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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,319 Reviews
Call Service Center (678) 827-8900

1,319 Reviews of ALM Kia South - Service Center

Sort by
July 19, 2023

Everything was great even the service I appreciate them so much I love coming this dealership More

by ALEIA.THOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miyah
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Jul 19, 2023 -

ALM Kia South responded

Super glad we could assist you today! See you next time

July 18, 2023

I was okay with the service & quick turn around time for mty car to arrive until I just got a call that my sales agent, switched my VIN numbers on my paperwork & now I have to go back & resubmit all paperwo More

by creech.lakenya
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Gantt
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July 14, 2023

Very fast & helpful they had me in and out in about 15 mins definitely would go back! More

by DHYANNABRITTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armani Lee
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Jul 14, 2023 -

ALM Kia South responded

Outstanding! We love hearing from our customers! Thank you for sharing

July 10, 2023

Very disappointed. Went for a recall and an early oil change. Recall was done fine. Oil change was a disaster. They drained the oil and forgot to refill it. Had t More

by USHIKNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don's wish to call out specific people
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Jul 10, 2023 -

ALM Kia South responded

Thank you for letting us know. We will definitely look into this situation. If you could send the last 6 of your vin to jhowell@almkiasouth.com so that we will have the correct information.

Jul 10, 2023 -

USHIKNIS responded

Done

July 07, 2023

It took 30 days for Mr to get my car back. No rental car provided More

by MORGAN.RICHARDSON312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca
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Jul 07, 2023 -

ALM Kia South responded

We do not supply loaner vehicles. Nor can we control other dealers. We are happy you have your vehicle back

July 05, 2023

My advisor needs customer service training, she’s very rude and I refuse to deal with her if I return for service. More

by JCAMP61225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pam
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Jul 05, 2023 -

ALM Kia South responded

We will look into these allegations ASAP. We are human and sometimes we make mistakes, this is why we will review the issue internally and make a final determination.

July 05, 2023

Awesome Great Informative Accurate Professional Pati ent Reliable Understanding Reasonable Speedy Polite Happy Positive attitudes Teamwork More

by Cherrell S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miyah Hardy and Mariah in parts department
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July 03, 2023

Great help and fast service will return and recommend friends and family Thank you so much More

by DB_SHARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris
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Jul 03, 2023 -

ALM Kia South responded

Awesome news, thank you for stopping by today! We love helping our customers

July 02, 2023

Thy were very concerned about WHAT I needed,and to get me in and out on time. More

by ALVINPURDIE713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Bivens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

ALM Kia South responded

Super glad we could help today! See you next time

June 30, 2023

The service was great they took well good care of me. I like my Kia. More

by JCOX021263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Brown, Benjamin Rieves
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