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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,357 Reviews
Call Service Center (678) 827-8900

1,357 Reviews of ALM Kia South - Service Center

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December 06, 2023

The worst dealership I have ever came in contact with need to be closed down More

by DEBORAHCASON69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bourkadi
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Dec 06, 2023 -

ALM Kia South responded

We have worked with you to address your concerns. Our service manager has spoken with you as well

December 04, 2023

The service was EXCELLENT and customer service was EXCELLENT would def recommend this dealership to everyone More

by AINSWORTH459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Bivens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kavonte Ivery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jawon Shaw, Benjamin Rieves, Chris Gantt, Marc Romage, Armani Lee, Jasmine Branch, Kevin Herrera
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December 01, 2023

Customer service difficult to call into anyone Seemed very disorganized. I won’t recommend them to anyone More

by CARLDANNPAINTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
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Dec 01, 2023 -

ALM Kia South responded

We apologize for the issue you state you had with us.

November 29, 2023

Alm Kia South was a wonderful experience; the staff was very knowledgeable and professional!And the dealership is well kept...etc More

by TLWILLIAMS6711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Brown, Andre White
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Nov 29, 2023 -

ALM Kia South responded

Thank you for sharing how your service visit went today! We hope you have a wonderful holiday! See you next time

November 28, 2023

Mirah hardy was great and polite . She got me in out with great professionalism thank you kia south and Ms .Hardy we will be back More

by BSCHAEFFER1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirah hardy
Report | Print
Nov 28, 2023 -

ALM Kia South responded

Super glad we could assist you today!

November 28, 2023

Pleased with your service Comfortable and clean waiting area Staff very good service 👍 and attentive More

by CANDICEROSS2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Y service department rep
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Nov 29, 2023 -

ALM Kia South responded

Super glad we could assist you today. We really enjoy helping our customers, we look forward to seeing you at your next service. Happy holidays

November 24, 2023

To many issue had to bring my car back 3 times for repairs and still not satisfied. I will never buy another Kia and will warn anyone I come in contact to stay away from purchasing a Kia as well. More

by Never buy a Kia
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Nov 27, 2023 -

ALM Kia South responded

Sorry to hear about your experience with us.

November 20, 2023

Great Service, Very pleased with the service. everyone was very nice with great customer service More

by SHYHOW5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Nov 20, 2023 -

ALM Kia South responded

Thank you for stopping by today! Happy Holidays

November 20, 2023

I was not acknowledged walking in and had to walk up to the associates and ask to be helped in order to be serviced but apart from that, the service was great and really fast More

by TEAHNNARUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

ALM Kia South responded

thank you for letting us know

November 16, 2023

Paris Angel has been doing a great job representing ALM Kia South by keeping me informed about our 2020 Kia Niros there that need the recall repair and for previous cars that we passed on to her to resolve More

by JEREMIAHGRIFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Angel
Report | Print
Nov 16, 2023 -

ALM Kia South responded

So happy we could assist you today! See you next time

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