ALM Kia Perry

I'm satisfied with the good advice and explanation that this dealer gave me me about the available options they had for me and which is the right car that I should buy this dealer gave me me about the available options they had for me and which is the right car that I should buy More

The customer service crew of this dealer was exceptional with me, being kind and always explanatory when showing me all the features of the car that caught my attention with me, being kind and always explanatory when showing me all the features of the car that caught my attention More

I've to say that the interaction with the customer service staff was quite pleasant, they're polite and well trained people service staff was quite pleasant, they're polite and well trained people More

BUYER BEWARE! DECEPTIVE! ABSOLUTELY THE WORST EXPERIENCE. I purchased a 2025 KIA K4 LXS and was told if I prepaid for scheduled maintenance I would save a minimu DECEPTIVE! ABSOLUTELY THE WORST EXPERIENCE. I purchased a 2025 KIA K4 LXS and was told if I prepaid for scheduled maintenance I would save a minimum of $20 per oil change. They have an electronic paperwork process making it difficult to read while signing. They were deceptive and misrepresented the prepaid maintenance contract. I was told I would get 10 included oil changes and tire rotations. That’s a complete lie. I paid an extra $1200 for the prepaid maintenance plan. I am now paying a lot more for oil changes and tire rotations, ($150) instead of $92. I was emailed my paperwork and read it when I got home. The next day I tried to cancel it but they refused. I called the EasyCare company that the maintenance plan is through and they said the dealership can do it. I called the corporate office and they said they would not cancel under no circumstances. I have been trying to cancel for 5 days and they have given me the runaround. They only have 1 finance manager covering 5 different brands! So, be prepared to wait! Then, get ripped off! More

My husband and I were satisfied with the entire customer service department that we had to talk to, correct, respectful and responsible service department that we had to talk to, correct, respectful and responsible More

Good customer service crew, their excellent disposition with the best intention to provide help is evident, and they provide useful answers to any questions the customer may have with the best intention to provide help is evident, and they provide useful answers to any questions the customer may have More

I received a warm and friendly response from the sales department team almost instantly with everything related to the car and the different options available to me to acquire the vehicle department team almost instantly with everything related to the car and the different options available to me to acquire the vehicle More

Very helpful team, or at least that's what it seemed to me, due to the good customer service i enjoyed from them me, due to the good customer service i enjoyed from them More

Bought a vehicle from them back at the end of August. The buying experience was multiple delays and numerous attempts to sway me away from my buying plans. The final purchase felt rushed; though I unde The buying experience was multiple delays and numerous attempts to sway me away from my buying plans. The final purchase felt rushed; though I understood the reasons for it. However, the biggest gripe is it has been over two months since my purchase and my license plate has yet to arrive. I've checked with the Department of Revenue - Vehicle Division and my local tag office multiple times; they have reported the documentation has yet to be started. More