ALM Kia South - Service Center

Life changing I did a trade in here on my 2015 Kia Rio, and left with a 2018 gully loaded Kia Forte for not too much more. I'm a happy camper. I did a trade in here on my 2015 Kia Rio, and left with a 2018 gully loaded Kia Forte for not too much more. I'm a happy camper. More

They had great customer service that exceeded my expectation I purchased a car from another dealer unfortunately and after driving it a week encountered problems with it shutting off. I found out it was covered I purchased a car from another dealer unfortunately and after driving it a week encountered problems with it shutting off. I found out it was covered under Kia warranty so I took it to ALM. The problem I was having didn't trigger any lights to go off so it was hard for them to track the problem. I had to take it 2 times before they were able to locate the faulty part. That was not their fault though. Both times they performed diagnostics and couldn't find the problem that way. The second time I took it there they went through the car piece by piece until they found a cracked fan relay switch and diagnosed that as the problem. I have driven the car 2000 miles and it appears that was in fact the problem. I am happy to know Kia stands by their warranty. The service department went above and beyond what most places would have. I would highly recommend getting a new or low mileage Kia and getting it from the dealership and servicing it there. More

Great Service Came in and got the service I needed done and even got a complimentary car wash. They even changed out my air and engine filter to which I was unaware Came in and got the service I needed done and even got a complimentary car wash. They even changed out my air and engine filter to which I was unaware of it needing to be changed. Thanks a lot More

The staff and managenent were excellent They believe in customer satisfaction and are willing to go beyond the call of duty to insure customers pleased while working to offer lowest price po They believe in customer satisfaction and are willing to go beyond the call of duty to insure customers pleased while working to offer lowest price possible. More

I enjoy my service Everyone there was very nice I gave them a time to when I need my service done and the delivery early. I love the fact they detail my car Everyone there was very nice I gave them a time to when I need my service done and the delivery early. I love the fact they detail my car More

Terrible service all together They messed up my trade in info and called and started harassing me. They it’s been almost a month and they still havnt paid my old car off. Wouldn’t They messed up my trade in info and called and started harassing me. They it’s been almost a month and they still havnt paid my old car off. Wouldn’t recommend this place to an enemy. Still may need to take legal action if matter is t resolved. More

Outstanding Professional, courteous and great service. Made sure car was repaired properly and worked proprrly. Made sure car recalls were completed and took tim Professional, courteous and great service. Made sure car was repaired properly and worked proprrly. Made sure car recalls were completed and took time to explain all. More

5 Star The customer service was excellent manager very nice didn't take long to have my car serviced Knox off of my home I give it a five-star The customer service was excellent manager very nice didn't take long to have my car serviced Knox off of my home I give it a five-star More

Mark Grim and Kia Stinger VIP Line were great. When I came into the dealership I met with Mark Grimm. He was very professional and pleasant. I had explained to him that something was wrong with my When I came into the dealership I met with Mark Grimm. He was very professional and pleasant. I had explained to him that something was wrong with my brakes and that from reading Kia forums there was a known issue with the rotors. He told me he would review it but the brakes were not under warranty after 12,000 miles. I called this Kia Stinger VIP line and spoke with a gentleman there named Ed Hunter who was absolutely amazing. He explained that it was a known issue and contacted Mark. From that point forward Mark handled this like an All-Star. He took the necessary steps within his company to get this repared under warranty. As well because it would take a few days he got me a rental car which was not within my expectation. Overall I am very satisfied with Kia service. It almost felt like luxury car service level. Thank you. Please note I went to ALM Kia in Union City More

ALM for Me! The service at ALM is outstanding, timely and comprehsnsive! I choose ALM to service my Kias after arriving in Goergia from California. It appears it The service at ALM is outstanding, timely and comprehsnsive! I choose ALM to service my Kias after arriving in Goergia from California. It appears it was the right decision to me our car service needs! More