Back

ALM Kia South - Service Center

Alpharetta, GA

4.1
1,279 Reviews

1,279 Reviews of ALM Kia South - Service Center

Sort by
February 07, 2024

The dealership is good although they could be a bit quicker. It shouldn’t take 1 1/2 hours for an oil change with an appointment. Attention to detail is key. The oil change monitor was not reset after More

by VGREEN77
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
No names
Feb 08, 2024 -

ALM Kia South responded

Thanks for letting us know

February 07, 2024

Great customer service every time! For it to be a Saturday, wait time wasn’t long. More

by LASHANDRA04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Feb 07, 2024 -

ALM Kia South responded

Thank you for stopping by today! We really enjoy helping our customers! See you next time

February 06, 2024

The people who work at Kia are very respectful and nice. My review is poor because I made a 9:30 am appointment to have a Kai key cut and reprogrammed, I sat there for over two hours. When I was finally to More

by ABRIGGSNH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No sales or management
Feb 06, 2024 -

ALM Kia South responded

We agree with you, thank you for letting us know

February 01, 2024

The work was good, however, better communication about the availability of my vehicle was inept. More

by DANEMFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Bell
Feb 01, 2024 -

ALM Kia South responded

Thank you for stopping by today, and letting us know.

January 31, 2024

My Rep Miyah, was awesome, very professional, knowledgeable, attentive and friendly. She addressed my concerns and was very patient with me. More

by CHULITAME73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miyah
Jan 31, 2024 -

ALM Kia South responded

We love helping our customers with their service needs. So happy you stopped in today, see you next time

January 30, 2024

Very kind people , very quick service ! I love that they don’t try to get over you as a woman . They are very honest very straight forward More

by KENYAMBENTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Hicks
Jan 30, 2024 -

ALM Kia South responded

We love helping our customers! We are always straight forward this helps our customers and us!

January 27, 2024

Very helpful personnel, clean, peaceful location, great automobile services, helpful, timely text messages. Thank you! More

by MICHELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Kelly
Jan 27, 2024 -

ALM Kia South responded

Our pleasure to assist you today! Thank you for stopping by, we look forward to seeing you in the future

January 23, 2024

Alex was my advisor when I went out to do my first service to my car. He did very good with communication and advising the necessary service needed for my car. I would say that I picked the right choi More

by Carla M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 23, 2024 -

ALM Kia South responded

Super glad we could assist you today! Thank you for stopping by, we look forward to seeing you in the future!

January 23, 2024

The experience was pleasant. The employees assist me on what I needed. I was able to get an oil change. More

by WRIGHTLARRY89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with any of these guys
Jan 23, 2024 -

ALM Kia South responded

Thanks for stopping by today! We enjoyed assisting you

January 20, 2024

I've used the ALM Kia South service department several times over the past few years. Originally to service my 2019 Kia Sorento providing a software update and subsequent oil change. Not that I've moved i More

by MARTING0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Willmes
Jan 20, 2024 -

ALM Kia South responded

Super glad we could assist you today! Thank you very much for stopping by today!

...
19
...