ALM Kia South - Service Center

My car was not fixed. Kia ALM south offers absolutely NO solutions that help. Representatives at kia specifically BRANDON AND PRECARIA, have little to no power in terms of Kia ALM south offers absolutely NO solutions that help. Representatives at kia specifically BRANDON AND PRECARIA, have little to no power in terms of accommodating their clients. It’s not their fault but maybe don’t tell your client “it’s my day off so i can’t help you pickup your car” ESPECIALLY after telling me to pick it up on a specific day! I left my car at this location for 3 weeks and within 5 days of picking it up my engine was over heating again. I am DONE with KIA. More

I bought my car on the Saturday of Labor Day weekend and I still don’t have it I still don’t have it More

I love Kia mr steve at union city give me the best costumer service thank you costumer service thank you More

Brandon Kearse was outstanding as my service advisor. Professional, courteous and attentive. It’s great to see the change in service culture at ALM. Professional, courteous and attentive. It’s great to see the change in service culture at ALM. More

The job was done fast but sloppy. My frame got out of alignment and tire rod bent and they refused to correct it. Oil was placed throughout my car but they did correct that. My frame got out of alignment and tire rod bent and they refused to correct it. Oil was placed throughout my car but they did correct that. More

The service is very bad it's very unfriendly no one gives a xxxx about you if you're not immediately by a car it takes forever and a day to get your car to service the so-called courtesy wash is a big joke d a xxxx about you if you're not immediately by a car it takes forever and a day to get your car to service the so-called courtesy wash is a big joke do something about your operation up on the operator on the phone they are very disingenuous they it put you on hold and never come back More

My service agent this time was ok (Brandon), but the overall experience was frustrating. I had to leave my car there for over 2 weeks while it sat "in queue." I fortunately have a backup car but I thin overall experience was frustrating. I had to leave my car there for over 2 weeks while it sat "in queue." I fortunately have a backup car but I think it's kind of ridiculous to have a car just sitting on their lot for 2 weeks because it is "company policy" according to their service reps. Kia Stinger was at the top of my list for next car but I'm second guessing that now just based on potential future service experience. More

This dealership was amazing, and I would definitely recommend this dealership to a friend. My advisor was amazing and very knowledgeable, and he even greeted me with in the first 30 seconds of arriving recommend this dealership to a friend. My advisor was amazing and very knowledgeable, and he even greeted me with in the first 30 seconds of arriving on the service drive with my car. ALM KIA keep up the good work. More

Horrible dealership every time I bring my car in for service nothing gets done Kia is the worst dealership ever Union city to be exact service nothing gets done Kia is the worst dealership ever Union city to be exact More