beware Lastly I had a headlight issue, I took it to the Dodge dealer . They could not honor replacement because the front of the truck :had been wrecked. Headlights were junkyard parts. The bulb in the bad one had been glued in. The dealer quoted over $800 to replace it with an OEM one. Alm's answer to all this is dead silence. Buyer Beware... Go elsewhere.... More

Great experience Macon took great care of us. He was patient and thorough and you can tell he is genuinely interested in your best interest. We highly recommend him t Macon took great care of us. He was patient and thorough and you can tell he is genuinely interested in your best interest. We highly recommend him to anyone looking to buy a car More

efficient and effective ALM is big local dealer, its service is effective and efficient. I have been to the shop two times for buying my car, I learned a lot and had good exp ALM is big local dealer, its service is effective and efficient. I have been to the shop two times for buying my car, I learned a lot and had good experience there. Especially, my sales representative, Kelly is very experienced, professional and considerate. She made me have a fun time at dealer shop. More

ALM GWINNETT For start to finish my sales rep Kelly was very patience? Professional and courtesy!! I would buy from Kelly any day of the week!! Thanks!! For start to finish my sales rep Kelly was very patience? Professional and courtesy!! I would buy from Kelly any day of the week!! Thanks!! More

great experience Kelly is awesome to deal with you are treated like a real person not just a customer. This is the second vehicle we purchased from her and we will do Kelly is awesome to deal with you are treated like a real person not just a customer. This is the second vehicle we purchased from her and we will do it again. More

Great experience!!! Traveled from Pensacola,fl to Atlanta to purchase a 2015 Ford Escape. Could not have been Happier with vehicle and entire staff at ALM in Buford, esp Traveled from Pensacola,fl to Atlanta to purchase a 2015 Ford Escape. Could not have been Happier with vehicle and entire staff at ALM in Buford, especially Charlie Phan. Completed All details by phone with Charlie and Sean on Friday, traveled to Atlanta next day, and was Home by 5:00pm with a great vehicle. Everything that was discussed by phone was in Place when we got to dealership . All around was best experience I have ever had with a Vehicle purchase. ALM Buford and Charlie will be the first phone call on my next vehicle Purchase!! Professional, courteous, knowledgeable and great customer service!!! Thanks to everyone at ALM Buford! More