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1,321 Reviews of ALM Kia South - Service Center
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December 31, 2020
It too long to call customer said o2 senior needed replacing took elsewhere 02 sensor fine got emission wanted 1k for repairs new dealership needed replacing took elsewhere 02 sensor fine got emission wanted 1k for repairs new dealership needed More
by ambarrett1951
Verified CustomerEmployees Worked With
Jason Peacock
December 29, 2020
Arrived at ALM Kia South in Union City at 3:15 for a 3:45 appointment. At 6:15- i go to inquire about my car's status and the car was sitting there. I wasn't notified even though I was sitting in the lobby. appointment. At 6:15- i go to inquire about my car's status and the car was sitting there. I wasn't notified even though I was sitting in the lobby. Then was told I owed for the oil change. When I purchased the vehicle, I was told that I would receive free oil changes for 1 year. Even have it in writing. The new manager says that would no longer be valid since there is miscommunication between the service and sales department. Completely Dissatisfied with this company. Not sure why it is pulling up the Alpharetta location BUT this review is for the Union City location. More
by Efavorstodd
Employees Worked With
Service Department
December 17, 2020
During my recent service visit to this dealership, I encountered a woman, Mrs. Kim, who's kindness and enthusiasm made my day. Even though, I was their for over three hours for my service, I do not regr encountered a woman, Mrs. Kim, who's kindness and enthusiasm made my day. Even though, I was their for over three hours for my service, I do not regret it because of the excellent service I was offered. I would go their again should my car need it. More
by Jacob
Employees Worked With
Mrs. Kim
December 17, 2020
Very friendly people. Good customer service. A bit of a wait for scheduled oil change appt, but everything else was nice. TV in waiting area. Comfortable seating along w Wi-Fi & phone charging station. wait for scheduled oil change appt, but everything else was nice. TV in waiting area. Comfortable seating along w Wi-Fi & phone charging station. More
by jarredjohnson357
Employees Worked With
Karissa Hobbs
December 14, 2020
the work and timely manner was great but I was told that the fluids would be checked but the windshield washer fluids was empty and that is what I asked about when I left the car .Otherwise very good timely the fluids would be checked but the windshield washer fluids was empty and that is what I asked about when I left the car .Otherwise very good timely service. Vera Griffin More
by veragriffin57
Employees Worked With
Aaron was very nice in service department
December 10, 2020
Professionalism at all times is what I am after and this dealership delivers everytime I come in. Thanks for allowing for good spacing in the showroom. dealership delivers everytime I come in. Thanks for allowing for good spacing in the showroom. More
by mortonjo2buc
Employees Worked With
Jawon Shaw
