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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,312 Reviews

1,312 Reviews of ALM Kia South - Service Center

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March 17, 2019

Oil change, tires balanced and rotation Great service friendly staff it was a long wait but they had a lot of appointments and it was a Saturday. I don’t mind waiting when I get great servic More

by tjbrmbbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Somona MARTINEZ
March 17, 2019

Awesome service The oil change was done in a timely fashion and I was able to get on with my day. ALM staff are always courteous and professional. More

by draper30228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Somona MARTINEZ
March 17, 2019

Informed Salesmen solved my issue the first time and in a timely manor. It was a great experience and if more work is needed. Thanks for all the help. More

by safekeeppreservations
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garland Smith, Somona MARTINEZ
March 17, 2019

Went thru xxxx I went thru xxxx when I went I went an explained to the guy what was tong with my truck I had been sitting there all day for them to do a diagnostic o More

by jonetta_richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Apr 05, 2019 -

ALM Kia South responded

Hello, Thank you for your feedback. We would like to apologize for your negative experience and are very sorry for any inconvenience this may have caused you. We apologize on behalf of staff timeliness and apologize that yours wasn't respected. Thank you for your business.

March 13, 2019

Recall fixes Staff was friendly and prompt. It was nice having that Netflix available to watch TV while we were waiting for service to be performed. Later. More

by TOMT44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
March 08, 2019

Great information and Great Service Only one bad part was the lack of greeting once pulling in, but it was early. However once greeted, great smiles quick sign in fully informed of the More

by COREY.HENSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Somona MARTINEZ
March 08, 2019

Oil Change The service was great. I just have to make sure I make an appointment before I come or I will be waiting a long time. More

by D8NETHOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
March 06, 2019

Positive Experience We brought out Kia Sorrento there for an oil change and used the coupon that we received in the mail. We were able to get in for the oil change on More

by MillerPTC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
March 06, 2019

Surprised I was extremely skeptical about Mark and the Service department after a few experiences I have had in the past here and at Kia of Union City. Shockin More

by CSINGL29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark the Service Advisor
March 05, 2019

Great customer care Well this was my first visit to the new KIA location I was very impressed with the new set up and the great personal customer care sec received keep u More

by ANTHONYJEFFERY17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon , Rianna Carter
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