ALM Kia South - Service Center

My car wasn't cleaned when I picked it up, they left tape marks in multiple places, plus they didn't put my engine cover back on my engine which I didn't for 3 days when I popped my hood. Later after taking marks in multiple places, plus they didn't put my engine cover back on my engine which I didn't for 3 days when I popped my hood. Later after taking my car back to get the engine cover added back, 2 wweks later I noticed one of my mud flaps was missing. More

They had car sitting for 1 full week before diagnostic was done. Paris stated she forgot to check the drop box. I called several times to verify that the vehicle was dropped off...They offered no concessi was done. Paris stated she forgot to check the drop box. I called several times to verify that the vehicle was dropped off...They offered no concessions. Just gave me a blanket 2 week estimated wait time. And vehicle was there for the exact same thing 30 days before. None of that mattered. They act like they hate their customers. Paris called me on a Thursday and told me to pick up the vehicle. I get a friend to drop me off...the vehicle was not ready. I had to come back the following week. Steve offered me 51.26 for my Lyft.I never received the reimbursement. They have horrible customer sevice. I have never experienced anything like this dealership. More

I love the getting my car serviced at ALM and love my Service Rep Keleon Green! She is very attentive and imformative. She always makes sure I'm good when I wait at the dealership during my service. When Service Rep Keleon Green! She is very attentive and imformative. She always makes sure I'm good when I wait at the dealership during my service. When I schedule an appointment, I never have to wait. When I don't schedule an appt, my wait time is very reasonable. More

Very pleased with fast service, updates and recommendations for my vehicle. Paris was a huge part in helping me with getting all my questions answered in a timely fashion! recommendations for my vehicle. Paris was a huge part in helping me with getting all my questions answered in a timely fashion! More

The service was faster than expected. It also came with a complimentary car wash. During my wait, I was taken to an area with a charging station, comfy seats, vending machines and coffee. It also came with a complimentary car wash. During my wait, I was taken to an area with a charging station, comfy seats, vending machines and coffee. More

My service was fast and the employees checked me in really fast. I was very happy with my service. really fast. I was very happy with my service. More

The reception when you come here is not very friendly. The people that check you in are not friendly. The people that check you in are not friendly. More

The service went well with a complementary car wash. The wait was longer than expected. The wait was longer than expected. More

I bought my car from ALM and I always come back for service. The people here are very friendly and helpful. My car had gotten very good service here and I will continue cooming. service. The people here are very friendly and helpful. My car had gotten very good service here and I will continue cooming. More

Awesome experience would bring my vehicle here again for service whenever I need it. Friendly staff. service whenever I need it. Friendly staff. More