ALM Kennesaw
Kennesaw, GA
Filter Reviews by Keyword
By Type
Showing 926 reviews
Sketchy! Stay away! Cargurus.com had a great advertised deal on a Honda Odyssey so I called ALM to check it out. The CarFax report indicated the car had been in stock s Cargurus.com had a great advertised deal on a Honda Odyssey so I called ALM to check it out. The CarFax report indicated the car had been in stock since April and I didn't want to waste anyone's time, so I asked if there was anything I needed to know about the vehicle. The salesman assured me there was not and that minivans just didn't move off their lot very quickly. We organized childcare for our 3 year old and 1 year old and went to test drive. When we got into the car my husband found a shard of broken safety glass, upon inspecting the windshield we noticed that the windshield had obviously been replaced and the seal had not been replaced. As we looked under the hood we asked the salesperson if he knew what might have happened, since the CarFax report was clean, and he said he had noticed the windshield issue (he never mentioned it to us), and that he had no idea what had happened but it was probably something minor. Upon test driving it became clear that there were electrical issues (power doors and windows were intermittently responsive). When we returned to ALM my father in law (a pretty imposing guy who used to be a car dealer) arrived and at this point (as we were all inspecting under the hood) the salesperson decided to come clean. He pointed out wrench marks under the hood and a missing heat guard. He said that he would advise us not to purchase this car. He acted like he was doing something magnanimous, but we had ALL looked under the hood together an hour earlier and he said nothing, even as we questioned the fact that the windshield had clearly been replaced. He then tried to show us some other cars, like were going to trust him or this sketchy dealership. ALM could have saved us an hour and a half by being honest on the phone about WHY the price was so low and why the car had been on the lot for so long. Their dishonesty could have ended with me putting my precious children in a dangerous car that had been in an accident and had been rebuilt. I gave them one star because at least the guy came clean before we took the time and money to take it to a mechanic for an inspection. If you read other reviews you will see that this dealership regularly employs a bait and switch tactic to sell cars. More
Very helpful A very helpful and honest salesman, I've recommended this dealership to all of my friends. The prices are fair and they work with you to get you the v A very helpful and honest salesman, I've recommended this dealership to all of my friends. The prices are fair and they work with you to get you the vehicle you want without being pushy. More
Challenger First of all I like to thank Oscar Bryant and Chase lock, they are turly great to work will from the moment I called until I returned home, me and my First of all I like to thank Oscar Bryant and Chase lock, they are turly great to work will from the moment I called until I returned home, me and my husband came over 400 miles to get our 2012 challenger srt8 well worth the trip. Oscar and Chase treated me like family. ALM has a great set of people great service. Thanks again well please with car and service More
Purchasing a car Drae was super helpful, informative and made my purchase decision an easy one. He answered all my questions in full and make me feel comfortable throu Drae was super helpful, informative and made my purchase decision an easy one. He answered all my questions in full and make me feel comfortable throughout my search. Everyone was extremely welcoming and friendly! Great buying experience, thanks to the entire staff. More
Easiest Truck Buying Experience I've ever had This was by far the most painless vehicle purchasing experience I've ever had. Oscar Bryant came outside right when I pulled up. Told him what I was This was by far the most painless vehicle purchasing experience I've ever had. Oscar Bryant came outside right when I pulled up. Told him what I was looking for, we narrowed it down to two, and I picked one. They've got great used vehicles in top shape. I bought a 1500 Sierra loaded. Price went down $1500 off listed price based on their internet sale. Asked for a specific interest rate to match my credit union's offer and they ran it through their list of banks and matched it. Whole process maybe 2 hours on a Friday after work. Overall great experience and Oscar was great to deal with. Will definitely come back next time. More
Easy and Pleasant Eddie greeted my husband and I by the time we exited our vehicle everything after that was perfect. Thanks Eddie for going above and beyond also thank Eddie greeted my husband and I by the time we exited our vehicle everything after that was perfect. Thanks Eddie for going above and beyond also thanks to the entire team who made this a success. More
Oscar so Awesome!!! I appreciate having a dealer who listened to my needs and concerns. I hate car buying and after an accident, I had to buy another car. I went to vario I appreciate having a dealer who listened to my needs and concerns. I hate car buying and after an accident, I had to buy another car. I went to various dealers and was feeling anxious and overwhelmed like I was a piece of meat surrounded by vultures. Oscar made the process easy. He walked me through all the features of the car I was looking at. The best part when I got the car inspected it was in great condition and so was the carfax. He was attentive and the process did not feel like I was being sold. I'm a happy camper. More
2014 GMC Sierra I had my eye on a truck for about a year and when my 2002 impala decided to die recently, now seemed like the perfect time to go car shopping.I visit I had my eye on a truck for about a year and when my 2002 impala decided to die recently, now seemed like the perfect time to go car shopping.I visited a few dealerships and eventually landed at ALM Kennesaw. Oscar Bryant was knowledgeable and professional from the first moment I walked into the dealership until I walked out with the truck of my dreams. He truly made the entire process comfortable and seemless. If you are looking for a car new or used, go to ALM Kennesaw and ask for Oscar. More
Acura MDX I began my search for an Acura by looking on CarGurus.com, which led me to ALM of Kennesaw. ALM dominated the top of the list for best deal/lowest pri I began my search for an Acura by looking on CarGurus.com, which led me to ALM of Kennesaw. ALM dominated the top of the list for best deal/lowest price. I have found in the past that low prices usually do not translate into good service but that was not the case with ALM. Oscar Bryant greeted me like a friend with me in his best interest. He showed me the ins and outs of the car and made sure I understood before moving to something new. I would have probably never figured out all the tools and accessories had it not been for Oscar. All in all my buying experience was phenomenal! I will definitely be returning as a customer! More
Pleased customer! I had a great experience with ALM. Oscar Bryant was my sales consultant. After searching for a few months for the right vehicle, Oscar was very help I had a great experience with ALM. Oscar Bryant was my sales consultant. After searching for a few months for the right vehicle, Oscar was very helpful in the guidance toward my decision to purchase an Infiniti JX35! More