1,312 Reviews of ALM Kia South - Service Center
Oil change, tires balanced and rotation Great service friendly staff it was a long wait but they had a lot of appointments and it was a Saturday. I don’t mind waiting when I get great servic Great service friendly staff it was a long wait but they had a lot of appointments and it was a Saturday. I don’t mind waiting when I get great service.. More
Awesome service The oil change was done in a timely fashion and I was able to get on with my day. ALM staff are always courteous and professional. The oil change was done in a timely fashion and I was able to get on with my day. ALM staff are always courteous and professional. More
Informed Salesmen solved my issue the first time and in a timely manor. It was a great experience and if more work is needed. Thanks for all the help. solved my issue the first time and in a timely manor. It was a great experience and if more work is needed. Thanks for all the help. More
Went thru xxxx I went thru xxxx when I went I went an explained to the guy what was tong with my truck I had been sitting there all day for them to do a diagnostic o I went thru xxxx when I went I went an explained to the guy what was tong with my truck I had been sitting there all day for them to do a diagnostic on my truck to do nothing.... and then the diagnostic was $135 and I went to Honda and they diagnostic was 65 but I ended up getting the work done free at Honda!!! Thank God for honda More
Recall fixes Staff was friendly and prompt. It was nice having that Netflix available to watch TV while we were waiting for service to be performed. Later. Staff was friendly and prompt. It was nice having that Netflix available to watch TV while we were waiting for service to be performed. Later. More
Great information and Great Service Only one bad part was the lack of greeting once pulling in, but it was early. However once greeted, great smiles quick sign in fully informed of the Only one bad part was the lack of greeting once pulling in, but it was early. However once greeted, great smiles quick sign in fully informed of the process and kept updated as the service took place. Will be back. More
Oil Change The service was great. I just have to make sure I make an appointment before I come or I will be waiting a long time. The service was great. I just have to make sure I make an appointment before I come or I will be waiting a long time. More
Positive Experience We brought out Kia Sorrento there for an oil change and used the coupon that we received in the mail. We were able to get in for the oil change on We brought out Kia Sorrento there for an oil change and used the coupon that we received in the mail. We were able to get in for the oil change on the same day as we called to make an appointment. The staff was very customer friendly, attentive and professional. After the oil change they cleaned the car inside and out and accompanied us to the car to be sure that everything was satisfactory Would highly recommend More
Surprised I was extremely skeptical about Mark and the Service department after a few experiences I have had in the past here and at Kia of Union City. Shockin I was extremely skeptical about Mark and the Service department after a few experiences I have had in the past here and at Kia of Union City. Shockingly, it went amazing; Mark kept me very informed and even went out of his way to notify me to hold off coming in when the power went out. For now, he restored my faith in this dealership for sure. More
Great customer care Well this was my first visit to the new KIA location I was very impressed with the new set up and the great personal customer care sec received keep u Well this was my first visit to the new KIA location I was very impressed with the new set up and the great personal customer care sec received keep up the good work.. More