1,260 Reviews of ALM Kia South - Service Center
Service Manager, Service Writer and greeters are all very friendly and professional. This dealership service department goes over and above to help solve service issues. They quickly got my windshield repl friendly and professional. This dealership service department goes over and above to help solve service issues. They quickly got my windshield replaced after a big rock hit it. Also, my rear seat developed a squeak and they quick diagnosed location and repair it immediately. This is my service department from now on! More
This dealership has been the worst dealership I’ve encountered so far. I ignored the red flags from the beginning and I wish I hadn’t. Seriously considering just leaving Kia altogether. This particula encountered so far. I ignored the red flags from the beginning and I wish I hadn’t. Seriously considering just leaving Kia altogether. This particular dealership never follow through on anything. From when I 1st bought my 2020 stinger til now. This would be the 2nd time I’ve made an appointment for a recall within months and they STILL don’t have the part. After calling me and saying that it’s in TWICE! So annoying and frustrating. Y’all really need to look into customer service here because it sucks! I will consider going to another dealership before I make my decision to leave Kia, because maybe it’s just this one spoil apple. But I wouldn’t recommend going hear if you don’t have time and patience to waste. More
They are scammers , Worst place to buy a car. Whole staff is to worried about themselves and covering eachothers behind . The best interest is not for the customers. 10 out of 10 do NOT recommend! Even the G is to worried about themselves and covering eachothers behind . The best interest is not for the customers. 10 out of 10 do NOT recommend! Even the GM Jerry sucks. My rental was TURNT OFF on me the day of return … how do you return a rental that won’t start ? Lol and to think i was gonna spend more money here. Terrible experience as a 1st time car buyer. Wish i hadn’t and YOU SHOULDNT EITHER . Beware ! More
Let's just say I left a big constructive complaint and haven't heard back. Terrible dealership now. Never called us back and ultimately didn't want to do warranty work haven't heard back. Terrible dealership now. Never called us back and ultimately didn't want to do warranty work More
Courtesy excellent, informed in timely manner about repairs and information given quickly about car being ready Quickly got car and repairs done well Overall excellent repairs and information given quickly about car being ready Quickly got car and repairs done well Overall excellent More
Received warranty work, patch up read bumper, paint already starting to bubble. Had to go back multiple times bc job wasn't completed at first already starting to bubble. Had to go back multiple times bc job wasn't completed at first More
I love the attitudes in the building. However, they missed out on a 5 star because they forgot to top off my fluids at my service appointment. Human error is ok tho. Would still recommend! missed out on a 5 star because they forgot to top off my fluids at my service appointment. Human error is ok tho. Would still recommend! More
Very unprofessional. They don’t answer the phone, when they did answer the phone the call was disconnected before I was about to get an update about my car. they did answer the phone the call was disconnected before I was about to get an update about my car. More