ALM Kia South - Service Center

Repairs Twenty hundred plus dollars for repairs and was not properly diagnosed for the correct parts. The third attempt was when the vehicle was fixed. Of whi Twenty hundred plus dollars for repairs and was not properly diagnosed for the correct parts. The third attempt was when the vehicle was fixed. Of which parts was ordered and I could not be charged that was when the problem was solved. That led me to believe that I did not need the initial parts. I should get my money back. Next time I will know exactly what to do. More

Mike is awesome!!!! I was a wreck when I brought my car in and was told the issues I had going on but Mike was patient and got the job done and even delivered my car to m I was a wreck when I brought my car in and was told the issues I had going on but Mike was patient and got the job done and even delivered my car to me when it was done I would definitely go back for more services! More

Oil change I thought I get 4 free oil changes since I have a new car. I guess I was misinformed. Love it overall!!! Snacks, water and the TV while we wait!!! Yaa I thought I get 4 free oil changes since I have a new car. I guess I was misinformed. Love it overall!!! Snacks, water and the TV while we wait!!! Yaaaayyyy!!! KIA!!! More

excellent great experience, very friendly and always helpful. hours are great, like that service hours start early. always eager to resolve issues that arise an great experience, very friendly and always helpful. hours are great, like that service hours start early. always eager to resolve issues that arise and prompt to call regarding problem with vehicle. More

Recall Service It was easy to schedule my recall service over the phone, the staff was very helpful and their customer service was excellent. End of statement. It was easy to schedule my recall service over the phone, the staff was very helpful and their customer service was excellent. End of statement. More

My Experience was Great!!! This is the most cleanest friendly, comfortable dealership I ever been to.... I love going there to get my car service I wouldn’t have it any other wa This is the most cleanest friendly, comfortable dealership I ever been to.... I love going there to get my car service I wouldn’t have it any other way. More

GREAT. Quick Service. Comfortable lounge area, kid friendly, TV and snacks. Quick Check in. Kind staff. Cleaned my Car. Peace of mind. I always feel good abo Quick Service. Comfortable lounge area, kid friendly, TV and snacks. Quick Check in. Kind staff. Cleaned my Car. Peace of mind. I always feel good about my service when I leave here. More

Basic service dealership Takes to long for a oil change!Entrance and drive way to service area is very cluttered with car /tow trucks . Needs separate area for oil changes onl Takes to long for a oil change!Entrance and drive way to service area is very cluttered with car /tow trucks . Needs separate area for oil changes only or under 30 min services. More

Very unsatisfied customer Too much to type however Tina called me about the survey and I told her what happened to spoke to the manager and called me back saying the manager of Too much to type however Tina called me about the survey and I told her what happened to spoke to the manager and called me back saying the manager offered me 30 dollars for gas for my inconvenience. When I called back two later they tell me it was only towards service on my next visit. How could that be when I said the service I received made me feel I would never come back I would take my business to another location. Every since you moved to this new location the service has been horrible and your word seems to mean nothing to your paying customers. I ask the lady to have Tina call me and that was 2 weeks ago and I have not received one call. More

Customer CARE sucks Damaged my vehicle. Had it for a week and 3 days to do recall work and did not put me in a loaner until they damaged my vehicle. Very bad customer car Damaged my vehicle. Had it for a week and 3 days to do recall work and did not put me in a loaner until they damaged my vehicle. Very bad customer care. More