1,280 Reviews of ALM Kia South - Service Center
The service at this dealership is awful. From no one answering the phone in any department after trying more than 20 times several days in a row to being laughed at when you show up and brin From no one answering the phone in any department after trying more than 20 times several days in a row to being laughed at when you show up and bring up that no one will answer the phones. I will never go back to this dealership if they were giving away cars or offering me free service on my vehicle. More
My car was not fixed. Kia ALM south offers absolutely NO solutions that help. Representatives at kia specifically BRANDON AND PRECARIA, have little to no power in terms of Kia ALM south offers absolutely NO solutions that help. Representatives at kia specifically BRANDON AND PRECARIA, have little to no power in terms of accommodating their clients. It’s not their fault but maybe don’t tell your client “it’s my day off so i can’t help you pickup your car” ESPECIALLY after telling me to pick it up on a specific day! I left my car at this location for 3 weeks and within 5 days of picking it up my engine was over heating again. I am DONE with KIA. More
Brandon Kearse was outstanding as my service advisor. Professional, courteous and attentive. It’s great to see the change in service culture at ALM. Professional, courteous and attentive. It’s great to see the change in service culture at ALM. More
The job was done fast but sloppy. My frame got out of alignment and tire rod bent and they refused to correct it. Oil was placed throughout my car but they did correct that. My frame got out of alignment and tire rod bent and they refused to correct it. Oil was placed throughout my car but they did correct that. More