ALM Kia South - Service Center

Great customer service! The service department worked to make sure that I was taken care of and that my Kia Sorrento was serviced in a thorough and timely manner. The service department worked to make sure that I was taken care of and that my Kia Sorrento was serviced in a thorough and timely manner. More

Oil change I had excellent customer service I was happy when they vaccinate my car out. They offer me and my daughter refreshments we able to watch a movie. Ever I had excellent customer service I was happy when they vaccinate my car out. They offer me and my daughter refreshments we able to watch a movie. Everyone was really friendly More

Oil change Great experience with , Somona, Latosha, Adrian, Andre ,Brandon, Ralph8did an excellent job. Courteous, polite, professional. Went the extra mile to g Great experience with , Somona, Latosha, Adrian, Andre ,Brandon, Ralph8did an excellent job. Courteous, polite, professional. Went the extra mile to get the job done. Great experience More

Excellent Good sales person, showed me around to the the brand of cars. Excellent is the word.The car I picked is wonderful I can recommend persons to u guys ke Good sales person, showed me around to the the brand of cars. Excellent is the word.The car I picked is wonderful I can recommend persons to u guys keep up the good work. More

Speed of Service A Problem Overall, my experience was just okay. I had an appointment at 8:00am and I was the first car to arrive. I did not leave until after 10:00am. My car wa Overall, my experience was just okay. I had an appointment at 8:00am and I was the first car to arrive. I did not leave until after 10:00am. My car was ready for about 20 minutes before I was called to come and pay and check out. I do not know what kind of service everyone else was getting, but I was annoyed that a few customers were finished before me. In addition to this, I was told my car would be vacuumed, but it couldn't be washed because I was going to be out of there before 9:00am and no one came in until after 9:00am. My car was not vacuumed and since it took so long my car should of been washed or someone should have asked me if I wanted it washed. I like that I was walked to my car and the team was friendly, but I shouldn't be waiting almost two hours for an oil change with an appointment. More

Work in progress Need to work on service personal getting with the customer as they enter service bay. I was pleased with the service once I was helped about ten minut Need to work on service personal getting with the customer as they enter service bay. I was pleased with the service once I was helped about ten minutes after pulling in. It's a working process. Over all was ok a little long on a oil change over a hour and a half. Need to work on times! I understand it's a working process but really think about waiting a hour and a half for just oil change, no wash. I'm sure it will get better. Mrs. Latasha was great Mr. Chad was great they were over booked and over worked. More

Wonderful service!!! Highly recommend! My service adviser Chad was excellent. I will continue to use him only! He knew his business and explained everything to my satisfaction. Will conti My service adviser Chad was excellent. I will continue to use him only! He knew his business and explained everything to my satisfaction. Will continue to use this dealership! More

Very pleasant I have always received excellent services with Kia. I am always kept informed about the service being done and seen right away, no wait to be seen. I have always received excellent services with Kia. I am always kept informed about the service being done and seen right away, no wait to be seen. More

I truly had an outstanding service visit Branden Anderson and staff was very friendly and professional. Made my visit an exceptional one. I purchased my KIA from another location but I will c Branden Anderson and staff was very friendly and professional. Made my visit an exceptional one. I purchased my KIA from another location but I will come here in the future for sales and service needs. More

Pleasant Service I was greeted immediately by Ms. Latasha Marshall. She was very attentive and pleasant. She informed me of how long the service would take to be per I was greeted immediately by Ms. Latasha Marshall. She was very attentive and pleasant. She informed me of how long the service would take to be performed and kept me aware of all I needed to know about my service. I was offered a free car wash (which was greatly needed) and I was on my way within the hour. I always appreciate fast and friendly service and Ms. Marshall was a joy to speak with. More