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This rating includes all service center reviews, with more weight given to recent reviews.
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1,277 Reviews of ALM Kia South - Service Center
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November 14, 2024
Great and fast customer service. The attendant was very polite and knowledgeable. Made my experience pleasant. The attendant was very polite and knowledgeable. Made my experience pleasant. More
by kyeisha.barber73
Verified CustomerEmployees Worked With
November 06, 2024
The service dept lacked communication. I don’t feel as if my car was diagnosed properly and all of my issues were not addressed. I do not care to return to this location as I do not feel v I don’t feel as if my car was diagnosed properly and all of my issues were not addressed. I do not care to return to this location as I do not feel valued as a customer. More
by msjcole171
Employees Worked With
N/A
November 05, 2024
Great Facility! Outstanding customer service. Bilingual Help. This KIA Auto Shop is in another level. Excellent experience. Thank you and keep up the good work! Outstanding customer service. Bilingual Help. This KIA Auto Shop is in another level. Excellent experience. Thank you and keep up the good work! More
by George M.
Employees Worked With
Ms. Julia from the Service Department
November 01, 2024
Nice service. Nice dealership. But it took 2 hours to do a software update. I’ve been in and out of this very dealership in 45 minutes for a software update before Nice dealership. But it took 2 hours to do a software update. I’ve been in and out of this very dealership in 45 minutes for a software update before. More
by cklotz3
Employees Worked With
Can’t remember her name but I’m sure the delay wasn’t because of her. It was probably the queue in the garage.
October 27, 2024
Customer service is friendly. Dealer is always clean. Waiting area is spacious with coffee for customers. Keep you updated with text regarding your vehicle Dealer is always clean. Waiting area is spacious with coffee for customers. Keep you updated with text regarding your vehicle More
by nicolehanson2006
Employees Worked With
October 21, 2024
I’m glad they had a mechanic that knew exactly what was wrong with my vehicle without going through all those diagnostics. That just cost money wrong with my vehicle without going through all those diagnostics. That just cost money More
by omw2579
Employees Worked With
It was service department
