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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,255 Reviews
Call Service Center (678) 827-8900

1,255 Reviews of ALM Kia South - Service Center

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December 28, 2023

Service is terrible. 4 times I have contacted service since Nov regarding a part due to a recall. Each time I was promised a call back and todate have not heard from any More

by BLACKWELLSTRUST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kavonte Ivery
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2024 -

ALM Kia South responded

Please reach out to our service manager at kwoods@almkiasouth.com

December 28, 2023

After our purchase of a used vehicle we noticed several things about the car. After 5 trips back to the dealership, they finally got it together with the exception of 1 item. I would not recommend this ser More

by RICKNFAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A B
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Jan 01, 2024 -

ALM Kia South responded

Thanks for letting us know, we have found sometimes it is a lack of communication from sales to service. We will look into this

December 20, 2023

My service at AlM Kia was great. I would refer my family and friends to use them. More

by FATZ0072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miyah
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December 15, 2023

Great service from ALM Kia and Paris! I always leave please after doing business with Paris! Thank you as always she’s great! More

by TYLERPROFRESH5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris in Service
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Dec 15, 2023 -

ALM Kia South responded

We really enjoy helping our customers with their service needs. Happy holidays

December 14, 2023

Would never buy a car from here again . They cutting you a messed up deal . More

by JACKSONAMEENAH13
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremiah Bivens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Bigby
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

ALM Kia South responded

Sorry to hear you had an issue from your purchase in April. We take great pride in helping our customers in sales and service thank you for letting us know you were not pleased

December 14, 2023

It was a great experience! Everyone was wonderful! I look forward to seeing them on my nest visit!!! Sincerely, Andrea Beasley More

by aebeasley3638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know any ones name
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Dec 14, 2023 -

ALM Kia South responded

Our pleasure to assist you today. we really enjoy helping our customers. Happy holidays

December 12, 2023

I had an appointment but it took too long to change brake light and put air in tires. More

by HOUSTON4312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 12, 2023 -

ALM Kia South responded

Thanks for letting us know

December 08, 2023

They have been Very very Unprofessional and dont like to answer phone calls most of the time More

by EHAYES1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keleon and Brandon
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Dec 08, 2023 -

ALM Kia South responded

We are extremely busy helping customers with their vehicles especially now during the Holiday Season. We have dedicated team members to assist in answering the phones, sorry to hear you have experienced an issue.

December 06, 2023

The worst dealership I have ever came in contact with need to be closed down More

by DEBORAHCASON69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bourkadi
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Dec 06, 2023 -

ALM Kia South responded

We have worked with you to address your concerns. Our service manager has spoken with you as well

December 04, 2023

The service was EXCELLENT and customer service was EXCELLENT would def recommend this dealership to everyone More

by AINSWORTH459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawon Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Bivens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kavonte Ivery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Rieves, Chris Gantt, Marc Romage, Armani Lee, Jasmine Branch, Kevin Herrera
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