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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,255 Reviews

1,255 Reviews of ALM Kia South - Service Center

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November 05, 2024

Great Facility! Outstanding customer service. Bilingual Help. This KIA Auto Shop is in another level. Excellent experience. Thank you and keep up the good work! More

by George M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Julia from the Service Department
November 01, 2024

Nice service. Nice dealership. But it took 2 hours to do a software update. I’ve been in and out of this very dealership in 45 minutes for a software update before More

by cklotz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name but I’m sure the delay wasn’t because of her. It was probably the queue in the garage.
November 01, 2024

Marilyn was amazing and so patient. She answered all my question. I will be back More

by marilynswa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilyn Mixon
October 27, 2024

Customer service is friendly. Dealer is always clean. Waiting area is spacious with coffee for customers. Keep you updated with text regarding your vehicle More

by nicolehanson2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawon Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

I’m glad they had a mechanic that knew exactly what was wrong with my vehicle without going through all those diagnostics. That just cost money More

by omw2579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was service department
October 19, 2024

Horrible customer service I will not be back do not contact me again. Horrible people More

by nickeynickrobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
October 19, 2024

The manager was courteous and very helpful . I really appreciate the great service we received More

by michalle.gay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager
October 19, 2024

Service manager was extremely patient, attentive, and eager to help. Staff friendly, attentive with clear communication. We appreciate great customer service with the South side team!!!! More

by Tisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saumil Bhatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy Brown
October 16, 2024

It was very hard to get them on the phone to make an appointment. I had to go through the website to make an Appointment. They were unprofessional when I went to pick up my car. I had to send in my husb More

by Smallfrye1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jawon Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saumil Bhatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kavonte Ivery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kedarius Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy Brown, Benjamin Rieves, Marc Romage, Jasmine Branch
October 09, 2024

Matt in the Service Dept. is very nice. Calm spirit, helpful and knowledgeable. Good job! More

by antel75
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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