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ALM Kennesaw
Kennesaw, GA
928 Reviews
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December 30, 2022
Our brother in law recommended ALM. We got there and in no time the purchase was complete, the car was shining and we were on the way back home. It was a pleasant experience. Jim provid We got there and in no time the purchase was complete, the car was shining and we were on the way back home. It was a pleasant experience. Jim provided Excellent customer service. He was very professional and helpful. Thank you Jim! More
by Jacinthbarber
Employees Worked With
Jim Byrn
November 09, 2022
DO NOT BUY FROM THIS DEALERSHIP! !’ Untrustworthy- sold me a Mercedes 4/22 and still in the shop for repairs on 11/8/22. I have been through 4 rental cars in the mean time. When I !’ Untrustworthy- sold me a Mercedes 4/22 and still in the shop for repairs on 11/8/22. I have been through 4 rental cars in the mean time. When I called the dealership to tell them the car had to be flat bedded twice in less than 30 days due to a malfunction of the car, I was told, “That is not our problem now, it is a Mercedes Benz issue. The car sat on their lot for a long time without being sold. I was told it was in perfect running condition. And it had less than 6,000 miles on it!! Want proof? Call Justin at the MB dealership in Pittsburgh. Ask him about the 2017 350e that has been in the shop for over 6 months now. This dealership is ALWFUL!!!’ More
by Bkilinsky
Employees Worked With
They were all terrible and refused to talk with me or call me back. I am still waiting for the electric charger I was promised., Shawn Pittman, ALM ADMIN, Customer Service, Paul Singh
November 07, 2022
Andy exceeded my expectations. When I arrived he had the car I was looking at online already pulled up for a test drive. I told him my goal payment amount and we got within $26. I When I arrived he had the car I was looking at online already pulled up for a test drive. I told him my goal payment amount and we got within $26. I will recommend him to anybody looking for a car. This is my second purchase from ALM and you guys have a customer for life . More
by smolock
Employees Worked With
Raven Ratliffe, Andy Sodipo, ALM ADMIN, Customer Service
September 30, 2022
Bill Hicks is kind, patient and thorough. He made our car buying experience a smooth transition. Even when we needed the dealership to help us with a minor car fix, Bill represented us and ov He made our car buying experience a smooth transition. Even when we needed the dealership to help us with a minor car fix, Bill represented us and overstood our argument so we could receive the best care possible. He went above and beyond in helping us resolve any issues. We will refer our friends and family;)) Thanks again Bill!! ❤️ More
by Patrece Paul
Employees Worked With
Bill Hicks
September 28, 2022
Worked with Andy Sopido (salesman). From my previous experience, buying a used car had always been such a stressful task. Not so with Andy. From beginning to end he was very plesent From my previous experience, buying a used car had always been such a stressful task. Not so with Andy. From beginning to end he was very plesent to work with. Went above and beyond to make sure my needs and concerns were addressed. I highly recommend this dealership and most of all Andy. If your looking for a used car go see this man. I believe him to be customer focused, kind, helpful, and honest. More
by halmorgan
Employees Worked With
Jeremy in the service department , Andy Sodipo
September 14, 2022
Very disappointed. Should have been a breeze. I have excellent credit and no trade in. I was not happy with the hidden fees but was assured the "Motor Trend" rating Should have been a breeze. I have excellent credit and no trade in. I was not happy with the hidden fees but was assured the "Motor Trend" rating meant a complete recondition. They sent me home with a bum headlight, cruise not working and a few other items No big deal I took it back (1 hr each way) they kept it for 2 days and fixed the items. They had given me a promise to repair a large scratch in the back. I brought the car back to fix it (again 1 hr there and 1 hr back) I just got the car back and it looks worse than when i dropped it off! I had been shown a video which showed their work and let me just say it didn't look like the video at all. I have had the car for a month and still do not have my 2nd set of keys which I was told were in the mail multiple times. The car i purchased is very hard to find or I would have walked out the door . Just extremely disappointed and would not purchase from this location in the future More
by heywardyoung
Employees Worked With
Trent Driver
September 07, 2022
Mr. Andy was absolutely amazing and very professional! He went above and beyond to ensure I was able to drive off the lot with car I wanted. I look forward to working with him in the future when it’s time to went above and beyond to ensure I was able to drive off the lot with car I wanted. I look forward to working with him in the future when it’s time to buy my future luxury car! More
by Jahnisha Robertson
Employees Worked With
Andy Sodipo
July 30, 2022
ALM Kennesaw is an amazing dealer. After getting turned around at other dealerships, Andy worked with me to find the right vehicle for our family and went above and beyond the typical After getting turned around at other dealerships, Andy worked with me to find the right vehicle for our family and went above and beyond the typical customer service experience! Bravo Zulu guys, thank you! More
by Andres E.
Employees Worked With
Robert, Andy Sodipo
