ALM Kia South - Service Center

Engine My engine light came on last month then my car stop. I got it towed to Kia, and they gave me a rental. I picked up my car on the 31 of July. April 5th My engine light came on last month then my car stop. I got it towed to Kia, and they gave me a rental. I picked up my car on the 31 of July. April 5th my Engine light came back on so I brought it back in to Kia. They reset everything in told me if I had any problems to bring it back. Today 08/14/12018 my engine light came back on and my car stop, I called Kia and the man told me that whatever the problem is that it had nothing to do with the engine and that if I bring it in a have to pay for them to look at it. I’m thinking to myself why do I have to pay for something that wasn’t my fault in the beginning all these problems came with the engine when the engine light came on. Now all of the sudden it’s not the engine and I have to pay. This is crazy!!! More

Regular service and one problem It was time for regular oil and filter change. I did have one problem with my brakes. The service guy was on it right away. I left feeling extremely It was time for regular oil and filter change. I did have one problem with my brakes. The service guy was on it right away. I left feeling extremely happy with this service call. More

Oil change It was quick, didnt have to wait very long,waiting area was nice and clean, they had coffee for customers, staff was friendly ,I will definitely go ba It was quick, didnt have to wait very long,waiting area was nice and clean, they had coffee for customers, staff was friendly ,I will definitely go back More

There are no words to describe my experience. Had an 9:30am oil change appointment, arrived at the dealership at 9:15, did not leave until 1:00pm. It took the 4 hours and 45 minutes to change the Had an 9:30am oil change appointment, arrived at the dealership at 9:15, did not leave until 1:00pm. It took the 4 hours and 45 minutes to change the oil in my car. I have never encountered a group of unprofessional Individuals as this group, customer service is nonexistent. More

First Service Excellent customer service. My car was ready in a shorter time than initially told plus I got a car wash. All employees were nice and accomodating. Ve Excellent customer service. My car was ready in a shorter time than initially told plus I got a car wash. All employees were nice and accomodating. Very impressed with first car service. More

Great Customer Experience ALM Kia South is a Customer Service Experience like no other. They serviced my car and cleaned it with excellence and all of their staff is friendly, ALM Kia South is a Customer Service Experience like no other. They serviced my car and cleaned it with excellence and all of their staff is friendly, knowledgeable and very helpful. I definitely will be back! More

Customer Service I came to get the car serviced 2 days after purchase because mile expired prior to purchase according to sticker. The old sticker was left in the car I came to get the car serviced 2 days after purchase because mile expired prior to purchase according to sticker. The old sticker was left in the car along with new sticker and the vaccum that I requested wasn't completed after a 2hr 39 min way. More

I’m in a new car! Brought my old Kia Optima in for service and the bill was going to be quite high. I had been considering trading my car in for some time now. Initiall Brought my old Kia Optima in for service and the bill was going to be quite high. I had been considering trading my car in for some time now. Initially I looked at the Stinger. Nice but was out side of my range. Worked with the sales team to find a new Optima SX with the right options and colors to fit my budget. Love the new safety features in these cars. More

Mr. Henry Wimbly was very helpful, professional and polite. Very satisfied with Mr. Wimbly overall took care of my repairs in a timely manner; I really appreciated him giving me suggestion on keeping my vehicle Very satisfied with Mr. Wimbly overall took care of my repairs in a timely manner; I really appreciated him giving me suggestion on keeping my vehicle to good working condition. I will definitely return for future repairs when needed. More

Inconsistent level of service Did not contact me as promised, left with work still needing to be done after service visit. Second poor service experience in as many visits. Did not contact me as promised, left with work still needing to be done after service visit. Second poor service experience in as many visits. More