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ALM Mall of Georgia
Buford, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
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Showing 455 reviews
Sales guy was very rude .it's been 2monh It's been 2 mouths trying to reach out to elizabeth.in the home office about over payment on car taxes . refund is own back to me .$1700+ she want ret It's been 2 mouths trying to reach out to elizabeth.in the home office about over payment on car taxes . refund is own back to me .$1700+ she want return any of my calls.iv been trying to reach out to the store manager where I got the car from.for help I never seen anything like this in my life.ALM.was top of my list on buying car's im from florida.got Corvette in 2015 paid cash.hand trouble with Duluth ga.but it was taken care of by rosswell ga.so happy I was.but now this im shocked IV. Already a review on Dustin as well back in 11/20/18 no response from the dealership More
Taking advantage of military wives I was at basic training for the United States Air Force and while I was gone my wife had to buy a car. She went to ALM Mall of GA and Mark Hafer sold I was at basic training for the United States Air Force and while I was gone my wife had to buy a car. She went to ALM Mall of GA and Mark Hafer sold her a Scion tC. Less than one month after she bought the car the clutch broke. I’m now out of basic training and I told them the situation and they hung up on me. I called them three more times and they finally answered saying they wouldn’t do anything to help us out. Now we gotta pay another $1100 to get it fixed. I have to say they may seem nice but they’re snakes and will sell you anything worth a fraction of what you end up paying for it. More
Thanks Brittany Harvey The best experience I've had in a long time!!! Brittany Harvey was great... not hassle no pressure and was very helpful and polite. I dislike going l The best experience I've had in a long time!!! Brittany Harvey was great... not hassle no pressure and was very helpful and polite. I dislike going looking for a car, most of the time it's pressure, pressure, pressure, but I was pleasantly surprised. I wish all my shopping experiences was like this !!! Thanks again. More
Was called out my race My visit with Dustin was not the best.i waited 3 days before texting him about he was very nasty. Making statements .like disrespectful black people w My visit with Dustin was not the best.i waited 3 days before texting him about he was very nasty. Making statements .like disrespectful black people who don't there word are what's wrong with our culture.2.what f-'ever.,you wasted my time. I'll put the car out the gate talking about my trade In.wow text3man come get it.you dont deserve my help.i can your credit is bad.iv tried to reach out the store manager no one has returned my calls.im really shocked for this type. Of behavior. ALM is been top on my list to my second car them.in 2015 I got a nice 2012 Corvette my dreams and was very happy with the deal.mr.dustin said some mean things to by texting messages me.someone please help find the owner of ALM.they needs to know this ASAP More
LaKenya Scott Keely Johnson was who helped me. I am an out of state buyer and she was absolutely caring and friendly throughout the whole process. When the car I wa Keely Johnson was who helped me. I am an out of state buyer and she was absolutely caring and friendly throughout the whole process. When the car I was going to purchase became unavailable, she went out of her way to find a similar model. I was stunned because she didn’t try to just sale me something else that I didn’t want like most car salesmen/women would. Nonetheless, the whole experience was great and she made sure the car was clean ready and most of the paperwork was already done by the time that I got there. I also want to add that I got a great deal for a car with very low mileage and runs absolutely great! More
Broken and bad customer service. I went to the delership to get a 2018 Ford Edge advertised on their website. The vechile was exactly what I wanted the next day I was showing my son I went to the delership to get a 2018 Ford Edge advertised on their website. The vechile was exactly what I wanted the next day I was showing my son the car when he noticed the windshield had a chip in the center of it about the size of a half dollar. I had not been hit by anything that I could recall.. I called my insurance and had an autoglass company come out to repair the chip/break. They said it had been patched. It was not disclosed to me and no one had noticed it. I called the dealership and spoke with Matt who said he didn't know anything about it and that it should have been fixed. He said he'd see what he could do. Several days and phone calls later I was getting nowhere ao I went to the dealership. and Matt was out making a delivery. So Chris looked at the car and basically said it would cost them about $250 to replace the windshield and they couldn't put anymore money into it. Well I am letting everyone know that I will not ever buy another automobile from this dealership. Everytime I get into the vechile all I see is a broken windshield. Shame on them they don't care about their customers or making sure that what they sell you is a good product. . More
Thanks Sam Thanks Sam you've been a lot of help You made it easy for me to drive out In my newly purchased...Rogue.... No pressure just great service Thanks Sam you've been a lot of help You made it easy for me to drive out In my newly purchased...Rogue.... No pressure just great service Thanks Again 👌 Dwight More
Amazing customer service!! Chris was very helpful, he even sent me a picture of the car on the lot.. no pressure /haggling. He was a great sales person and very easy to deal wit Chris was very helpful, he even sent me a picture of the car on the lot.. no pressure /haggling. He was a great sales person and very easy to deal with. Honest and super nice!!! The car was as described and I Love It!!! More
Chris Kaissieh did a phenomenal job. I have recently purchased a pre-owned car from ALM in Georgia. Since I live in NC Chris did a FaceTime call with me making sure did a phenomenal job. I have recently purchased a pre-owned car from ALM in Georgia. Since I live in NC Chris did a FaceTime call with me making sure that I see any minor blemishes in the car (if so exist). He made sure that everything is crystal clear since I am an out of state customer, he walked me through the financing options and other related details. He really went above and beyond by delivering the car himself next day as ALM had drivers shortage on that day and my purchasing process was completed by the end of business day. I am one of those customers who are hard to please, but Chris really nailed it and I happily give him 5 stars. More
Awesome Customer Service Skills I actually went to look, but left in a Mercedes-Benz. The service I received from Dustin Davis exceeded my expectations, he was quite knowledgeable ab I actually went to look, but left in a Mercedes-Benz. The service I received from Dustin Davis exceeded my expectations, he was quite knowledgeable about the product(s). Despite my reluctance, it did not take a whole lot for me to be convinced. I appreciate your professionalism and I will definitely recommend you for future purchases. More