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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,255 Reviews

1,255 Reviews of ALM Kia South - Service Center

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May 21, 2019

Everything was awesome BUT Everything was great. The service was quick. Everyone was really nice. My car got washed and a oil change. Problem is the main reason I set an appoint More

by bronz.carlisle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Somona MARTINEZ
May 19, 2019

Very disappointing experience This place needs a completely new management staff. I called to schedule an appointment for a recall repair and the gentleman I spoke with was rude an More

by tclowers62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Somona MARTINEZ
May 16, 2019

Recall I went in due to a recall letter received. It was completed but I also had additional service done. I didn't want it but it was a maintenance service. More

by VJVALLION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paperwork not with me but the gentleman was nice.
May 16, 2019

Wonderful Mr. Rivera the gentleman that worked with me was very professional and courteous,the service was done in a timely manner, overall I was extremely plea More

by BOSSDAWG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilfredo Rivera
May 16, 2019

Repair paint Sorento Best job ever. Kia Sorrento repaired and painted. Came out looking like new vehicle. Excellent service and price unbeatable. I would recommend collisi More

by CRGIELOW2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
May 16, 2019

Quick and easy Service was fast, service writer was very professional. They even washed my car. I was in and out in an hour. Great experience and I will definitely b More

by v.jackson78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc
May 14, 2019

Service Professional,timely and courteous service, I have my vehicle serviced exclusively at AlmKia and have been pleased with the quality and professionalism More

by Browninfbn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilfredo Rivera
May 13, 2019

Worst ever After waiting for 15 minutes, I had to go inside and locate someone to give my keys to for my scheduled service appointment. When I picked my car up More

by MONICA.STEVENS37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Somona MARTINEZ
Jun 14, 2019 -

ALM Kia South responded

Hello, Thank you for your feedback, We are incredibly sorry to hear about your experience and timeliness of our staff. We assure you that we value our customers time and apologize that yours wasn't respected. We thank you for your patience throughout your visit and again apologize for the inconvenience we may have caused you.

May 09, 2019

Could use better customer service skills I was not greeted when I arrived. I sat in my car for about 10mins before some one finally acknowledged me. Then I had to wait another 5 mins befor More

by TYMESHA11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
May 09, 2019

Very bad Went to Kia on 4-27-2019 got a car and on 4-28-19 the engine light came on so I took it back on 4-29-19 and may 1-19 and may 4-2019 and May 7 -2019 an More

by jacquelinea255
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I give Mr Cris Wright ????????and being fair also Mr Johnnie was a little helpful , Rod Williams, Kelvin Hutchinson
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