
ALM Kennesaw
Kennesaw, GA
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5 Star Service All Around Oscar is my HERO! After tragically totaling my car I was in a panic trying to find a replacement and not prepared to be purchasing a new car. I called Oscar is my HERO! After tragically totaling my car I was in a panic trying to find a replacement and not prepared to be purchasing a new car. I called Oscar to inquire about a vehicle they had on the lot and he made sure it was ready for me when I got there, I wasn't "in love" and he knew it, he took the time to pay attention to my personality and showed me not only the cars I was asking to see but he actually found "THE ONE" based on what he knew of me from the time we spent together. He did an awesome job listening to my wants and needs, he was so kind a patient with me. I have purchased many used cars and never has any of the salesman taken the time to literally customize the car to me before I left. He made sure every setting was set for ME and that I understood the features my car offered and he even had to stay late! Also, his knowledge of each car and it's features was outstanding and made me feel like I was fully informed and able to make the right choice. And to top it off the dreaded finance process was a piece of cake, Danny and Phil made the process seamless and sting a little less. Overall my experience was wonderful from start to finish Oscar, Danny and Phil are the car buying DREAM TEAM!! More
Purchase of my honda I got a good deal on the Honda Accord at ALM. I worked with Oscar, and he spent a lot of time working out all the details. He also showed me how to I got a good deal on the Honda Accord at ALM. I worked with Oscar, and he spent a lot of time working out all the details. He also showed me how to use everything inside the car, and followed up by calling me the next day to see if I had any questions. The staff at ALM is very friendly and helpful. More
Worth the drive! After searching for a specific vehicle for a while, we found a few that met my criteria all within the Marietta/Kennesaw area which is about 140-miles After searching for a specific vehicle for a while, we found a few that met my criteria all within the Marietta/Kennesaw area which is about 140-miles from our home in Gadsden, AL. So we decided to make the trip over and look at a few. After looking at vehicles at a couple of other dealerships, I was starting to get discouraged. Then we drove over to ALM. We were greeted by Oscar Bryant who was extremely nice and courteous and presented himself very professionally. We found the vehicle I was interested in and Oscar was very informative about the vehicle and presented in an extremely professional manner. After a short test drive I had decided I would like to try and make a deal. So we discussed trading my truck. After a short evaluation by his very friendly manager, a very reasonable offer was made and we were able to reach a deal on a very nice 2014 Ford F150 XLT 4X4 that I am extremely pleased with. After pulling the truck around to be detailed, Oscar returned and revealed to me that there was a small issue that I had not noticed. Oscar knew I had not noticed it and immediately arranged to have it corrected. It is hard to find professionalism like this when looking for used cars but they really did go above and beyond to make buying a used car, which can often be a hassle, a very pleasurable experience. Very nice facilities and even nicer staff! Everyone I encountered there was extremely courteous and professional. I will definitely go back for our next vehicle and you should too! And ask for Oscar! More
Awesome Customer service!!!!!!! I purchased my 2014 Acura ILX on Saturday and it was an awesome experience!!! I was searching on the internet and ran across the vehicle and decided I purchased my 2014 Acura ILX on Saturday and it was an awesome experience!!! I was searching on the internet and ran across the vehicle and decided to go to the dealership. When I arrived Oscar Bryant met us at the door and asked how he could help. Before I test drove the vehicle, Oscar discussed all the features and details of the car and he was able to answer all of my questions. Oscar also answered detailed questions that I had about the paper work process. Before I left the dealership, Oscar showed me how everything worked in the car and made sure that I was comfortable before leaving the dealership. Oscar really eased my mind throughout the complete process because I drove four hours to see a vehicle that I found online. Also, he contacted me while I was driving home to make sure everything was ok and he followed up again to make sure I was happy. The staff at ALM was excellent and they worked together really well. I'm so happy that I chose this dealership and I don't have any regrets. More
Quick Process, Friendly Staff We showed up late in the afternoon. Oscar met us at the door and stayed with us until we had finalized our purchase. Oscar and his fellow employees We showed up late in the afternoon. Oscar met us at the door and stayed with us until we had finalized our purchase. Oscar and his fellow employees were all friendly helpful and laid back. Oscar made a special effort to make sure that we understood all of the latest technology on our new Honda. My wife was super happy with her new car. "Happy Wife, Happy Life"! Thanks ALM. More
Oscar Bryant and Drae Lloyd The last time I bought a car I used a service . One that I told what I wanted and they went out and found it, negotiated the price and found me financ The last time I bought a car I used a service . One that I told what I wanted and they went out and found it, negotiated the price and found me financing. All I did was meet with them sign the papers and gave them my trade in. I had heard stories about friends going in to dealerships to buy cars and they were not too pleasant so I was a little nervous this time around. I went on Carfax and put in what I was looking for and they came back with a list of vehicles one of them being at ALM. I emailed ALM to see if they still had the vehicle. I heard almost immediately from Drae. We emailed back and forth a few times and I told him I would be in on Friday before noon. I took my boyfriend along with me for moral support. We arrived at the dealership and we were greeted by a very polite salesman, Sergio Lopes, and I told him we were looking for Drae. He took us in to the offices and told us Drae was out on a test drive but he would try to help us. As he was looking on his computer Oscar asked us what car we were looking for and I told him the Equinox and we were looking for Drae. He immediately said I have those keys Drae left them with me in case we came in while he was out. Oscar went and got the vehicle and we test drove it with him. He answered all our questions. I still had other cars at other dealerships I needed to test drive and explained that to him. He took a few minutes to explain how ALM would do financing and how simple their process was and he introduced us to his manager which reinforced what he had said about the financing process. We left and went to two other dealerships which were completely opposite of our experience at ALM. We went back to ALM to buy the Equinox. Oscar had asked me before what price that Carfax had put on the vehicle he had looked it up prior to us leaving and explained that their price was different than what Carfax's was but they of course would honor that price. When we came back I filled out one form he then stepped away to get the financing approved. When he came back I had a 3% interest rate over 72 months and my monthly payment will be $103 per month! I called my insurance company and they faxed over my policy. We stepped into another office so I could sign all the paperwork and give them my money down. While we did that they cleaned and detailed my car. Oscar explained everything about the controls of the car and we were off! All those horror stories I had heard about dealing with Car Salesman went right out the window after walking into ALM! I will highly recommend ALM, Oscar and Drae to anyone I meet that is needing to buy a car! More
Quick friendly service at its finest! Drae and Danny were awesome getting me and my wife into our vehicle. I will definitely let my friends and family know were they can do business! Drae and Danny were awesome getting me and my wife into our vehicle. I will definitely let my friends and family know were they can do business! More
awesome exprience It is always good to deal with a professional like Oscar Bryant . I got off work at 4.30 and stop by the dealer ship and couldn't believe 6.15 I was It is always good to deal with a professional like Oscar Bryant . I got off work at 4.30 and stop by the dealer ship and couldn't believe 6.15 I was heading home with my new Honda crosstour .Guys go to ALM and you will have the same experience I had with these professionals . More
Super easy process, AMAZING sales reps. I have been actively looking for a new car for almost a year now and the awesome service I received at ALM helped me to finally make a decision and fe I have been actively looking for a new car for almost a year now and the awesome service I received at ALM helped me to finally make a decision and feel 100% comfortable with it! On my first visit, Don helped me pick out and test drive a few models I was interested in. He was super friendly, not at ALL pushy or "looking for a sale", but truly interested in helping me find the right vehicle that would fit my needs. He was quick to answer all my questions via text or phone in the days following. After thinking about the cars for a few days, I narrowed it down Q50 or G37. Upon returning to ALM, I had the pleasure to work with Oscar. He, too, is a true professional and made the process fun......yes FUN for me! He took a ton of extra time to make sure he showed me all of the features on the car and worked with me to get my price and financing needs communicated to the manager, Hal (who was also extremely friendly).These people must love thier jobs! I felt like by the time I left, I had made two new friends - how cool is that! You cannot go wrong with buying a car from ALM, and if you have a chance to visit, ask for Don or Oscar. Thanks guys! More
Wonderful experience Drae and Shawn were great. Showed me the car I wanted without a lot of pressure. Was very welcoming and communication was great. Started with Drae Drae and Shawn were great. Showed me the car I wanted without a lot of pressure. Was very welcoming and communication was great. Started with Drae and Shawn picked up right where we left off when Drae was off. Wonderful experience and I love my car! More