ALM Kennesaw
Kennesaw, GA
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AWESOME CUSTOMER SERVICE! I was shopping online within car gurus for a Range Rover sport - the dealerships contacted my email without a follow up - but when Sergio Lopes called I was shopping online within car gurus for a Range Rover sport - the dealerships contacted my email without a follow up - but when Sergio Lopes called from ALM I knew he meant business! Although car gurus had no pictures of the vehicle, Sergio took time to take pictures and sent them to me - he then followed up to see how best he could assit me since I wanted to finance. He invited me over and in less than 2 hours I was driving out of the lot with my Range Rover sport!! Thanks Sergio - keep it up and I'm sure you might become the best at what you do! From a very satisfied customer - Reggie Erawoc More
Friendly & Not Pushy We easily could've purchased at the other dealerships we visited for this exact vehicle, but these guys (Sergio & Ray) were pleasant to work with! Not We easily could've purchased at the other dealerships we visited for this exact vehicle, but these guys (Sergio & Ray) were pleasant to work with! Not at all pushy. All were smiles when we came to the dealership, all 3 times. When the deal was finalized, the person who handled the paperwork process at the end was rushing us out of there. As I was looking through the papers we signed, he pulled out his car keys placed them on his desk, shut down his computer all while we were still in his office. While, we know it was late and "closing" time, the customer experience could have ended a little better. Overall I would recommend this ALM location! More
Excellent experience I actually didn't get to rate the friendliness in my last post and that deserves a 10 star!! Sergio was very friendly and he went above and beyond to I actually didn't get to rate the friendliness in my last post and that deserves a 10 star!! Sergio was very friendly and he went above and beyond to make sure we were satisfied and he did it with a smile and humor! Great guy!! If anyone is in the kennesaw area go check it out! More
Professional knowledgeable and not pushy Bought a 2010 Jeep Wrangler from Anthony Primavera after being handed off from Sergio witch turned out to be a good thing I may not have bought it fro Bought a 2010 Jeep Wrangler from Anthony Primavera after being handed off from Sergio witch turned out to be a good thing I may not have bought it from Sergio. Anthony was patient knowledgeable and not pushy, I was their for a while at the end of the deal I felt like since I had originally spoke to Sergio and he had handed me off he would have helped Anthony get me wrapped up so I could make it to the Funeral home that evening for a friend I had lost Sergio chose to eat instead and not help Anthony even though they were splitting the deal More
Great experience. Great service great price Great coustomer service. Anthony was very friendly and honest about the vehicles we looked at. He had great knowledge of the vehicles. The price of t Great coustomer service. Anthony was very friendly and honest about the vehicles we looked at. He had great knowledge of the vehicles. The price of the Cheverolet Camaro I just bought was great price and miles on the vehicle. I highly recommend anyone looking for a used car to come see Anthony here at ALM off Of Barrett Parkway More
Overall Terrific Experience! First, let me say that I have a HUGE soft spot for GMC Acadias (and Saturn Outlooks--they look just like Acadias), and when I saw that this dealer had First, let me say that I have a HUGE soft spot for GMC Acadias (and Saturn Outlooks--they look just like Acadias), and when I saw that this dealer had one for a really good price, I could not WAIT to go see it. However, we live in Lawrenceville (a good 30 miles away), and we have 3 young children, so we were really careful about finding out as much as we could BEFORE we went. Anyone who's purchased a car probably knows how difficult is usually is to get any info before you get to the lot. Well, Anthony Primavera really went the extra mile to help us secure financing before we even stepped on the lot. This was HUGE, and was the reason we felt comfortable coming this far for a car (even my beloved Acadia). When we got there, we dealt with Branson Burge (aka "Mo"), and he was AWESOME. We test drove the Acadia and noticed some troubling wiring issues. Branson is an EXCELLENT salesman--he determined what we wanted most (space, some gadgets, and family friendly) and he was able to steer us toward a MUCH better vehicle. He and financing really worked and got us a vehicle that was FIVE years newer, less miles, and with lots more options (bluetooth, nav, etc) for only about $40 more than we would've been paying!! I want everyone reading this to understand how big a deal that is: It would have been easy to just drop the price on the Acadia and send us away, but Branson had more integrity than that. He knew that vehicle was risky, and he was decent enough not to put us in something he knew might give us problems. Instead of driving away with a possible problem, we drove away in a beautiful 2012 Dodge Durango that I never would have thought I would like as much as I do. The car is wonderful, Branson was wonderful, and it all started with Anthony being wonderful! ALM Kennesaw is awesome. I can't recommend them strongly enough! More
Purchase of Jeep Grand Cherokee We recently purchased a 2013 Jeep Grand Cherokee @ ALM. Hal Makorow (manager), and Anthony Primavera (our salesman) were both extremely helpful & prof We recently purchased a 2013 Jeep Grand Cherokee @ ALM. Hal Makorow (manager), and Anthony Primavera (our salesman) were both extremely helpful & professional. Our purchasing experience was efficient, stress-free, & positive. Anthony was very accommodating and went above & beyond in providing excellent customer service. Hal addressed all questions & any concerns in a professional & caring manner. We are pleased with our purchase, enjoying our vehicle, & would not hesitate purchasing from ALM Kennesaw in the future. We highly recommend ALM Kennesaw. More
Great Dealership Very smooth process, and listened to my concerns and budget. they didn't have the vehicle I was there for from their web site, but found us one that w Very smooth process, and listened to my concerns and budget. they didn't have the vehicle I was there for from their web site, but found us one that was very similar in brand and budget. More
Great selection & buying experience We discovered ALM while searching the internet and were amazed by their extensive inventory. Even though they were extremely busy when we first visite We discovered ALM while searching the internet and were amazed by their extensive inventory. Even though they were extremely busy when we first visited the dealership, Oscar Bryant was exceedingly patient and knowledgeable while we compared vehicles. He made this the simplest and most pleasant car buying experience we have had. We will certainly be returning when we decide to purchase our next vehicle. More
Anthony Primavera My husband and I recently purchased a Ford Explorer from Anthony. This was our first car buying experience and Anthony was very patient with answerin My husband and I recently purchased a Ford Explorer from Anthony. This was our first car buying experience and Anthony was very patient with answering all the questions we had. He met with us on at least three separate days to look at different SUV options, even the same ones more then once. We will definitely be back to ALM Kennesaw and see Anthony for our next vehicle purchase!! Highly recommend! More