ALM Kia South - Service Center

I highly recommend ] for anyone in need of an oil change. They truly provide top-notch service with a friendly touch. I’ll definitely be returning for my next oil change!" change. They truly provide top-notch service with a friendly touch. I’ll definitely be returning for my next oil change!" More

Highly disappointed, was not given inspection report even though I asked Jeremiah Bivens for one. Car not detailed as promised and poor communication. Jeremiah knew I was shipping the car to Puerto Rico so i though I asked Jeremiah Bivens for one. Car not detailed as promised and poor communication. Jeremiah knew I was shipping the car to Puerto Rico so it needed to be inspected and cleaned properly before shipping. He called me the day the transport company arrived to tell me he needed more time to get it detailed (cleaned). I texted him for him to email me the inspection report and he never answered my text. I did a survey for Navy Federal Credit Union and informed them of my displeasure. Jeremiah Bivens told me he was going to price a new set of keys for me as the Ford Expedition came with only one and never did. Unacceptable and unprofessional. My son is looking to buy a car in the next year (he lives in Jonesboro) but it will not be at ALM Kia South. More

The service center was extremely run down and the employees that I dealth with were not helpful. They just wanted me to buy a car instead of helping me understand and assisting me with my own car. Th employees that I dealth with were not helpful. They just wanted me to buy a car instead of helping me understand and assisting me with my own car. The experience made me want to sell my Kia and never buy another one ever again. More

The service is always great and on time. I was in and out quickly. Thank you for great service I was in and out quickly. Thank you for great service More

Terrible customer service for out of town customers. Untruthful about damage to the car, delivered with empty gas tank, no service was performed on vehicle. Overall horrible experience. Untruthful about damage to the car, delivered with empty gas tank, no service was performed on vehicle. Overall horrible experience. More

After getting my oil change, they washed my car which meant they returned it to me better than when I brought it in! meant they returned it to me better than when I brought it in! More

Great customer service. Clean waiting area. Speedy service. The other customer around me was pleased too. Clean waiting area. Speedy service. The other customer around me was pleased too. More

They will lie to you and rob you! They are not honest. They only car about money. They do not take good care of your car. They will tell you things cost way more than they do. They to They are not honest. They only car about money. They do not take good care of your car. They will tell you things cost way more than they do. They told me it would be $200 to change my headlight because they have to remove the entire bumper. I looked it up on YouTube and changed it myself via the hood in 5 minutes. They told me the service I needed would take 5 hours though my insurance company argued for days that it should not take more than 2 hours. They charge $185+ an hour for labor. They charged me for 5 hours but it only took one hour of work. They said they checked my tires, headlights, did a courtesy clean, etc but my car was in the exact condition it was in with no cleaning, all my tires were at a very low pressure, and one of my head light was out. They charged for a diagnostic they did not do. They claimed so many things but didn’t actually do anything of the things they claimed or marked off as done. Worst experience ever and I have been driving Kia and getting serviced at other Kia dealerships for 10 years. Please do not go here AT ALL. More

Zirie makes the entire experience actually pleasant. From a warm welcome, to keeping me updated to making sure that I am satisfied. What more can a customer ask for? From a warm welcome, to keeping me updated to making sure that I am satisfied. What more can a customer ask for? More

I really enjoyed my visit. I was keep informed what was going on while my car was being serviced I was keep informed what was going on while my car was being serviced More