ALM Kia South - Service Center

Great service friendly associates The service is always good and they tell me when my car has a need for upceap and repairs. I needed work that was going to take awhile. They gave m The service is always good and they tell me when my car has a need for upceap and repairs. I needed work that was going to take awhile. They gave me a ride home and picked me back up. They also included a free car wash. More

The best This was by far the best service experience that i have ever had. Completely satisfied. Wonderful from beginning to end. Definitely will be back. Than This was by far the best service experience that i have ever had. Completely satisfied. Wonderful from beginning to end. Definitely will be back. Thanks again Mike More

Great!! Wonderful experience over all!!! Will be back! Everyone was very friendly very helpful and very knowledgeable!! Very fast! Thank you for everything! Y Wonderful experience over all!!! Will be back! Everyone was very friendly very helpful and very knowledgeable!! Very fast! Thank you for everything! You all know what your doing! More

Service review All employees were very friendly and helpful. Mike greeted me when I entered the service area and keep me informed as to status of my car. The young All employees were very friendly and helpful. Mike greeted me when I entered the service area and keep me informed as to status of my car. The young lady at check out was also very friendly and pleasant. Great service and should I need Kia maintenance again I will definitely visit your facility. More

Regular 6 month oil change and tire rotation When I arrived the door to go in was closed. Within minutes Michael came out and told me to drive in through the exit entrance. He asked what I was t When I arrived the door to go in was closed. Within minutes Michael came out and told me to drive in through the exit entrance. He asked what I was there for and I told him to get my oil changed and tires rotated. It was prepaid with the buying of my car. The cutomer area was not lighted and it was cold in there. I got the impression that he was the only one there. He told me that there was something wrong with the light. I was there by myself in the dark for about 30 minutes, before another worker arrived and turned the lights on and started putting coffee on and set out snacks. About 10 minutes later other customers arrived after the coffee was started. My car was ready a little after 9:00am. Last time I came my car was brought to the front where I came in, but this time Michael walked me to my car at the back where the service was being done. He directed me on how to get out, but I got lost and had to get one of the guys in the new cars area to direct me out. More

Oil Change Review Quick, professional service with free car wash. Team was friendly and professional. Waiting area was clean with complimentary snacks and water availab Quick, professional service with free car wash. Team was friendly and professional. Waiting area was clean with complimentary snacks and water available. Good experience overall. More

Speedy service The staff was friendly and timely. I lovThe staff was friendly and timely. I love the customer service I received. e the customer service I received.! The staff was friendly and timely. I lovThe staff was friendly and timely. I love the customer service I received. e the customer service I received.!!!!! More

Super service from great dealership Everything was taken care of with professional service, my ac system is working great, and my jewell was wash and clean. I'm really please with the s Everything was taken care of with professional service, my ac system is working great, and my jewell was wash and clean. I'm really please with the staff. More

Car running, but returned a mess, no communication While our technician was kind, when the issue got complicated, communication went scarce. Manager had to get involved for car to be fixed, took 2+ wee While our technician was kind, when the issue got complicated, communication went scarce. Manager had to get involved for car to be fixed, took 2+ weeks. Returned without interior detail, seats maladjusted, clock unset, things strewn everywhere. Even when requested, no explanation of how car was fixed. Mechanic was going to send email with details, none came. Customer service rep at counter promised free interior detail in future, but no follow up. More

Repairs Twenty hundred plus dollars for repairs and was not properly diagnosed for the correct parts. The third attempt was when the vehicle was fixed. Of whi Twenty hundred plus dollars for repairs and was not properly diagnosed for the correct parts. The third attempt was when the vehicle was fixed. Of which parts was ordered and I could not be charged that was when the problem was solved. That led me to believe that I did not need the initial parts. I should get my money back. Next time I will know exactly what to do. More