ALM Kia South - Service Center

Positive Experience We brought out Kia Sorrento there for an oil change and used the coupon that we received in the mail. We were able to get in for the oil change on We brought out Kia Sorrento there for an oil change and used the coupon that we received in the mail. We were able to get in for the oil change on the same day as we called to make an appointment. The staff was very customer friendly, attentive and professional. After the oil change they cleaned the car inside and out and accompanied us to the car to be sure that everything was satisfactory Would highly recommend More

Surprised I was extremely skeptical about Mark and the Service department after a few experiences I have had in the past here and at Kia of Union City. Shockin I was extremely skeptical about Mark and the Service department after a few experiences I have had in the past here and at Kia of Union City. Shockingly, it went amazing; Mark kept me very informed and even went out of his way to notify me to hold off coming in when the power went out. For now, he restored my faith in this dealership for sure. More

Great customer care Well this was my first visit to the new KIA location I was very impressed with the new set up and the great personal customer care sec received keep u Well this was my first visit to the new KIA location I was very impressed with the new set up and the great personal customer care sec received keep up the good work.. More

Kia service The service team was very knowledgeable and friendly.Very pleased with the work they performed on my car. I would recommend them for any service. The service team was very knowledgeable and friendly.Very pleased with the work they performed on my car. I would recommend them for any service. More

New Car Service The service was fact and efficient. The service representatives were very friendly and helpful . I would definitely recommend the service center to ot The service was fact and efficient. The service representatives were very friendly and helpful . I would definitely recommend the service center to others in the future. More

Fantastic service Brandon was extremely helpful and knowledgeable and got me in and out as quickly as possible, great service overall. I will definitely recommend all Brandon was extremely helpful and knowledgeable and got me in and out as quickly as possible, great service overall. I will definitely recommend all my friends and family to this dealership More

Total Incompetence To start with the sales rep was very friendly and courteous and sold me a car. After that it was all down hill from there. ( Why we'll have it detaile To start with the sales rep was very friendly and courteous and sold me a car. After that it was all down hill from there. ( Why we'll have it detailed and fix a few minor scratches and a couple of paint chips and you can pick it up in 3 to 4 days. ) The same day that I gave them a check for the car it cleared my bank. And it took me 22 days, not sure how many phone calls and 4 trips there before I finally got my car. The paint and body shop there is a total joke. At the beginning of the 3rd week someone there called and asked if i could bring the car back to have the emissions test done that they had forgotten. REALLY !! Are you kidding me, you still have the car ! Day 22 and I go to pickup the car for the 3rd time and now they can't find the keys. After an 1 1/2 hrs. or so I get the keys, take care of the emissions test and I'm on my way back home to detail the myself. I will NEVER set foot back in ALM Kia South again. I have 1 year of free oil changes there. They can keep their oil. Wasted 17 1/2 hrs of my life at KIA South! Never again!!! More

Oil change and tire rotation The staff were friendly and nice they look out for the customer and the service is quick and fast. And I will recommend anybody to go there to get the The staff were friendly and nice they look out for the customer and the service is quick and fast. And I will recommend anybody to go there to get their car to get service or buy a brand new car. More

Extravagant Latasha is the best she really cares about the customers she actually makes sure your getting done what needs to be done and that is priceless Latasha is the best she really cares about the customers she actually makes sure your getting done what needs to be done and that is priceless More