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ALM Kennesaw
Kennesaw, GA
926 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 16, 2017
Excellent Experience! My car buying experience was excellent. Oscar Bryant was very friendly and helpful! He worked with me on my trade and help put me in the vehicle that My car buying experience was excellent. Oscar Bryant was very friendly and helpful! He worked with me on my trade and help put me in the vehicle that I have been looking for. We were still finishing up after closing hours and I did not feel rushed at all!! I'm so happy with my purchase! Thanks again for all your help! More
by Vulnavia Langston
Employees Worked With
Oscar Bryant
May 16, 2017
Oscar Bryant is the best! This is how buying a car should be. My daughter and her husband bought a car from Oscar and recommended that we visit him. Visiting from Florida, we This is how buying a car should be. My daughter and her husband bought a car from Oscar and recommended that we visit him. Visiting from Florida, we met Oscar. He listened to what we wanted, made suggestions, facilitated the transfer of a car 2 hours away that we were interested in and purchased, made the entire process very friendly, stress-free and totally for our convenience. The dealership experience was unlike the negative experiences many of us have had in the past. A bit of work that normally the dealership would have done had to be done in Florida because we were returning home the next day. He coordinated with the Acura dealership in Florida and made that happen with no inconvenience to us. We appreciates his easy personality...and his friendship! More
by zephyr
Employees Worked With
Oscar Bryant
May 15, 2017
Excellent Customer Experience!!! Thank You Oscar & ALM It's so nice to find a place that makes you feel like valued customer!!! Oscar Bryant created that experience for my family so I purchased a 2014 Q60 It's so nice to find a place that makes you feel like valued customer!!! Oscar Bryant created that experience for my family so I purchased a 2014 Q60 Infiniti Coupe right away. I was in no hurry ....but made the decision to buy the car for my son that day instead of wait. Oscar PERSONALLY went out of his way on all fronts to expedite the buying process, get the car ready and create a positive experience for me and my family. Oscar is knowledgeable, friendly, hard working and courteous. Thank You Oscar and ALM Kennesaw! More
by Peter
Employees Worked With
Oscar Bryant
May 11, 2017
Oscar To the CEO of this company, I would like to say that Oscar did a outstanding job. He was very professional and really too the time to care. I think it To the CEO of this company, I would like to say that Oscar did a outstanding job. He was very professional and really too the time to care. I think it is really improve recognize people who work hard and always do the right thing for the customer. That is what it is all about not making a sale and Oscar did that. Thank you Oscar for your professionalism. More
by JTyler87
Employees Worked With
Oscar Bryant
May 09, 2017
Great experience and top notch service! We had a great experience with the purchase of our new MKZ! Oscar was a top notch sales person and went out of his way to make sure we were happy! T We had a great experience with the purchase of our new MKZ! Oscar was a top notch sales person and went out of his way to make sure we were happy! There pricing was great and no pressure! We will definitely use them again! More
by April
Employees Worked With
Oscar Bryant
May 03, 2017
Wonderful Experience This is the second car that my family has purchased from an ALM dealership. Both times we have been more than pleased at the price and car buying expe This is the second car that my family has purchased from an ALM dealership. Both times we have been more than pleased at the price and car buying experience. Oscar is an extremely knowledgeable sales person, who doesn't pressure you into making a hasty decision. If you do a little research on the products, Oscar and the Finance Team can place you in the vehicle of your dreams. I highly recommend visiting the dealership and asking for Oscar. Thanks ALM Kennesaw! More
by slbyers9
Employees Worked With
Oscar Bryant, Ray Bruce, Brendan Prickett
May 01, 2017
Darius Bennet Darius went above and beyond my expectations. He is assertive without being pushy and irritating. He is extremely knowledgeable and accommodating. Darius went above and beyond my expectations. He is assertive without being pushy and irritating. He is extremely knowledgeable and accommodating. He should teach a course in customer service. I have worked with numerous good salespeople in recent years, but he outshines those his senior when it comes to good, honest, patient, hardwork salesmanship. I'll be back because of Darius. Cathetin Xiques More
by Amway2old4thus
Employees Worked With
Darius Bennett
April 30, 2017
Awesome Experience ! Oscar was super professional and answered all the questions I had. He worked fast and made sure that I was happy with my purchase. He instantly turned Oscar was super professional and answered all the questions I had. He worked fast and made sure that I was happy with my purchase. He instantly turned from salesman to my friend. I will definitely recommend him to all my friends and family looking for a car. More
by Cbelton
Employees Worked With
Oscar Bryant
April 28, 2017
BEST REVIEW. Oscar is by far the best. He answered all my questions and concerns without hesitation, while making it easy to understand. He has excellent customer Oscar is by far the best. He answered all my questions and concerns without hesitation, while making it easy to understand. He has excellent customer service and is the salesman that you want to do business with. He exceeded my expectations as a first time car buyer. If anyone is ever in the market for a vehicle I HIGHLY recommend you go see Oscar at ALM!!! More
by Ashley2013
Employees Worked With
Oscar Bryant
April 26, 2017
I feel like I've been robbed!! I almost gave a 2 star instead of a one because I did actually have a salesman who called me back as promised but in this review the bad beyond outwei I almost gave a 2 star instead of a one because I did actually have a salesman who called me back as promised but in this review the bad beyond outweigh the good..... I'll start my story as many others, an internet search brought me to ALM Kennesaw because they had a 2005 Land Rover LR3 that I was interested in trading my 2015 Jeep Cherokee for title for title (yes I was losing money on the trade and acknowledged this but needed a larger SUV). I contacted them by phone, told the female sales person what I was interested in doing, she took my info, promised a call back in about 10-15 min. Ok, 2 hours pass and no call. I call again and talk to Nate a different salesperson and he worked with me on the phone for close to an hr. Here's where I should've backed out...... Nate then informs me I need to place a $500 hold deposit that will be refunded to me after I get there. I tell him I'm not comfortable doing it, he pressures me telling me he can't guarantee the car being there as others have inquired about it l, I'll get the money back as soon as I get there and so on, so I cave and do the deposit. This was on March 31, 2017. My daughter and I get there around 6:00 that night, don't leave until after 9:00. And no at this point no $500 refunded. I ask about it and I'm informed that since it's so late that it'll be first thing Monday morning. Monday I call remind them. I wait patiently a week trying to be understanding but still no refund. I call again and get the run around about emails and nonsense. I still stay patient. 2 weeks pass, no refund. I call and TRY to speak to the finance manager, leave messages and all, no response. 3rd week rolls on, I continue calling, one salesman even has the audacity to try to tell me that the money came off my final price and I stopped him real quick there telling him no it didn't because for one I traded even, and two my paperwork shows no placement of $500 on anything!! So I call AGAIN this time I'm a bit more assertive and yet another salesperson gives me corporates number, yeah guess what, NO ANSWER!! Then out of the blue another gentleman calls and I tell my story AGAIN. He says give me 2 days and call me back, this was on April 20, 2017. I call back on April 24, 2017 and am placed on the call with a lady Named Cindy who I yet again tell my story, and FINALLY she pulls up records sees the debit and supposedly issues refund as well as sends emails about what I have been through. Now don't think it's over because as I am writing this review at 9:35 am eastern standard time on April 26, 2017 I have still NOT received my money back!!!! Update: I recieved my refund on may 5th in my acct. I have also recieved feedback on my reviews about the refund being processed on April 24th, but the whole reasoning behind my review is that not only was I gave the runaround about the refund but it took a couple days shy of me owning the vehicle a full month before I got any progress toward the refund. More
by Danalynnwood
Employees Worked With
Nate
