ALM Kia South - Service Center
Alpharetta, GA
1,259 Reviews of ALM Kia South - Service Center
After the scheduled Maintenance Service, my car is no more driving smoothly. a. the brake could barely stop and it makes loud sound. b. the sound of the car is loud when the engine starts and whil more driving smoothly. a. the brake could barely stop and it makes loud sound. b. the sound of the car is loud when the engine starts and while driving. c. the steering makes sound when parking or reversing. I returned the car twice with the above complaints and replacements of both the front and back brake pads along with resurface rotor were fixed and paid for. Up till this moment, the brake is still not functioning well, the sounds of both the engine and steering persist. I feel unsafe driving the car. It looks like the more the problem of the car will be, if I return to complain again. More
Terrible customer service, collision center returned my car in a worst shape than what I dropped my car for cosmetic work to be done. Never done/completed was was promised when dropped off and the whole ex car in a worst shape than what I dropped my car for cosmetic work to be done. Never done/completed was was promised when dropped off and the whole experience was a total xxxx show More
Salesman was great, rating and comments are not on him. The car came with aftermarket wheels and the wheel lock key was never produced by mechanics and Management never returned my calls. Had to break off The car came with aftermarket wheels and the wheel lock key was never produced by mechanics and Management never returned my calls. Had to break off wheel locks/lug nuts. AC also when out within fist week, but luckily it was under warranty by the manufacturer. I guess this is how they treat cash buyers. More
The collision center suck. U have to call to check on your car, the service dont trust them, they just don't care. We're done with this company. Brought our brand new charger 392 in for cosmetics and got your car, the service dont trust them, they just don't care. We're done with this company. Brought our brand new charger 392 in for cosmetics and got it back worse than what it was, what a disappointment More
I brought my 2016 Kia Optima in to service for my a/c not blowing cold like it should. When the technician brought my car back it was blowing ice cold. Much needed with this heat. Thanks to the technician wi blowing cold like it should. When the technician brought my car back it was blowing ice cold. Much needed with this heat. Thanks to the technician with the very long beard. More
The service rep was very informative and professional- she is really perfect for the business👍🏽And she had such a calming personality that keeps the customers at peace from being agitated as they wait. she is really perfect for the business👍🏽And she had such a calming personality that keeps the customers at peace from being agitated as they wait. More
Everyone was great and super helpful! The service team is one of a kind, especially the service manager! I will always come to them for service! one of a kind, especially the service manager! I will always come to them for service! More
Service Manager, Service Writer and greeters are all very friendly and professional. This dealership service department goes over and above to help solve service issues. They quickly got my windshield repl friendly and professional. This dealership service department goes over and above to help solve service issues. They quickly got my windshield replaced after a big rock hit it. Also, my rear seat developed a squeak and they quick diagnosed location and repair it immediately. This is my service department from now on! More