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This rating includes all service center reviews, with more weight given to recent reviews.
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1,255 Reviews of ALM Kia South - Service Center
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March 17, 2019
Great Service with Care Recently I had to take my car in for repair service and ECU software upgrade. The service advisor Mike G. took care of me to ensure the process went s Recently I had to take my car in for repair service and ECU software upgrade. The service advisor Mike G. took care of me to ensure the process went smoothly. When it was revealed they had to hold my car overnight to wait on a part to arrive, ALM KIA South provided a rental car until my car was repaired. ALM KIA South even washed/detailed my car after the service was over. Great Job ALM KIA South. More
by LSmith
Verified CustomerEmployees Worked With
Mike G., Andrian and Paul
March 17, 2019
Great Service Great fast service with friendly customer reps. Technicians were very professional. The service recommendations were explained in detail and they show Great fast service with friendly customer reps. Technicians were very professional. The service recommendations were explained in detail and they showed that they really cared about the customer. More
by KJONES
Employees Worked With
Latasha Marshal and Ross Sweat
March 17, 2019
Oil change Washed my car and oil change. Lengthy wait but worth it. Comfortable waiting room with snacks and WiFi. The new servicing manager was extremely courte Washed my car and oil change. Lengthy wait but worth it. Comfortable waiting room with snacks and WiFi. The new servicing manager was extremely courteous. More
by crosslod
Employees Worked With
I don’t remember the names of servicing agents , Donte Lewis, Samuel Anokam
March 17, 2019
Oil change, tires balanced and rotation Great service friendly staff it was a long wait but they had a lot of appointments and it was a Saturday. I don’t mind waiting when I get great servic Great service friendly staff it was a long wait but they had a lot of appointments and it was a Saturday. I don’t mind waiting when I get great service.. More
by tjbrmbbell
Employees Worked With
Somona MARTINEZ
March 17, 2019
Awesome service The oil change was done in a timely fashion and I was able to get on with my day. ALM staff are always courteous and professional. The oil change was done in a timely fashion and I was able to get on with my day. ALM staff are always courteous and professional. More
by draper30228
Employees Worked With
Somona MARTINEZ
March 17, 2019
Informed Salesmen solved my issue the first time and in a timely manor. It was a great experience and if more work is needed. Thanks for all the help. solved my issue the first time and in a timely manor. It was a great experience and if more work is needed. Thanks for all the help. More
by safekeeppreservations
Employees Worked With
Garland Smith, Somona MARTINEZ
March 17, 2019
Went thru xxxx I went thru xxxx when I went I went an explained to the guy what was tong with my truck I had been sitting there all day for them to do a diagnostic o I went thru xxxx when I went I went an explained to the guy what was tong with my truck I had been sitting there all day for them to do a diagnostic on my truck to do nothing.... and then the diagnostic was $135 and I went to Honda and they diagnostic was 65 but I ended up getting the work done free at Honda!!! Thank God for honda More
by jonetta_richardson
Employees Worked With
Mike
March 13, 2019
Recall fixes Staff was friendly and prompt. It was nice having that Netflix available to watch TV while we were waiting for service to be performed. Later. Staff was friendly and prompt. It was nice having that Netflix available to watch TV while we were waiting for service to be performed. Later. More
by TOMT44
Employees Worked With
Mark
March 08, 2019
Great information and Great Service Only one bad part was the lack of greeting once pulling in, but it was early. However once greeted, great smiles quick sign in fully informed of the Only one bad part was the lack of greeting once pulling in, but it was early. However once greeted, great smiles quick sign in fully informed of the process and kept updated as the service took place. Will be back. More
by COREY.HENSON
Employees Worked With
Somona MARTINEZ
March 08, 2019
Oil Change The service was great. I just have to make sure I make an appointment before I come or I will be waiting a long time. The service was great. I just have to make sure I make an appointment before I come or I will be waiting a long time. More
by D8NETHOMAS
Employees Worked With
Customer Service
