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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,280 Reviews
Call Service Center (678) 827-8900

1,280 Reviews of ALM Kia South - Service Center

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December 14, 2023

Would never buy a car from here again . They cutting you a messed up deal . More

by JACKSONAMEENAH13
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremiah Bivens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Bigby
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

ALM Kia South responded

Sorry to hear you had an issue from your purchase in April. We take great pride in helping our customers in sales and service thank you for letting us know you were not pleased

December 12, 2023

I had an appointment but it took too long to change brake light and put air in tires. More

by HOUSTON4312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 12, 2023 -

ALM Kia South responded

Thanks for letting us know

December 08, 2023

They have been Very very Unprofessional and dont like to answer phone calls most of the time More

by EHAYES1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keleon and Brandon
Report | Print
Dec 08, 2023 -

ALM Kia South responded

We are extremely busy helping customers with their vehicles especially now during the Holiday Season. We have dedicated team members to assist in answering the phones, sorry to hear you have experienced an issue.

December 06, 2023

The worst dealership I have ever came in contact with need to be closed down More

by DEBORAHCASON69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bourkadi
Report | Print
Dec 06, 2023 -

ALM Kia South responded

We have worked with you to address your concerns. Our service manager has spoken with you as well

December 04, 2023

The service was EXCELLENT and customer service was EXCELLENT would def recommend this dealership to everyone More

by AINSWORTH459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawon Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Bivens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kavonte Ivery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Rieves, Chris Gantt, Marc Romage, Armani Lee, Jasmine Branch, Kevin Herrera
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December 01, 2023

Customer service difficult to call into anyone Seemed very disorganized. I won’t recommend them to anyone More

by CARLDANNPAINTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Report | Print
Dec 01, 2023 -

ALM Kia South responded

We apologize for the issue you state you had with us.

November 29, 2023

Alm Kia South was a wonderful experience; the staff was very knowledgeable and professional!And the dealership is well kept...etc More

by TLWILLIAMS6711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Brown, Andre White
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Nov 29, 2023 -

ALM Kia South responded

Thank you for sharing how your service visit went today! We hope you have a wonderful holiday! See you next time

November 28, 2023

Mirah hardy was great and polite . She got me in out with great professionalism thank you kia south and Ms .Hardy we will be back More

by BSCHAEFFER1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirah hardy
Report | Print
Nov 28, 2023 -

ALM Kia South responded

Super glad we could assist you today!

November 28, 2023

Pleased with your service Comfortable and clean waiting area Staff very good service 👍 and attentive More

by CANDICEROSS2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Y service department rep
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Nov 29, 2023 -

ALM Kia South responded

Super glad we could assist you today. We really enjoy helping our customers, we look forward to seeing you at your next service. Happy holidays

November 24, 2023

To many issue had to bring my car back 3 times for repairs and still not satisfied. I will never buy another Kia and will warn anyone I come in contact to stay away from purchasing a Kia as well. More

by Never buy a Kia
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
Nov 27, 2023 -

ALM Kia South responded

Sorry to hear about your experience with us.

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