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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,257 Reviews

1,257 Reviews of ALM Kia South - Service Center

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February 17, 2022

I want to thank Alex at Kia South! He was excellent! Not only did he keep me up to date, he made sure to call me back as soon as possible . Alex is one of a kind! I recommend you s More

by vince dillon jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 17, 2022 -

ALM Kia South responded

Soooo happy we could assist you! We agree Alex is a great advisor. See you next time and stay safe

February 14, 2022

Excellent customer service. Amber was friendly and let me know what was needed before the service was done. I was very pleased it only took an hour. More

by KLRICHARDSON39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber
February 09, 2022

The vehicle was fantastically priced, but the Service end of sale is horrible!!! It will be a month on 23rd of Feb and still have not received my vehicle. I ended up purchasing the car through internet. NOT More

by Tbarr722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Gantt
Feb 09, 2022 -

ALM Kia South responded

Yes this one was delayed because we were not happy with the repair, of course we gave you the choice to purchase or refund. You chose to purchase see you soon!

Feb 09, 2022 -

Tbarr722 responded

Yes but what about the agreement letter of the transporting of vehicle that I requested 10xs… and still no confirmation on your end…. The vehicle is being picked up Monday Febuary 14. I haven’t heard anything from anybody to say we’re already !!!!! Also no one has asked me who is the transport company,? What’s the cost ? It would only take a moment to confirm these important details and I keep getting brushed off with snob comments like Above ( you could of got refund ) .

Feb 10, 2022 -

ALM Kia South responded

Check your email we always respond! We have already contacted our carrier to handle the load pick up is scheduled for Friday, remember we said we would have the vehicle to you on the 15th. Everything is in the email check your spam folder

February 04, 2022

I am always greeted at my vehicle and after service escorted back to my vehicle!!!!! More

by pabtcb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name
January 28, 2022

My recent visit was great I didn’t have to wait long to be serviced and I was also satisfied with my service thanks in advance More

by lillyd114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 28, 2022 -

ALM Kia South responded

you are welcome! We enjoyed your visit take care and stay safe

January 26, 2022

Arrived to get my oil change, was told about an approximate wait time and received a call once finished More

by bluemarine_112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stiles
Jan 26, 2022 -

ALM Kia South responded

Great to hear! We love helping people stay safe

January 09, 2022

They went above and beyond my expectations. They listened to my concerns and took care of the issues with my vehicle. Shout out to Rachi Stiles and Jason in the service department. More

by DIRTDART30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachi, Jason
Jan 10, 2022 -

ALM Kia South responded

Awesome, we appreciate your business! Enjoy the new vehicle and stay SAFE.

January 06, 2022

Fast, professional and friendly. Wait time was very short. Convenient and clean location. Helpful staff More

by coreythomas67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Duncan
Jan 15, 2022 -

ALM Kia South responded

That is the way it should be, right? Happy to help see you next time.

December 29, 2021

I was in and out my truck didn’t take long to get serviced ! I was pleased with the service! More

by adawayheather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed I was in union city
Dec 29, 2021 -

ALM Kia South responded

We are happy to assist you. Stay safe and Happy New Year!

December 12, 2021

I love their service and they get your car in and out in a timely manner More

by carterrosa58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
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