1,281 Reviews of ALM Kia South - Service Center
great service & great communication. The process was quick , did not take long & 10/10 recommend. The process was quick , did not take long & 10/10 recommend. More
Went here for the first time oil change, good service and manageable wait time. Little oil under front hood where the grill is but nothing to worry about. In BMW where I service my car they add all fluids ne manageable wait time. Little oil under front hood where the grill is but nothing to worry about. In BMW where I service my car they add all fluids needed when do oil change and is no cost for 2 yrs/4 changes after purchase. More
Kept my car for 2 weeks and had done nothing to it. When I asked about a list of possible areas that could have been checked, I was told those areas had not come up and if they were checked, it could When I asked about a list of possible areas that could have been checked, I was told those areas had not come up and if they were checked, it could take up to 3 months! Service department never answers its phone - this is really bad business. After 2 weeks, I picked my car up, as it could be driven. More
This is about your sales staff. Tried to take advantage of an appraisal while my vehicle was being serviced. Talked to several sales personnel, even told them the exact vehicle I w Tried to take advantage of an appraisal while my vehicle was being serviced. Talked to several sales personnel, even told them the exact vehicle I was interested. One hour later I left the Maintenance area and had never been contacted. Poor self starters on the dales staff. Three hours for an oil change and tire rotation is too long More
They are very fast with their services and always are very welcoming. They keep you updated on scheduled maintenance and make sure you are satisfied while leaving. very welcoming. They keep you updated on scheduled maintenance and make sure you are satisfied while leaving. More
Had an oil change scheduled and was able to get in and out in a little over an hour. Due to time constraints, I wasn’t able to take advantage of the complimentary car wash. out in a little over an hour. Due to time constraints, I wasn’t able to take advantage of the complimentary car wash. More
KIA south in union city don’t NEED my feedback, I can’t say what I really wanna say. But they can kiss my xxx! Don’t ever buy a car from them. They did not detail my car nor did they service my car. & I wa say what I really wanna say. But they can kiss my xxx! Don’t ever buy a car from them. They did not detail my car nor did they service my car. & I was pregnant at the time. xxxx KIA SOUTH! More
I had an appointment scheduled for 3:30 pm on 8/22/22 to get 4 new tires and an oil change. I didn’t leave the dealership until 6:30 pm, which Is typical of this service department even if I was only getti get 4 new tires and an oil change. I didn’t leave the dealership until 6:30 pm, which Is typical of this service department even if I was only getting an oil change with an appointment. I get in my car 8/23/22 only to find my tire pressure light on indicating that not 1 but all 4 of my new tires are low in pressure I have to miss work to get this taken care of, as if that was not enough I look at the paperwork for the mileage on my oil change its states 39,251 miles however my car only has 37,800 miles on it. So I’m questioning if the even did an oil change. Needless to say their “Service department is Horrible. More