1,319 Reviews of ALM Kia South - Service Center
Awesome service Customer service at this dealership is excellent. I purchased a oil change car wash wheel rotation package from Groupon it's a great deal. The waiting Customer service at this dealership is excellent. I purchased a oil change car wash wheel rotation package from Groupon it's a great deal. The waiting waiting room was clean. had plenty of drinks and snacks and Netflix TV. The customer service is one of the best I've ever seen. My PT Cruiser look like a new car when they brought it out. They even Shine the tires. Excellence service. More
Great My experience was great; very timely and efficient. I was also pleased that my vehicle had been cleaned as requested on my online appointment. Thanks! My experience was great; very timely and efficient. I was also pleased that my vehicle had been cleaned as requested on my online appointment. Thanks! More
Excellent experience My 2013 Kia Soul suddenly needed a ton of work, including what appeared to be covered under a recent recall. From the person who answered the telephon My 2013 Kia Soul suddenly needed a ton of work, including what appeared to be covered under a recent recall. From the person who answered the telephone to checking out after the work was completed, i was key with professionalism and friendliness. My car needed additional work and my decisions were respected, and reasonable advice was given. I left with a well-running car and the understanding that I have a safe place to bring my car when it needs work. More
Great Every visit is always pleasant Great Customer Service Not too long of a wait Always has snacks and beverages Advisors are very helpful and knowled Every visit is always pleasant Great Customer Service Not too long of a wait Always has snacks and beverages Advisors are very helpful and knowledgeable More
My Neighborhood, My Choice ALM KIA South I have purchased more than five vehicles over the years from this dealership. The name and location change brought more improvements that I did not th I have purchased more than five vehicles over the years from this dealership. The name and location change brought more improvements that I did not think were possible, since I was already receiving excellent service from a crew/staff that was knowledgeable, efficient, and professional. I have maintained the philosophy that I shouldn’t have to go out of my neighborhood to get good quality service and the staff at KIA south has done their part to ensure that I remain a satisfied, returning customer. Thank you, ALM KIA South, for continued, quality service throughout the years. More
Highly Professional from Start to Finish I was back for my first oil change following my purchase with Steven Friday. The sale experience was excellent as was the service experience. The 20 I was back for my first oil change following my purchase with Steven Friday. The sale experience was excellent as was the service experience. The 2014 Hyundai Sonata was a replacement for a 2012 Hyundai Elantra. I drove it as a "used car" before it was processed. A week later I picked it up as a "new car" after detailing and painting. To this point I have been greatly satisfied with both expeeriences. More
Takes the time needed to properly repair I have owned my kia Niro for almost a year, and each time I take it in for service or maintenance they do a thorough and careful job. I had a potentia I have owned my kia Niro for almost a year, and each time I take it in for service or maintenance they do a thorough and careful job. I had a potential leak in a tire and they did several tests to check for the leak. (It was my user error when cleaning the car and loosening a cap, which I later self corrected when adding air, prior to service at the dealership.) I wanted to be certain there was nothing embedded in my tire as I live in a rural area. My techs went above and beyond to confirm that my tire was good, and checked the pressure of my remaining tires as well. I am horrible at recalling names, so can't credit the amazing staff who have assisted me. More
Excellent Service Wait time was very quick. Customer Service was excellent and friendly. They did the work that was required and suggested additional services that they Wait time was very quick. Customer Service was excellent and friendly. They did the work that was required and suggested additional services that they offered. More
Professional service team A whole new crew appears to be working here this visit. The previous team members were unprofessional and not attentive to details of the work. Thi A whole new crew appears to be working here this visit. The previous team members were unprofessional and not attentive to details of the work. This visit was the total opposite and I’m here for it!!! More