ALM Kia South - Service Center

These are suppose to be experienced service employees and I received the bottom of the barrel service. I asked for them to find out why my van stop running. When asked what do I think was the issues, I mys I received the bottom of the barrel service. I asked for them to find out why my van stop running. When asked what do I think was the issues, I myself a regular person with no training on auto repair tell the consultant it might be the alternator , but can you check to see exactly what it is. Was told later I need an alternator and battery after the diagnosis reading. Car stil not working with completely dying after a few days. I repeatedly had it towed back in to the dealership for them to figure out why it's still having issues after I paid $1100 to fix what was stated to be the issue. Finally to keep calling myself and have the service manager to finally tell me I need a new motor and ask me if I wanted to get a quote for that! This information should have been discovered at the beginning and not after I was led to believe 1100 would fix the issue! More

Kia representatives are friendly and service was quick.They had refreshments. They checked on me every few minutes.They answered all my questions with smiles quick.They had refreshments. They checked on me every few minutes.They answered all my questions with smiles More

I was very satisfied with the service i received. The wait wasn't as long, and the employees was very polite. I also appreciate the car wash. wait wasn't as long, and the employees was very polite. I also appreciate the car wash. More

Tara stayed on top of my car service and kept me informed throughout the entire process. She was super helpful and I would recommend service here to anyone in the area! throughout the entire process. She was super helpful and I would recommend service here to anyone in the area! More

The rep was very professional and knowledgeable about the services needed. He made sure my waiting time was very comfortable and explained the process of what was being done on my vehicle. Very kind and re services needed. He made sure my waiting time was very comfortable and explained the process of what was being done on my vehicle. Very kind and respectful man. Thanks! More

Working with Aaron was such a great experience, he made sure I knew all the details about the service I requested. He made me feel right at home. Such a great dealership. sure I knew all the details about the service I requested. He made me feel right at home. Such a great dealership. More

From the time I pulled in to the time I left it was a quick smooth process!! My advisor kept me informed of my service! Not to mention when I purchased my vehicle Gervan he was on POINT!! Professional la quick smooth process!! My advisor kept me informed of my service! Not to mention when I purchased my vehicle Gervan he was on POINT!! Professional laid back guy on point and down to business closed the deal and out the door!!! Thank You ALM South More

Service result from adjustments equated to my Kia runs as well as when I purchased the car. That’s great in my book. I had never been to ALM so iris own on my radar well as when I purchased the car. That’s great in my book. I had never been to ALM so iris own on my radar More

I took my car to get a oil change on oct6,2020 and oct 13,2020 my car shut down oil went everywhere I was stuck for two hours waiting on a tow truck to get me back to the Kia dealership I’m a single mothe 13,2020 my car shut down oil went everywhere I was stuck for two hours waiting on a tow truck to get me back to the Kia dealership I’m a single mother and no I didn’t let no one else touch my truck. More

Aaron was awesome. A very polite young man that knows his business. Actually he is just about the first in a very very very long time a person you will always ask for when you go back business. Actually he is just about the first in a very very very long time a person you will always ask for when you go back More