ALM Kia South - Service Center

Not a happpy camper Had the VIP oil change on Jan 24 2019. I notice they did not top off all fluids which was part of the package. I was waiting on SD navigation that wa Had the VIP oil change on Jan 24 2019. I notice they did not top off all fluids which was part of the package. I was waiting on SD navigation that was taken from the SUV when I purchased the SUV in Aug 2018. I had originally requested the sd card back in August 2018. I was given one at oil change service on Jan 2019 and it does not work properly still. The radio has some technical issues. I was told I had to wait until someone calls me to schedule an appointment for the radio issues and navigation issues with sd card. I’m not a happy camper with this SUV purchase. More

Great service I had a quick and easy visit with great customer service. I will definitely continue to come and het my car serviced at ALM KIA I had a quick and easy visit with great customer service. I will definitely continue to come and het my car serviced at ALM KIA More

Excellent service Mr. Battle welcomed me from the time I arrived until he escorted me to my car he was polite, friendly and gave me great customer service. Mr. Battle welcomed me from the time I arrived until he escorted me to my car he was polite, friendly and gave me great customer service. More

Everybody is so friendly, got in and out quickly. It's nice to go in and have your car serviced and not have any extra cost while under warranty, and everybody is so friendly. Chad Moran has always be It's nice to go in and have your car serviced and not have any extra cost while under warranty, and everybody is so friendly. Chad Moran has always been very helpful and I appreciate that. More

Service with a smile I always have a great experience whenever I go to Kia Alm. Everyone is always friendly with a great sense of humour. I'm in and out in less than 2 ho I always have a great experience whenever I go to Kia Alm. Everyone is always friendly with a great sense of humour. I'm in and out in less than 2 hours, More

Recall Replacement Though it was bad having to have my motor replaced. Chad my service associate was extremely helpful and professional during this process. I was very Though it was bad having to have my motor replaced. Chad my service associate was extremely helpful and professional during this process. I was very pleased with the service. They did exactly what they said needed to happen and now I have my Sorento that I love back. More

Customer service was excellent! My visit was the first time visiting the service center in Union City. Jay assisted me and was absolutely superb! I will definitely continue to freque My visit was the first time visiting the service center in Union City. Jay assisted me and was absolutely superb! I will definitely continue to frequent ALM Kia South and will be purchasing two vehicles from this location thanks to Jay and Erika in the sales department! More

36,000 mile check up Timely, some thing expensive such as filters but over all good service wish it was a bit faster. Very friendly will be back for my next visit. Timely, some thing expensive such as filters but over all good service wish it was a bit faster. Very friendly will be back for my next visit. More

A Thorough and Thoughtful Service Appointment This was one of the best service appointments I’ve had in over 30 years of car ownership. Chad not only addressed the primary reason for my visit, a This was one of the best service appointments I’ve had in over 30 years of car ownership. Chad not only addressed the primary reason for my visit, a service recall, but based on recent battery trouble, offered a thorough multi point inspection. With several items needing attention, he them helped me prioritize their importance and gave realistic estimates of cost. His explanations were clear and concise, and time estimates for service, were on point. Will definitely request him in the future. More

Nice service center Had warranty and recall work done and it was a positive experience, Friendly staff who keep you advised of what is happening with your vehicle. Had warranty and recall work done and it was a positive experience, Friendly staff who keep you advised of what is happening with your vehicle. More