ALM Kia South - Service Center

Service Dept. Customer service . SALES dept. Jason,Brandon, Jawon were great! Service fixed the recall/ check engine light. Jawon synced my phone and explained the features. But I had to make TW Jason,Brandon, Jawon were great! Service fixed the recall/ check engine light. Jawon synced my phone and explained the features. But I had to make TWO 2 trips to pick up my other key fob as promised, it was not ordered then. I had to return. I was able to receive it on my SECOND visit, Sales dept. placed the order on my 1st visit.Service dept was professional and proficient. More

Scattered Car was being serviced under warranty. The management of the car details was mishandled and resulted in several hours lost because the wrong VIN was u Car was being serviced under warranty. The management of the car details was mishandled and resulted in several hours lost because the wrong VIN was used to identify the correct FOB code. Once this was figured out, Carvana had issued a work order for just the FOB and not the key. Had to get this resolved and have the key mailed. The person who was supposed to mail the key was let go before the key could be mailed. I had to follow up with parts to arrange for the key to be delivered. This was done quickly once the key was found. I still don’t have the key and FOB assembled but I’ll take what I can get at this point. I also brought the car back after noticing the rear shocks were bouncy. The issue was diagnosed quickly and the service required a couple days to be completed. This was reasonable. More

Great My experience was great; very timely and efficient. I was also pleased that my vehicle had been cleaned as requested on my online appointment. Thanks! My experience was great; very timely and efficient. I was also pleased that my vehicle had been cleaned as requested on my online appointment. Thanks! More

Excellent experience My 2013 Kia Soul suddenly needed a ton of work, including what appeared to be covered under a recent recall. From the person who answered the telephon My 2013 Kia Soul suddenly needed a ton of work, including what appeared to be covered under a recent recall. From the person who answered the telephone to checking out after the work was completed, i was key with professionalism and friendliness. My car needed additional work and my decisions were respected, and reasonable advice was given. I left with a well-running car and the understanding that I have a safe place to bring my car when it needs work. More

This place is Lit! We looked for a car at 2 dealerships, and they let us get away. ALM was on their game. They greeted us immediately with a smile. We bought a beautiful We looked for a car at 2 dealerships, and they let us get away. ALM was on their game. They greeted us immediately with a smile. We bought a beautiful blue Kia Stinger. Chris Gantt approached us as soon we got out the car. He was awesome. He was very much the type of salesman that acknowledged your concerns and tried to accommodate you. He was also honest about any limitations in place. He gave us a good rebate and we feel we got an excellent deal. I am a happy camper. The dealership was animated and in a festive mood. I felt this was important to our buying decision. Jawon was the detailer. He took his time explaining the features, navigation system and filled up our tank. We are ecstatic. Jawon was professional and thorough. I appreciated his interest in helping us while we waited to finalize the paperwork. Thank you Jawon for all that you do. Josh was also very helpful as our closer. He offer extra incentives and addressed any last minute concerns. He was very gracious, and gave us southern hospitality. I will totally recommend this dealership to my friends and family. More

Service I purchased my 2019 Kia Sorento from Union City. I returned to have a oil change at Union City. The service was quick and had snacks for kids. Private I purchased my 2019 Kia Sorento from Union City. I returned to have a oil change at Union City. The service was quick and had snacks for kids. Private room for phone or computer use. I will remain a customer for all service needs. Great experience as usual. More

Awesome service Customer service at this dealership is excellent. I purchased a oil change car wash wheel rotation package from Groupon it's a great deal. The waiting Customer service at this dealership is excellent. I purchased a oil change car wash wheel rotation package from Groupon it's a great deal. The waiting waiting room was clean. had plenty of drinks and snacks and Netflix TV. The customer service is one of the best I've ever seen. My PT Cruiser look like a new car when they brought it out. They even Shine the tires. Excellence service. More

Great Every visit is always pleasant Great Customer Service Not too long of a wait Always has snacks and beverages Advisors are very helpful and knowled Every visit is always pleasant Great Customer Service Not too long of a wait Always has snacks and beverages Advisors are very helpful and knowledgeable More

Highly Professional from Start to Finish I was back for my first oil change following my purchase with Steven Friday. The sale experience was excellent as was the service experience. The 20 I was back for my first oil change following my purchase with Steven Friday. The sale experience was excellent as was the service experience. The 2014 Hyundai Sonata was a replacement for a 2012 Hyundai Elantra. I drove it as a "used car" before it was processed. A week later I picked it up as a "new car" after detailing and painting. To this point I have been greatly satisfied with both expeeriences. More

"GFF" Here are the three reasons that I take my KIA to ALM KIA South: G ood, F ast and F riendly I'll be back. Here are the three reasons that I take my KIA to ALM KIA South: G ood, F ast and F riendly I'll be back. More