ALM Kennesaw
Kennesaw, GA
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GREAT EXPERIENCE! !!!!! Oscar Bryan was wonderful, just want to thank you today for your assistance and patience with me today. I enjoyed my experience with you being a firs Oscar Bryan was wonderful, just want to thank you today for your assistance and patience with me today. I enjoyed my experience with you being a first-time car buyer. I didn't feel pressured or anything like that , you even helped me get the perfect price for the car I fell in love with. I'm enjoying my new Honda Accord elx v6 ..... aka pepper so much she is a need for speed and I would be able to have her if it wasn't for you. You made this easy and fun. I have across town and back with no problems an having fun learning the features in the car. Thank you More
Awesome experience with Oscar Oscar was great to work with. He was accommodating with our schedules. Once our decision was made to purchase, the paperwork was ready to sign and the Oscar was great to work with. He was accommodating with our schedules. Once our decision was made to purchase, the paperwork was ready to sign and the process was fast and smooth. More
Thanks Oscar! Hi, My name is Michael Barlow, and I am in the active duty Army stationed in New York. I recently traveled to Atlanta to purchase a 2012 C250 Merce Hi, My name is Michael Barlow, and I am in the active duty Army stationed in New York. I recently traveled to Atlanta to purchase a 2012 C250 Mercedes Benz. I would never have imagined doing this and especially doing it as easily as I was able to. I think this is a testament to the length Oscar Bryant went to in order to assist me. Once I had identified the vehicle online and knew I was interested, I made a call and immediately Oscar began to give me good advice. I could immediately tell he was interested in genuinely helping me. I had originally planned to buy the vehicle two weeks later than I actually did. The reason I bought it earlier was because Oscar had warned me how many buyers would travel long distances to buy these cars, so I immediately began the paperwork. He even made this process easy for me by sending the paperwork to me rather than going through the tedious process of doing it in the store. Not only did he send it once, but he did so twice when there was an error. Throughout the process, I felt comfortable sending him multiple text messages and making many phone calls rather that was to clarify something or simply feed my curiosity. Once I had arrived in the store, it was simple. This was my first time buying a car, and I did not completely know the process. Oscar sat with me and went over all the paperwork that I was supposed to have in order to make sure I had what I needed. He even sat in the car with me and showed me all of the minor controls and settings. In a business where you're supposed to not trust the salesperson, it is absolutely refreshing to encounter someone like Oscar. he made this experience rewarding and I feel like I won. Thanks Oscar! More
Good People Make the Best Salespeople I'd driven the same car since I was 16 (I'm 25) - an old model Tahoe, which I loved. Then I got in a fender bender. Because the car was old, had 200,0 I'd driven the same car since I was 16 (I'm 25) - an old model Tahoe, which I loved. Then I got in a fender bender. Because the car was old, had 200,000+ miles and some other body damage, insurance totaled it. So I'm driving around in this crappy little Fiat rental, and suddenly I have a very small window to find a new car. I wanted something with low milage, AWD/4WD for off-road, but with good mpg (I live in Virginia Highlands & work in downtown Atlanta). Subaru's basically the only make for it. So I decided on a 2012-2014 Crosstrek with 30k miles. I researched and found several in the area. The lowest price point by far was at Atlanta Luxury Motors in Kennesaw, so low in fact, I was sure there was a catch. I called to schedule a drive for a 2013 Crosstrek. Randomly, a man called Oscar answered there. I can't describe how fortuitous this was. Oscar Bryant is not just a good salesman (which he is). He is good people. This was my first time buying a car, ever. I was nervous, skeptical, steeling myself for a tough experience. TV has created the trope of the used car salesman as the epitome of sleaze. Oscar defies this. In short, there was no catch. Even my dad, who helped me through the process, and who is a hard case when it comes to salesman (he's been a salesman himself for 40+ years) was pleased and even impressed (I don't say that lightly) with the process. Genuine 5 stars across the board. Seriously, a pleasure to buy a car up at ALM Kennesaw, and if you call, ask for Oscar. More
Great Experience with ALM Excellent selection and no hassle, considerate service is hard to beat. If you are looking for a premium used vehicle ALM is the place for you. Excellent selection and no hassle, considerate service is hard to beat. If you are looking for a premium used vehicle ALM is the place for you. More
Will never visit there again Went in to look at a truck. Inventory is nice. Liked the truck I test drove and was ready to buy. I had a preapproval from my credit union at an ok ra Went in to look at a truck. Inventory is nice. Liked the truck I test drove and was ready to buy. I had a preapproval from my credit union at an ok rate. They asked if They could get me a better rate, would i be willing to finance through them. I said i'd hear what they had to say. They cine back 20 minutes later to tell me that my credit was bad, but was able to "convince" their bank to finance at a rate 3pts higher than what I was slready approved for. Keep in mind, i was approved by the credit union for $25k. Didn't want to soend more than that. At the same time, I was approved for $175k home loan. And my credit was bad? After being surrounded with papers shoved in my face and being told to hurry and sign, I shut it down and told them i'd be back in an hour. They called 5 times dropping the monthly payment. I went to credit union and they figured with my down payment, the monthly payment offered, and the 9.9% interest rate(remember mine was at 6.99%) I would've been making payments for 10yrs! The last straw was, after deciding to put a little more down payment and go through the credit union as I planned I got one more ohone call. I was two minutes away and was ready to purchase. The salesman called and sounded angry, said he "thought I was there to buy a truck", and "he was trying to make a living" in a very rude manner. I turned around right there. Since then I've received FOUR notices in the mail from different financial institutions stating they ran my credit from ALM. They never informed me it would be run that many times. Maybe that's what you get if you don't buy there. Repeated hits on your credit. All thst said, there IS a nice selection of reasonably priced vehicles. But DO NOT FINANCE THRIUGH THEM!! Pay outright or get a loan through your own bank. And DO NOT let them try and "offer" a better deal. Whatever your bank tells you will be your best bet. If they still had that truck and knocked $10k off the sticker price, i'd still never buy snything from them..... More
Awesome Customer Focus Anthony Primavera was so great to work with. We had spoken on the phone a few days before and I knew if I went in, I wanted to deal with him. He was Anthony Primavera was so great to work with. We had spoken on the phone a few days before and I knew if I went in, I wanted to deal with him. He was super patient and has a no-pressure approach. We looked at a couple different cars. We decided on the Lexus, and I could not be happier. The whole ALM team was great. Financing was very straightforward, and Mark Burton was super nice with all the paperwork. I will definitely go back to ALM for future purchases. Their focus on the customer is fantastic. Tonya H. More
GREAT EXPERIENCE Mr. Moon made my experience a great one! I haven't purchased a car in over an decade. He's a very genuine individual who provided me with great custom Mr. Moon made my experience a great one! I haven't purchased a car in over an decade. He's a very genuine individual who provided me with great customer service and made my experience a great one! If you're looking for a new or used vehicle he's the one to see! More
Awesome experience with Oscar Bryant We found 2013 TOYOTA VENZA Limited on ALM Kennesaw's website and decided to visit them for a test drive. Oscar Bryant greeted us and I must say from We found 2013 TOYOTA VENZA Limited on ALM Kennesaw's website and decided to visit them for a test drive. Oscar Bryant greeted us and I must say from there on this was the most pleasant experience of purchasing a vehicle. He took us straight to VENZA and during the test drive he answered all the questions we had about this car and other models. He is very knowledgeable. The purchasing process was very easy and smooth with him and other great staff. Oscar was very caring, honest and efficient throughout the process and we appreciate his excellent customer service! More
Fast & Easy Russell made the deal happen. I got what i wanted, at the price i wanted, and the process was simple and quick. Satisfied so far! Russell made the deal happen. I got what i wanted, at the price i wanted, and the process was simple and quick. Satisfied so far! More