ALM Kia South - Service Center

Waited four and a half hours for a car buff We were told when we bought the new car the scratches and the screen would be fixed if we brought the car in. When my wife found time to bring it in, We were told when we bought the new car the scratches and the screen would be fixed if we brought the car in. When my wife found time to bring it in, she was first told we were supposed to get a printout of the issues to fix. She luckily knew the names of the people who told us these problems would be fixed even if we took delivery of the car. So luckily there was no real uphill there. They took the car in to be checked, she waited there four and a half hours for the car to be buffed. She was told the screen could not be fixed and they had to order a new one. Which means we now have to bring the car in again when the new screen arrives. More

Absolutely wonderful group of people. There was a young lady that signed me in when you drive into the facility. I do not remember her name but she was a joy to greet those signing in. I l There was a young lady that signed me in when you drive into the facility. I do not remember her name but she was a joy to greet those signing in. I love Ross & Jessica & B. Anderson, they are a delightful group of people. There are several things I need done but I was honest with them that I can only do a little bit at a time. They were ok with that. To me their prices are high but I guess that’s why people don’t wanna go to the dealership for service! 🤔Looking forward to my next visit! 🤗Sincerely, Ms. BEASLEY More

The Kia Specialist I have noticed a steady uptick in service at this Kia Dealership and it’s Service department. Wonderful, wonderful, awesome. Keep improving. More I have noticed a steady uptick in service at this Kia Dealership and it’s Service department. Wonderful, wonderful, awesome. Keep improving. More referrals coming. Thank you! More

Great customer service Even when you have to wait a while for your vehicle to be ready, the staff check in frequently to make sure you're doing all right. Even when you have to wait a while for your vehicle to be ready, the staff check in frequently to make sure you're doing all right. More

Oil Change Thank you ALM for always taking care of Grey Storm. You all are the best. Your service is AWESOME! We look forward to continuing to do business with y Thank you ALM for always taking care of Grey Storm. You all are the best. Your service is AWESOME! We look forward to continuing to do business with you all. More

Recall The customer service representative was very helpful but the manager Jason went above and beyond for me to ensure my vehicle was properly fixed. Very The customer service representative was very helpful but the manager Jason went above and beyond for me to ensure my vehicle was properly fixed. Very pleased with my service and customer service. I would recommend servicing and purchasing a vehicle from this location before any other location. More

getting my car service oil change Mike did you thank for all you do made my 2017 Kia Forte was tooken care of always friendly and took me to the waiting room offer coffee snacks,and tv Mike did you thank for all you do made my 2017 Kia Forte was tooken care of always friendly and took me to the waiting room offer coffee snacks,and tv restroom,popcorn across the the walk way Mike thanks for all you great job!!! More

Service I appreciated that Denise Made sure I was able to get a rental until my vehicle was repaired and stayed in touch to let me know what was going on I appreciated that Denise Made sure I was able to get a rental until my vehicle was repaired and stayed in touch to let me know what was going on More

Awesome I came in to have a recall done and a part placed on my windshield. Everything was done in a timely manner. Henry was awesome ! I came in to have a recall done and a part placed on my windshield. Everything was done in a timely manner. Henry was awesome ! More

Horrible They are slower than Christmas no where is the history of me ever getting an oil change have I ever had a 2hr 30min wait They are slower than Christmas no where is the history of me ever getting an oil change have I ever had a 2hr 30min wait More