ALM Kennesaw
Kennesaw, GA
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Very professional and no pressure Rico was very professional. He may not co trip the entire process but from the time he greets you until you leave his desk, he's as professional as th Rico was very professional. He may not co trip the entire process but from the time he greets you until you leave his desk, he's as professional as they come. No pressure and helps to get deals done. Ask for Rico when you need a car. More
Don Zorn is the BEST! Don Zorn is absolutely the best salesperson I have ever dealt...and he found me my dream car...a convertible!! He was friendly, personable, knowledg Don Zorn is absolutely the best salesperson I have ever dealt...and he found me my dream car...a convertible!! He was friendly, personable, knowledgeable and made me feel completely comfortable throughout this whole process. He made sure I got the exact car I wanted, including all the features I desired while making sure it fit the needs of my family and getting me the absolute best deal possible! He was there from start to finish to make sure everything ran smoothly… from the test drive, my trade-in, the paperwork….any questions I had or any assistance I needed he was there….right down to the setting up of my Bluetooth! Hands down the best customer service I have ever received! Don Zorn has definitely earned new customer for life! Thank you Don and thank you ALM! More
Recent Purchase Oscar was friendly and very patient. He didn't get pushy and pressure me for the sale. After the sale, he was awesome in getting the paperwork to me Oscar was friendly and very patient. He didn't get pushy and pressure me for the sale. After the sale, he was awesome in getting the paperwork to me to sign and arranging pick up of my Ghibli. More
Smooth transaction - JR My wife & I researched car deals on the internet & narrowed it down to 4-5 possibilities. Over the years we have purchased several vehicles, and thi My wife & I researched car deals on the internet & narrowed it down to 4-5 possibilities. Over the years we have purchased several vehicles, and this was the best experience yet. We met Oscar Bryant @ ALM & were impressed by his knowledge of the process & easy demeanor. He was professional throughout the process & made it clear that he wanted our business without being pushy. We negotiated a fair price quickly that was win-win & Oscar made the whole process smooth. I would recommend him & ALM highly - I have used CarMax in the past but would have to say that this experience was even more pleasant . More
Don was great. Don Zorn was easily the best car salesman I have ever had to deal with. Don was laid back and never seemed pushy. Everyone at the dealership was frien Don Zorn was easily the best car salesman I have ever had to deal with. Don was laid back and never seemed pushy. Everyone at the dealership was friendly and easy to work with. We ended up leaving with the car we wanted at the price we wanted. My wife and I plan on coming back when it is her turn to get a new car next year. More
Alm car sales Mr. Drae Lloyd has very Good Customer service skills. He goes above and beyond to make sure the customer is satisfied. He Deserve a promotion and an i Mr. Drae Lloyd has very Good Customer service skills. He goes above and beyond to make sure the customer is satisfied. He Deserve a promotion and an increase in pay. More
Hassle Free Experience at ALM with Oscar Bryant After reviewing over 50 cars online I found the 2014 Honda CR-V that I wanted to test drive and hopefully buy. I called into ALM and spoke with Oscar After reviewing over 50 cars online I found the 2014 Honda CR-V that I wanted to test drive and hopefully buy. I called into ALM and spoke with Oscar Bryant, very professional and courteous, we discussed price and payment terms, came to an agreement via phone and I came in for a test drive the same day. Oscar stuck to all pricing, fees and payment terms that we discussed over the phone, no tricks or hidden surprises at the end of the sale. We finalized the paperwork, ALM detailed the vehicle and I drove our new Honda CR-V home to surprise my wife. Only thing I'd change would be the length of time from start to finish, which took five hours, but I understand that the test drive, loan process, and paperwork take time. Overall excellent experience and would recommend Oscar and ALM to anyone, and someday I'll come back for my Maserati;) More
If you need a vehicle talk to Oscar Bryant Car buying can be a tedious task, Oscar Bryant made it very easy for me to purchase a Lincoln MKZ. He even made me feel cool, calm and collected as we Car buying can be a tedious task, Oscar Bryant made it very easy for me to purchase a Lincoln MKZ. He even made me feel cool, calm and collected as we were going through the process there was absolutely no pressure which is a relief to me. If you are in the market for a vehicle and you do not talk to Oscar then you are going about it the wrong way. More
Really smooth in all aspects. I went in with an idea of what I wanted and a car I had my eye on, that specific car was in the shop getting work done, Rich showed me a few others an I went in with an idea of what I wanted and a car I had my eye on, that specific car was in the shop getting work done, Rich showed me a few others and I settled on one. Paperwork was smooth and everyone there was accommodating and answered any question I had. When I drove off the lot I had the car out for about an hour and an error came up on the dash. Called Rich and he called me back 10 minutes later after he finished eating dinner with his family, at home. I explained the situation and he wanted me to bring it to the dealership the next day. Long story short, the auction house gave the wrong key, the fob had remote start but the car itself did not which is what caused the error. ALM could not fix the issue but they sent me over to the Nissan dealership to have it looked at, Rich walked across the street and ALM paid for the service which totaled about $300. They could have told me I was on my own, but they took care of me through all of it. I'll definitely be back and be recommending the dealership and mainly Rich in the future! More
Hands down best experience I've had buying a car After visiting several other dealerships I came to ALM Kennesaw to test drive a 2014 Acura TL. Don Zorn was my salesman and made me at ease from the g After visiting several other dealerships I came to ALM Kennesaw to test drive a 2014 Acura TL. Don Zorn was my salesman and made me at ease from the get go. Not only is Don knowledgeable he is friendly and professional. My car had some minor cosmetic damage which Don was more than happy to take care of. Car shopping is typically like getting a root canal...but Don made it painless. Thanks to Don and ALM staff I will come to ALM first for my next vehicle. More