ALM Kia South - Service Center

Awesome service, very family oriented, super fast and friendly. Highly recommend this dealership to anyone looking for a vehicle. Thank you all for your wonderful work and service. friendly. Highly recommend this dealership to anyone looking for a vehicle. Thank you all for your wonderful work and service. More

Problem not getting resolved. Keep having to bring the car back for the same issues. Everytime they tell me the oil been changed the oil light come on the next day saying a low pe Keep having to bring the car back for the same issues. Everytime they tell me the oil been changed the oil light come on the next day saying a low percentage. More

The communication is terrible and I believe they think I don’t know anything about vehicle repairs because I am a woman. My vehicle has been in the shop for a month and they keep guessing at what they think don’t know anything about vehicle repairs because I am a woman. My vehicle has been in the shop for a month and they keep guessing at what they think is wrong More

So glad Alex is back! ! He always takes care of all my car needs. Give him a raise and keep him there. You have too much turnover ! He always takes care of all my car needs. Give him a raise and keep him there. You have too much turnover More

I purchased a car from them and noticed a sound coming from my car and went back the next day and they told me I did it! Won’t take care the problem and the service manager Mike is a white man who doesn’t from my car and went back the next day and they told me I did it! Won’t take care the problem and the service manager Mike is a white man who doesn’t like blacks! I will see them in court! Don’t buy from them. Sales guy wanted money on the side after signing my contract too! Wake up! More

Paris was awesome and service was quick I even got my military discount. Will def be back military discount. Will def be back More

Communication, timeliness and pricing are not strong suits, but they get the service done eventually. suits, but they get the service done eventually. More

Service representatives are polite and expedient but repair time is lengthy with no comfort of waiting space for your service repair customers. It is a shame that your lack luster waiting room is shared repair time is lengthy with no comfort of waiting space for your service repair customers. It is a shame that your lack luster waiting room is shared with the priority of sales to new customers. Your old headquarters provided a room with a TV and DVD with movies, as well as mini snacks. It was comfortable and free of excess noise from sales people and traffic. The present waiting area is directly in front of the outside automatic doors constantly opening and closing with cold or hot air which is continually exposing to the waiting customers of service repair. This is an extreme discomfort for your waiting service customers with an average waiting time of 2-4 hours, event for a simple oil change. Your repeat customers should have the same customer satisfaction priority as your prospective customers. Word of mouth travels fast and nothing is better than a referral from a satisfied customer. The quality of service repair can certainly affect sales for future car purchases. More

With each visit, I always receive quality customer service that is friendly, quick and reliable! service that is friendly, quick and reliable! More