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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,281 Reviews

1,281 Reviews of ALM Kia South - Service Center

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August 03, 2023

Every thing was timely and I received hood professional service from the team member. She was nice and took her time great all the information she needed to render the services I needed. More

by DARLENEWRIGHT4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Bivens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armani Lee
Aug 04, 2023 -

ALM Kia South responded

Our pleasure to assist you today!

July 27, 2023

At this dealership my car was there 2 weeks before I heard anything about was going on with my car, I called and no one called back, the person that I was supposed to communicate with didn't return my c More

by PORTIAJ36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maya
Jul 27, 2023 -

ALM Kia South responded

Currently we are three weeks out for any work to be performed. While we understand everyone needs their car, due to numerous recalls we are genuinely behind. We appreciate you letting us know, and we will work harder to communicate better

July 19, 2023

Everything was great even the service I appreciate them so much I love coming this dealership More

by ALEIA.THOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miyah
Jul 19, 2023 -

ALM Kia South responded

Super glad we could assist you today! See you next time

July 18, 2023

I was okay with the service & quick turn around time for mty car to arrive until I just got a call that my sales agent, switched my VIN numbers on my paperwork & now I have to go back & resubmit all paperwo More

by creech.lakenya
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Gantt
July 14, 2023

Very fast & helpful they had me in and out in about 15 mins definitely would go back! More

by DHYANNABRITTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armani Lee
Jul 14, 2023 -

ALM Kia South responded

Outstanding! We love hearing from our customers! Thank you for sharing

July 10, 2023

Very disappointed. Went for a recall and an early oil change. Recall was done fine. Oil change was a disaster. They drained the oil and forgot to refill it. Had t More

by USHIKNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don's wish to call out specific people
Jul 10, 2023 -

ALM Kia South responded

Thank you for letting us know. We will definitely look into this situation. If you could send the last 6 of your vin to jhowell@almkiasouth.com so that we will have the correct information.

Jul 10, 2023 -

USHIKNIS responded

Done

July 07, 2023

It took 30 days for Mr to get my car back. No rental car provided More

by MORGAN.RICHARDSON312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca
Jul 07, 2023 -

ALM Kia South responded

We do not supply loaner vehicles. Nor can we control other dealers. We are happy you have your vehicle back

July 05, 2023

My advisor needs customer service training, she’s very rude and I refuse to deal with her if I return for service. More

by JCAMP61225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pam
Jul 05, 2023 -

ALM Kia South responded

We will look into these allegations ASAP. We are human and sometimes we make mistakes, this is why we will review the issue internally and make a final determination.

July 05, 2023

Awesome Great Informative Accurate Professional Pati ent Reliable Understanding Reasonable Speedy Polite Happy Positive attitudes Teamwork More

by Cherrell S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miyah Hardy and Mariah in parts department
July 03, 2023

Great help and fast service will return and recommend friends and family Thank you so much More

by DB_SHARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris
Jul 03, 2023 -

ALM Kia South responded

Awesome news, thank you for stopping by today! We love helping our customers

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