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1,321 Reviews of ALM Kia South - Service Center
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January 19, 2021
Terrible customer service. It was freezing cold inside and workers acted like they did not care when customers addressed it. 3 hour wait for appointment and workers acted like they did not care when customers addressed it. 3 hour wait for appointment More
by missbrie216
Verified CustomerEmployees Worked With
Not sure
January 18, 2021
I was greeted by Karissa. She listened to what I needed. She provided great service. I would definitely recommend others to take their car there for service She provided great service. I would definitely recommend others to take their car there for service More
by CMRICH35
Employees Worked With
Karissa
January 16, 2021
I've been taking my car to Kia of Union City since the day I purchased it. The staff has always been pleasurable and helpful. My December visit was the most challenging in 9 years. I went in for what was day I purchased it. The staff has always been pleasurable and helpful. My December visit was the most challenging in 9 years. I went in for what was supposed to have been an approximately 2-hour service, but eventually spending 7 hours there! Karissa Hobbs helped me remain calm during the wait by offering her selfless service and keeping me updated on every change and need. Thank you, Karissa! Hope to see you at my next visit. More
by ctenney1
Employees Worked With
Karissa Hobbs
January 15, 2021
Everyone was great! Definitely will be back for servicing. Aaron helped me and was very knowledgeable about my car and what I needed for service. servicing. Aaron helped me and was very knowledgeable about my car and what I needed for service. More
by cnalls1024
Employees Worked With
Aaron
January 14, 2021
Great customer service and also quick service. I have serviced two vehicles over the past week, one with an appointment and one without, and both experiences provided quick service and great customer ser serviced two vehicles over the past week, one with an appointment and one without, and both experiences provided quick service and great customer service. I do wish they would detail the car after service like some other dealerships. More
by CTAF
Employees Worked With
Tavian Wilson
January 13, 2021
Bought a car.. 2 weeks later the airbag light came on and they refused to fix it. Said I would have to pay them to fix It or take It somewhere else. they refused to fix it. Said I would have to pay them to fix It or take It somewhere else. More
by ASHJACKSON210
Employees Worked With
Rianna Carter
January 13, 2021
I really enjoyed my visit this time at this location. Previous visits resulted in confusion and miscommunication but Kim Kellam was very thorough and made sure I understood everything that was going on w Previous visits resulted in confusion and miscommunication but Kim Kellam was very thorough and made sure I understood everything that was going on with my car. I have never had such a detailed and informative visit. More
by dsy8911
Employees Worked With
Kim Kellam
