ALM Kia South - Service Center

I have a car 2013, kia soul that have a recall but the car sat and now the recall is expired but the wheel knocks from side to side , very dangerous, with kids in the car , they charging me $440 to fix, i car sat and now the recall is expired but the wheel knocks from side to side , very dangerous, with kids in the car , they charging me $440 to fix, it was escalated to DM who declined to fix, not happy! More

I was sold a car that had issues from the moment I left the lot. I was given the run around to get it fixed and basically stuck with the car. The dealer was too busy trying to avoid responsibility for any the lot. I was given the run around to get it fixed and basically stuck with the car. The dealer was too busy trying to avoid responsibility for any repairs they were saying I caused damaged to the car within a few days of purchase. However it turns out that chevy needed to repair a recall on the car. More

Agent Stephen was very very professional and friendly. Had a long waiting time period but it was worth the final result Had a long waiting time period but it was worth the final result More

Steven customer service was phenomenal. 5 stars across the board. The best service I’ve had since I’ve been bring my car to this dealership 5 stars across the board. The best service I’ve had since I’ve been bring my car to this dealership More

Every thing was timely and I received hood professional service from the team member. She was nice and took her time great all the information she needed to render the services I needed. service from the team member. She was nice and took her time great all the information she needed to render the services I needed. More

At this dealership my car was there 2 weeks before I heard anything about was going on with my car, I called and no one called back, the person that I was supposed to communicate with didn't return my c heard anything about was going on with my car, I called and no one called back, the person that I was supposed to communicate with didn't return my calls, she finally sent a list of what was going on with my car which was over 2300.00. I feel out what I thought I needed and called back to see if she received the the information but she didn't answer but the person that answered did help me and I thank him. But the wait was to long without any communication. More

Everything was great even the service I appreciate them so much I love coming this dealership so much I love coming this dealership More

Very fast & helpful they had me in and out in about 15 mins definitely would go back! mins definitely would go back! More

Very disappointed. Went for a recall and an early oil change. Recall was done fine. Oil change was a disaster. They drained the oil and forgot to refill it. Had t Went for a recall and an early oil change. Recall was done fine. Oil change was a disaster. They drained the oil and forgot to refill it. Had to spend $150 at a nearby Kia dealership to re-fill the oil. It put the car in a dangerous position. More