ALM Kia South - Service Center

The manager was courteous and very helpful . I really appreciate the great service we received I really appreciate the great service we received More

Service manager was extremely patient, attentive, and eager to help. Staff friendly, attentive with clear communication. We appreciate great customer service with the South side team!!!! eager to help. Staff friendly, attentive with clear communication. We appreciate great customer service with the South side team!!!! More

It was very hard to get them on the phone to make an appointment. I had to go through the website to make an Appointment. They were unprofessional when I went to pick up my car. I had to send in my husb appointment. I had to go through the website to make an Appointment. They were unprofessional when I went to pick up my car. I had to send in my husband because they acted like they wouldn’t talk to me. More

Matt in the Service Dept. is very nice. Calm spirit, helpful and knowledgeable. Good job! is very nice. Calm spirit, helpful and knowledgeable. Good job! More

I reported issues that I was facing with my brand new 2024 vehicle in May as of October. I have had little to no resolve on said issues every time I call no one from the service department answers. When 2024 vehicle in May as of October. I have had little to no resolve on said issues every time I call no one from the service department answers. When I go up to the location I get turned away because the parts I requested back in may are not available. More

They promise you prompt and quality service. Took my car in late August didn’t get it back till today. Not by the lack of trying!!! I kept getting transfer to everyone that had a full mailbox. I Took my car in late August didn’t get it back till today. Not by the lack of trying!!! I kept getting transfer to everyone that had a full mailbox. I asked that they also replace my windshield blades; they said it would be 70 dollars, after have my car more than 2 1/2 weeks and a couple dozen unanswered calls I finally was able to talk some one. When my husband gets there to pick up my car they charge him 115 dollars and some change for the blinds. 30.00 was installation fee. After all the xxxx they put me through the least that they could do was give me the wipers for free. They left areas they touched with dirty hands. I will never go to this dealership again. And if you don’t take me heed. You’ll walk away with the same bad taste as I have. Heed this warning More

My kia was stolen twice need I say more paid more out of pocket than the insurance pocket than the insurance More

Overall it was the team had Great customer service; thus making the in and out service with appointment scheduled fast. making the in and out service with appointment scheduled fast. More

I was in for another Kia recall on my Telluride and they took care of it in the timeframe quoted. took care of it in the timeframe quoted. More

They are attentive with their customers by providing services along with telling you the details on your needs. services along with telling you the details on your needs. More