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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,255 Reviews

1,255 Reviews of ALM Kia South - Service Center

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October 09, 2023

Paris was great, thank you to the whole team! I was very pleased. Thank you very much! More

by itzzzzmallory7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris
Oct 10, 2023 -

ALM Kia South responded

We enjoy helping our service customers, enjoy. We will see you next time

October 04, 2023

Cannot get in contact with anyone phone ring and ring. The voicemail is full. Service wasn’t all the way done. just horrible service and customer service More

by STARRMIDDLEBROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon( Service department)
Oct 05, 2023 -

ALM Kia South responded

We repaired everything your ins company approved. The other items would need your approval let us know if you want those items repaired. If not we understand completely

October 02, 2023

The dealership is very clean , and comfy when you’re waiting on your vehicle. Customer service is very good ! More

by HARRIS.STEPHANIE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
October 02, 2023

this dealership provides great customer service and service time I had no issues or problems from them! More

by BACCENDKID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N,/A
September 30, 2023

Lied to me about the state of my vehicle m. They said it would be ready between 3-10 days and it wasn’t. They said they couldn’t reproduce the issue in my car but then they told the other deale More

by SRBRESEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the names
Oct 02, 2023 -

ALM Kia South responded

Unfortunately there are still parts delays. We do not supply loaner vehicles, renting a car is always the customers choice. You are always welcome to take your vehicle to a different Kia Store for service, we are sorry you did not enjoy our service department

September 27, 2023

Good experience…never had any issues. A1 customer service!! Big and clean facility. Had exactly what I wanted. More

by TOOBLESS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Romage
Sep 28, 2023 -

ALM Kia South responded

Thank you for sharing we love helping our customers

September 27, 2023

Very helpful and honest with the time frame of when my car would be done More

by CONSTANCETHOMAS2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keleon
Sep 28, 2023 -

ALM Kia South responded

Our pleasure to assist you today

September 26, 2023

This dealership was nice. The wait was not long and there was wifi. i was very Pleased More

by CHRISTOSPERRY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ke
Sep 26, 2023 -

ALM Kia South responded

Our pleasure to assist you today!

September 26, 2023

Excellent service, did not have an appointment and your Agent got me in and delivered the service on time. Thank you. More

by BRIANEOROURKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ke
Sep 26, 2023 -

ALM Kia South responded

Super glad we could assist you today!

September 22, 2023

The service at this dealership is awful. From no one answering the phone in any department after trying more than 20 times several days in a row to being laughed at when you show up and brin More

by JBFORD33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Howell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anyone in the service department.
Sep 22, 2023 -

ALM Kia South responded

Thanks for letting us know. We service thousands of vehicles each month without issue sorry we let you down

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