
ALM Mall of Georgia
Buford, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
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I've always thought that the main secret to satisfactory customer service is personalized service, this dealer puts a lot of effort into that particular aspect, I'm very pleased with the service and informa customer service is personalized service, this dealer puts a lot of effort into that particular aspect, I'm very pleased with the service and information they provided me More
They were wonderful, kind to me, explained the entire process for acquiring the car, and explained the different options I had available to choose from process for acquiring the car, and explained the different options I had available to choose from More
Stealership discribes them best. Truck I baught is good, but they overcharged my tag and title fees by $426. Now absolute crickets trying to get ahold of anyone. Except a salesmen. Truck I baught is good, but they overcharged my tag and title fees by $426. Now absolute crickets trying to get ahold of anyone. Except a salesmen. More
These people suck, they promised matching my credit union rate 5%, then when it came time to do the documents, they quoted 8% and tried to add $4,000 in excess fees. If your thinking of dong business LEAVE rate 5%, then when it came time to do the documents, they quoted 8% and tried to add $4,000 in excess fees. If your thinking of dong business LEAVE now! More
Good customer service, and staff with a great helpful attitude that generates trusts and comfortable conversation to discuss the different purchase options available to me attitude that generates trusts and comfortable conversation to discuss the different purchase options available to me More
Everything was as expected, top-notch attention to detail and explanations, they really listened all my needs and provide me a honest feedback about the options and explanations, they really listened all my needs and provide me a honest feedback about the options More
As a former employee of ALM, I would strongly suggest looking for a pre-owned vehicle elsewhere. Over the years, I have observed them going through multiple cans of paint on a daily basis to cover up rus looking for a pre-owned vehicle elsewhere. Over the years, I have observed them going through multiple cans of paint on a daily basis to cover up rust on the undercarriage from vehicles purchased up north. They also go out of their way to purchase damaged vehicles with clean carfaxes so they can get it fixed from a subpar bodyshop. As well as purchasing vehicles with structural damage to the vehicles frame so they can send it to their union city location to fix. They're the cheapest in Atlanta for a reason....You get what you pay for. More
Good job when it comes to communication with the customer and the meticulous care of all aspects of the information provided about the car, its features and the different availabilities of cars and the meticulous care of all aspects of the information provided about the car, its features and the different availabilities of cars More