ALM Kia South - Service Center

Complimentary whash was very poor, the car ended up with a lot of spots like it was left at the sun when it was still wet, it ended up worst that it was. a lot of spots like it was left at the sun when it was still wet, it ended up worst that it was. More

Great, job always thank you for always taking great care of my car in a timely manner of my car in a timely manner More

Quick service, only replacing a fuse on a recall, so the expected service was provided expected service was provided More

I brought my car in for a recall and they were very prompt and kind! I waited while the recall was being done and it turned out quicker than they said. Would not hesitate using ALM Kia South again! G prompt and kind! I waited while the recall was being done and it turned out quicker than they said. Would not hesitate using ALM Kia South again! Great job. More

Worst experience I ever had I will never buy a Kia again. After an attempted theft of my Kia for the THIRD time. I got my ignition switched to a push to start at another dealership. After I got my ignition s After an attempted theft of my Kia for the THIRD time. I got my ignition switched to a push to start at another dealership. After I got my ignition switched the mechanic notified me everything was great but my battery died after attempted theft. My car is a 2023 so obviously I have a warranty so I towed my car to Kia to get my battery replaced. As soon they recognized the push to start switch the tone was negative. After looking at it they just ASSUMED the previous mechanic was having a wiring issue. They charged me a diagnostic fee even though my warranty covers it. The rep send me a message saying my battery is fine but they can keep testing to try to see if it will die. After about two weeks I get a message saying my battery is fine and it's probably the wiring issue and I should pay over $1000 to switch back to a key start, I was also notified if I didn't I would need to pick my car up within 72 hours or I would be charged a fee. Once I arrived to Kia I paid the diagnostic fee and asked to speak with a manager, eventually the lead mechanic came and spoke with me. After explaining that no actual diagnosis had been done he assured me he would test the battery again and if not he would do the wire testing to actually identify the issue. Well you won't believe it! The battery was dead! When I came and retrieved my vehicle (at this point I have not drove in a MONTH) , my car started perfectly with no problem. I am furious that I have been without transportation over a BATTERY! Thank you to the service manager for refunding my diagnostic fee. It has been terrible since I have bought this car. I was promised my car would be delivered in a week, well it was not delivered for over a month! And I had to settle for a different color other than the one I ordered! Never buy a Kia here. Never! More

I had a couple recalls on my Telluride and Alex got me on the schedule quickly and the job was also done in less time than I expected. the schedule quickly and the job was also done in less time than I expected. More

Fantastic experience, I was in and out in an hour and everything was great! Alex helped me and provided fantastic customer service. everything was great! Alex helped me and provided fantastic customer service. More