1,255 Reviews of ALM Kia South - Service Center
Speedy service The staff was friendly and timely. I lovThe staff was friendly and timely. I love the customer service I received. e the customer service I received.! The staff was friendly and timely. I lovThe staff was friendly and timely. I love the customer service I received. e the customer service I received.!!!!! More
Super service from great dealership Everything was taken care of with professional service, my ac system is working great, and my jewell was wash and clean. I'm really please with the s Everything was taken care of with professional service, my ac system is working great, and my jewell was wash and clean. I'm really please with the staff. More
Car running, but returned a mess, no communication While our technician was kind, when the issue got complicated, communication went scarce. Manager had to get involved for car to be fixed, took 2+ wee While our technician was kind, when the issue got complicated, communication went scarce. Manager had to get involved for car to be fixed, took 2+ weeks. Returned without interior detail, seats maladjusted, clock unset, things strewn everywhere. Even when requested, no explanation of how car was fixed. Mechanic was going to send email with details, none came. Customer service rep at counter promised free interior detail in future, but no follow up. More
Repairs Twenty hundred plus dollars for repairs and was not properly diagnosed for the correct parts. The third attempt was when the vehicle was fixed. Of whi Twenty hundred plus dollars for repairs and was not properly diagnosed for the correct parts. The third attempt was when the vehicle was fixed. Of which parts was ordered and I could not be charged that was when the problem was solved. That led me to believe that I did not need the initial parts. I should get my money back. Next time I will know exactly what to do. More
Mike is awesome!!!! I was a wreck when I brought my car in and was told the issues I had going on but Mike was patient and got the job done and even delivered my car to m I was a wreck when I brought my car in and was told the issues I had going on but Mike was patient and got the job done and even delivered my car to me when it was done I would definitely go back for more services! More
Oil change I thought I get 4 free oil changes since I have a new car. I guess I was misinformed. Love it overall!!! Snacks, water and the TV while we wait!!! Yaa I thought I get 4 free oil changes since I have a new car. I guess I was misinformed. Love it overall!!! Snacks, water and the TV while we wait!!! Yaaaayyyy!!! KIA!!! More
excellent great experience, very friendly and always helpful. hours are great, like that service hours start early. always eager to resolve issues that arise an great experience, very friendly and always helpful. hours are great, like that service hours start early. always eager to resolve issues that arise and prompt to call regarding problem with vehicle. More
Recall Service It was easy to schedule my recall service over the phone, the staff was very helpful and their customer service was excellent. End of statement. It was easy to schedule my recall service over the phone, the staff was very helpful and their customer service was excellent. End of statement. More
My Experience was Great!!! This is the most cleanest friendly, comfortable dealership I ever been to.... I love going there to get my car service I wouldn’t have it any other wa This is the most cleanest friendly, comfortable dealership I ever been to.... I love going there to get my car service I wouldn’t have it any other way. More
GREAT. Quick Service. Comfortable lounge area, kid friendly, TV and snacks. Quick Check in. Kind staff. Cleaned my Car. Peace of mind. I always feel good abo Quick Service. Comfortable lounge area, kid friendly, TV and snacks. Quick Check in. Kind staff. Cleaned my Car. Peace of mind. I always feel good about my service when I leave here. More