Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,255 Reviews of ALM Kia South - Service Center
Sort by
February 28, 2019
Awesome Jay was very nice and remembered me when I came back. Everything he explained to me was done in accordance. Very happy with the ease of the experien Jay was very nice and remembered me when I came back. Everything he explained to me was done in accordance. Very happy with the ease of the experience. More
by tkjaj2009
Verified CustomerEmployees Worked With
Jay Battle
February 28, 2019
excellent I went in for an oil change, but received so much more. I was informed that I had a nail in my rear tire. My low air pressure light had been on for I went in for an oil change, but received so much more. I was informed that I had a nail in my rear tire. My low air pressure light had been on for months, but I did nothing to investigate. I was given the price to replace the tire and was told everything else was fine. More
by DEEVA_DENEZ
Employees Worked With
Brandon Anderson, Somona MARTINEZ
February 26, 2019
customer service at it's finest!!! These days its hard to find good customer service and you definitely cant find great customer service. From the time I pulled my car in a young man (c These days its hard to find good customer service and you definitely cant find great customer service. From the time I pulled my car in a young man (cant remember his name) approached and asked how can he help me then Mr. J. Battle was very courteous and also the cashier (can't remeber he name either). More
by TMELISSAB
Employees Worked With
J. Battle
February 25, 2019
A great oil change Latasha was amazing. She treated me as if I was family, and made sure I was taken care of. I will definitely come and see her for all of my service Latasha was amazing. She treated me as if I was family, and made sure I was taken care of. I will definitely come and see her for all of my service needs again! More
by MERALLAM4713
Employees Worked With
Latasha
February 25, 2019
Good Service Service could hav be better but I’ll give 4 stars just because I was satisfied with the overall customer service & service in a timely manner Service could hav be better but I’ll give 4 stars just because I was satisfied with the overall customer service & service in a timely manner More
by COURTNEYELON20
Employees Worked With
Kapri
February 22, 2019
It was excellent Because we were waited on as soon as we got there for our appointment and we were done in a timely manner. It was amazing. Because we were waited on as soon as we got there for our appointment and we were done in a timely manner. It was amazing. More
by MONIQUE_BROWN_1970
Employees Worked With
Customer Service
February 22, 2019
Rotors I bought the car less than a week ago, and the car would shake when I hit the brakes, on the highway. I called Steven and he assisted me getting th I bought the car less than a week ago, and the car would shake when I hit the brakes, on the highway. I called Steven and he assisted me getting this taken care of. It turned out that the rotors needed to be turned and cut. More
by ftjr113
Employees Worked With
Erika Wallace, Steven Friday
February 22, 2019
It's Fixed! We needed several items fixed on our 10 year old car and the service department did an excellent job on fixing them. They kept us informed on parts a We needed several items fixed on our 10 year old car and the service department did an excellent job on fixing them. They kept us informed on parts and maintenance. More
by dawnlong
Employees Worked With
Jay Battle
February 22, 2019
1st impressions are everything I scheduled an appointment for 10 am. I arrived at 930 am. They took the key told me it would be 30-45 minutes. At 1045 am I went to ask if there was I scheduled an appointment for 10 am. I arrived at 930 am. They took the key told me it would be 30-45 minutes. At 1045 am I went to ask if there was a problem. I was told "The technician is just finishing up. At 1130 I said all that's a long time to finish up. I was then told he had just handed my paperwork to the cashier. Went to the cashier she had no idea where my paperwork was. 2 hours and 15 minutes for an oil change on a car I have only had 2 weeks. More
by ALEXXCOTA1
Employees Worked With
Somona MARTINEZ
February 22, 2019
Detail Took care of everything Ben will be the only reason I will do buisness with them, Especially after they would not honor a deal they offered and upper Took care of everything Ben will be the only reason I will do buisness with them, Especially after they would not honor a deal they offered and upper management never returned any calls like they promised, More
by jtakvorian
Employees Worked With
Benjamin Rieves
